As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Marcos Armenta New UpdateClosed   Amelia   Updated February 20, 2020 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello MarcosIssues like this usually occur when you enable "Show booking slots in client time zone" in General Settings of Amelia, and WordPress' time zone is different from your physical locatio ... Dottie Amelia - featuresClosed   Amelia   Updated February 20, 2020 at 1:31pm   2 Most recent comment from Aleksandar Vuković:Hello DottieThank you for your purchase.1. Unfortunately, no, you can't have all locations displayed in the drop-down.2. Since you have multiple locations, they will be offered as an option befo ... Jean Can an event created in Amelia offer timeslot booking at the same time?Closed Pre-purchase questions for Amelia   Updated February 20, 2020 at 1:12pm   3 Most recent comment from [deleted]:Hi Jean,Thanks for your interest in our product.Unfortunately it is not possible to add appointment booking inside the event. But, I can suggest you to use just appointments, you can make Events in pl ... Rafael Doubt about featuresClosed Pre-purchase questions for Amelia   Updated February 20, 2020 at 1:01pm   4 Most recent comment from Miloš Jovanović:Hi Rafael,Thank you for explanation.Sorry to disappoint you but unfortunately that kind of payment is not possible with our plugin.Best regards. Lane Mason Benefield Ability to book multiple appointmentsClosed   Amelia   Updated February 20, 2020 at 12:52pm   2 Most recent comment from [deleted]:Hello Lane Mason Benefield, Thank you for your purchase. Unfortunately, there isn't an option to book more appointments at once in Amelia with its current built-in features. Only one appointme ... Renata Clarke Minimum time before bookingClosed Pre-purchase questions for Amelia   Updated February 20, 2020 at 12:37pm   2 Most recent comment from Miloš Jovanović:Hi Renata,Thank you for your inquire.Unfortunately this is not possible with the plugin built-in features at the moment.We do have an option to set minimum time required before booking, but these set ... Jean Having different currencies for each locationClosed Pre-purchase questions for Amelia   Updated February 20, 2020 at 12:32pm   6 Most recent comment from Miloš Jovanović:Hi Jean,I can not tell you precisely the date when implementation of this feature will start, but as far as I know there are other features  ( that are requested mostly from our customers) that are ... mustafa al-qaragholy Amelia Booking optionsClosed   Amelia   Updated February 20, 2020 at 11:39am   5 Most recent comment from Aleksandar Vuković:Hello mustafaYou can allow your customers to choose categories only with [ameliacatalog] shortcode. Please take a look at our available shortcodes here.The black background is probably a conflict ei ... Paul Vulturar Bad register link for new customersClosed   Amelia   Updated February 20, 2020 at 11:37am   6 Most recent comment from Aleksandar Vuković:Hi again PaulHave you checked your SPAM or JUNK folders? Since I received an e-mail, you should also. The plugin cannot selectively send out e-mails, so if it works once, it should work in all cases. Kristiyan Page size of the pluginClosed Pre-purchase questions for wpDataTables   Updated February 20, 2020 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello KristiyanThank you for your interest in our plugin.The page size will not significantly increase. This depends on the table size, and the amount of data displayed on the page, but it should stay ... Stephanie Client Package ManagementClosed Pre-purchase questions for Amelia   Updated February 20, 2020 at 10:36am   2 Most recent comment from [deleted]:Hi Stephanie,Thanks for your interest!Unfortunately, we do not have package option in Amelia at the moment. It is on our road map for this year, but we do not still have ETA for this.Let me know if y ... Gavin Johnson Viewing data from Google SheetClosed Pre-purchase questions for wpDataTables   Updated February 20, 2020 at 8:27am   2 Most recent comment from Aleksandar Vuković:Hello GavinThank you for your interest in our plugin.Displaying data on hover is not possible, but there are a couple other options.You can enable Responsiveness in the table, and choose which column ... Alina checkout paymentClosed Pre-purchase questions for Amelia   Updated February 19, 2020 at 4:40pm   2 Most recent comment from [deleted]:Hi Alina,Thanks for your interest in our plugin.Yes of course, we have Strip an PayPal for online payments. If you set up that the payment is online and turn pay on site off, the customer will need to ... 宏幸 沼澤 Zip codeClosed   Amelia   Updated February 19, 2020 at 4:38pm   7 Most recent comment from [deleted]:You are welcome. Hopefully they will help out with the issue that you have.If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Aaron Niziol Google CalendarClosed Pre-purchase questions for Amelia   Updated February 19, 2020 at 4:17pm   4 Most recent comment from Miloš Jovanović:Hi Aaron,You are welcome.Best regards.