As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Cobanyildizi filtering not workingClosed   wpDataTables   Updated February 19, 2020 at 4:00pm   8 Most recent comment from Aleksandar Vuković:Hi again CobanyildiziIf you already have everything configured for `table 28`, you can access PHPMyAdmin, delete the duplicate table_28 I created, and then access the original table and in the top me ... Robert Search block to the leftClosed   wpDataTables   Updated February 19, 2020 at 3:55pm   4 Most recent comment from Aleksandar Vuković:You're welcome RobertIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Anica Layout notificationsClosed   Amelia   Updated February 19, 2020 at 3:29pm   2 Most recent comment from [deleted]:Hello Anica, Thank you for your purchase!Unfortunately, HTML editing in the Notifications message field is not possible in Amelia with its current built-in features. You can only use the editing opti ... Roy Haverkotte Downloadlink not active or passedClosed   wpDataTables   Updated February 19, 2020 at 2:12pm   2 Most recent comment from Aleksandar Vuković:Hello RoyThank you for your purchase.You can download the installation file as many times as you want from our store http://store.tms-plugins.com/. You should have received login credentials for the s ... Andrew Change "appointment' labelClosed   Amelia   Updated February 19, 2020 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello AndrewThank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate this string. It ... Piyush patil Editing TablesClosed   wpDataTables   Updated February 19, 2020 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello PiyushThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment there are no such fe ... Cathal McNamara import issuesClosed   wpDataTables   Updated February 19, 2020 at 12:48pm   6 Most recent comment from Aleksandar Vuković:Hi again Cathal.I used the file to create a table, and replicated your issue, but you can get it to work. Please access Date column's settings, go to the Data tab, and select the date format:When ... Mark Beasley Connection to MySQL databaseClosed Pre-purchase questions for wpDataTables   Updated February 19, 2020 at 11:48am   10 Most recent comment from Aleksandar Vuković:Hi again Mark.You're welcome. The text can be something like this:Powered by a free wpDataTables - WordPress Table Plugin license for the North Carolina Genealogical Society. So, https://wpda ... Eoghan Gallagher Amelia Unlimited (Lifetime) SubscriptionClosed Pre-purchase questions for Amelia   Updated February 19, 2020 at 11:15am   2 Most recent comment from Miloš Jovanović:Hi Eoghan,Thank you for your inquire.As I can see you opened another ticket with the same qustion so I will close this one and we can continue on other.Best regards. Roger User editable tablesClosed   wpDataTables   Updated February 19, 2020 at 10:05am   4 Most recent comment from Aleksandar Vuković:Great news, RogerThanks for letting me know.That's exactly how I would've done it too.If you have any further questions or issues, please feel free to open a new ticket, and we'll glad ... Simon Replace recurring variables failsClosed   Report Builder for wpDataTables   Updated February 19, 2020 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello Simon.In a Word document, it should work as expected. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Davea Multiple booking appointmentsClosed Pre-purchase questions for Amelia   Updated February 19, 2020 at 9:08am   2 Most recent comment from [deleted]:Hi Davea,Thank you for your interest.Unfortunately we do not have multiple time slots per booking. We have Extras that can be added to the service when customer books appointment, but package option i ... Jim Dynamic columns crashes wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 19, 2020 at 7:34am   2 Most recent comment from Aleksandar Vuković:Hello JimThank you for your interest in our plugin.I checked with one of our developers, and unfortunately what you're trying to achieve is not possible with wpDataTables at the moment. The table ... Amanda Smith Features- directionsClosed Pre-purchase questions for Amelia   Updated February 18, 2020 at 5:39pm   2 Most recent comment from [deleted]:Hi Amanda, Thanks for your interest.We have email and SMS notifications, you can add image to email notification. You can see available type of notifications here. But we do not have live chat.Let m ... finn kyhn the time lenght of a bookingClosed   Amelia   Updated February 18, 2020 at 4:31pm   2 Most recent comment from [deleted]:Hello finn kyhn, Thank you for your purchase. The services can have maximum duration of 24 hours, there isn't an option to create a service in Amelia with a duration of week or more, unfortunat ...