Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
My appointment emails are not being sent. I also use amelia on a separate website and notifications aren't being sent there as well. I try to do the test emails and they don't show up in promotions, spam, etc. What do I have to change? Currently using default PHP and idk anything about the other options. On my 2nd website using amelia notifications have ALWAYS worked until recently.
Hello crackalack0506 ,
Thank you for your purchase and apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day.
Could you please tell me have you changed anything before they stopped working? Also, we don't recommend using PHP mail because the emails end up in Spam or are blocked by some mail providers. You can find the instructions for other mail service setup following this link. In some cases, hosting providers have their own configuration for sending emails through their servers, so you can contact them as well to ask them about this, because if you changed anything and the notifications stopped working maybe they changed something on their side which caused this issue.