As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Webmaster Error when creating JSON sourced tableClosed   wpDataTables   Updated February 26, 2020 at 8:06am   6 Most recent comment from Aleksandar Vuković:You're welcome WebmasterGlad I could help.If you have any further questions or issues, please feel free to ask. Seth Barrett Jonas IntegrationClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 3:16pm   8 Most recent comment from [deleted]:Hi Seth,Unfortunately, not possible with the plugin built in features. It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks an ... Eveline van Meeuwen layout filtersClosed   wpDataTables   Updated February 25, 2020 at 2:24pm   6 Most recent comment from Aleksandar Vuković:Awesome, EvelineThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. bispawel Jeden pracownik przydzielony do kilku lokalizacjiClosed   Amelia   Updated February 25, 2020 at 2:22pm   7 Most recent comment from Aleksandar Vuković:You're welcome, PaulGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. islam M Plugin functionsClosed Pre-purchase questions for wpDataTables   Updated February 25, 2020 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello islamThank you for your interest in our plugin.This is not included as a built-in feature, but there is a workaround one of our customers shared with us. I don't know if that will work for ... Marc Hammoud I counter recommend AmeliaClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 12:54pm   3 Most recent comment from Marc Hammoud:Hello Nevena, I truly don't need your "I'm so sorry". I need AmeliaBooking to simply work. It does NOT.  Yes, AmeliaBooking support insisted on having wordpress administrator access , and ... Flavio Bruns See how Amelia will fit with my businessClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 12:17pm   2 Most recent comment from [deleted]:Hi Flavio,Thank you for your interest in our plugin.We do not have subscription option, so the first part can not be done with our plugin and we do not have package option for now.But you can place te ... Andreas Friedrichs Shortcode [ameliaevents]Closed   Amelia   Updated February 25, 2020 at 11:59am   4 Most recent comment from Aleksandar Vuković:Hello again AndreasI agree with you, and I will forward the request to our development team, so hopefully they'll be able to add it in one of the future versions of the plugin.Unfortunately, at ... Iszuddin Charts with user data onlyClosed Pre-purchase questions for wpDataTables   Updated February 25, 2020 at 11:49am   2 Most recent comment from Aleksandar Vuković:Hello IszuddinThank you for your kind words.If you create a table where users can view and edit only their own data, you can also use that for charts. You would need to enable "Follow table filtering ... Ahmad Part time servicesClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 11:44am   2 Most recent comment from [deleted]:Hi Ahmad,Thanks for your interest.It is possible to assign multiple employees to one service, but they can not work at the sam time. The only workaround is to connect those two employees to the sam Go ... Craig Paxson Moving data between tablesClosed   wpDataTables   Updated February 25, 2020 at 11:01am   2 Most recent comment from Aleksandar Vuković:Hello cpaxson66Thank you for your purchase.That is a great workaround. Unfortunately, I don't believe what you're looking for to achieve is possible with the plugin's built-in features. ... LAETITIA LENFANT Amélia + élémentorClosed   Amelia   Updated February 25, 2020 at 10:43am   5 Most recent comment from Aleksandar Vuković:Don't worry about your English, LaetitiaIt's quite alright.I don't quite understand what you mean by "tides", though.An employee can work on several services. And if someone books one ... Justin PaymentClosed   Amelia   Updated February 26, 2020 at 2:25pm   9 Most recent comment from Aleksandar Vuković:Hi again JustinThe issue here was that you haven't defined Cart and Checkout pages in WooCommerce settings.Please go to WooCommerce settings/Advanced, and select the Cart and Checkout pages from ... Simon Trigger report download with javascipt?Closed   Report Builder for wpDataTables   Updated February 25, 2020 at 7:27am   6 Most recent comment from Aleksandar Vuković:Hi again Simon.You can try using load: jQuery(window).on('load',function(){ jQuery(".reportbuilder_button").click();});Can you please try that? Maria Laustsen WPDATATABLES PREMIUMClosed   wpDataTables   Updated February 25, 2020 at 7:05am   4 Most recent comment from Aleksandar Vuković:Hi again Maria.The issue here is that you may have included a wrong selector. However, this is considered a custom solution, which doesn't fall under included support, so anything beyond advice i ...