As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Marc Hammoud how to upgradeClosed   Amelia   Updated October 15, 2019 at 6:12am   2 Most recent comment from Aleksandar Vuković:Hello Marc.Yeah, unfortunately you cannot just enter the purchase code and update Lite to the full version like that. We're planning of adding that in the future, though. The Lite version needs ... Luka Functionality questionClosed Pre-purchase questions for wpDataTables   Updated October 15, 2019 at 6:10am   8 Most recent comment from Aleksandar Vuković:Nikakav problem Luka.Ako vam ikada zatreba wpDataTables za neki drugi projekat, ili ako zelite da pređete na naš plugin - tu smo.Srdačan pozdrav. muhanned seat registrationClosed   Amelia   Updated October 14, 2019 at 3:07pm   2 Most recent comment from [deleted]:Hello muhanned, Unfortunately, we don't have add-on for Amelia for seat registration. There is not an option to make a seat registration, there is only an option to register for an event. You c ... Marina Maliniak Stripe Account - like to place on hold card at the checkoutClosed   Amelia   Updated October 14, 2019 at 2:34pm   5 Most recent comment from Marina Maliniak:Looking forward to hear back from you. Thx Adriano Profeta pdf-display in width formatClosed   wpDataTables   Updated October 14, 2019 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello again Adriano.This is not possible with the plugin's built-in features, due to the limitations of the 3rd party HTML5 library we're using for the export tools. However, I will tell y ... Andy BUGGY SERVICESClosed   Amelia   Updated October 14, 2019 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello Andy.Which shortcode did you use to show services on front-end?If you added [ameliabooking] they should all show if you assigned employees to those services.If you're still having issues wi ... Andy Services Front EndClosed   Amelia   Updated October 14, 2019 at 11:46am   2 Most recent comment from Aleksandar Vuković:Hi AndyThank you for your purchase.You should be able to have a view like this with the [ameliacatalog] shortcode. You can see how it looks in our demo site.The time, however, depends on the availabi ... Isabella Poon FunctionalityClosed   wpDataTables   Updated October 14, 2019 at 11:36am   2 Most recent comment from Aleksandar Vuković:Hello Isabella.Thank you for your interest in our add-on.wpDataTables doesn't have the feature to send e-mails, and Gravity Integration for wpDataTables doesn't do that either. If I understa ... Andy Front End Booking ViewClosed   Amelia   Updated October 14, 2019 at 11:26am   2 Most recent comment from [deleted]:Hello Andy,Unfortunately, there isn't an option to choose Employees first and then Services in Amelia with its current built-in features. You can achieve this if you separate the employees (prov ... Remco Borsato Translation of the word AppointmentClosed   Amelia   Updated October 14, 2019 at 10:19am   2 Most recent comment from Aleksandar Vuković:Hello again Remco.Glad to hear you translated the plugin successfully.The "Appointment" you see is coming from the Product name in WooCommerce:If you change the name there, it should also change in th ... masa77 hide the “Bringing anyone with you” optionClosed   Amelia   Updated October 14, 2019 at 10:04am   14 Most recent comment from Aleksandar Vuković:Hi again masa77.You're welcome.We do agree with you, that the option becomes meaningless, and it has been forwarded to our development team, so they can look into it.Minimum and Maximum capacity ... morgan appointment bug scheduleClosed   Amelia   Updated October 14, 2019 at 9:51am   2 Most recent comment from [deleted]:Hello morgan,Could you please tell me do you maybe have a Special day for this day (Monday 14th October)? Since the special days override the usual work hours of employees. Thanks! iloop room bookingClosed Pre-purchase questions for Amelia   Updated October 14, 2019 at 9:21am   8 Most recent comment from [deleted]:Hi iloop,Well, maybe, since our events can last multiple days you can set different events but you must be careful because in our plugin it is allowed that two events happen in the same time, so you s ... Nishikant Chandra Activation CodeClosed   Amelia   Updated October 14, 2019 at 9:15am   2 Most recent comment from Aleksandar Vuković:Hello Nishikant.Thank you for your purchase.You can move the code to a different site, of course. When you're shutting down, or abandoning a website, you should go to Amelia settings and deactiva ... AnnePaine Automatic numbering in a fieldClosed   wpDataTables   Updated October 14, 2019 at 9:13am   2 Most recent comment from Aleksandar Vuković:Hello Anne.Thank you for your purchase.When you're creating a manual table, a wdt_ID column is automatically created, although hidden. It is an auto-increment column, which lists the numbers of r ...