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Public Tickets

Lucas Selsek Multi-vendorClosed Pre-purchase questions for Amelia   Updated May 25, 2020 at 9:22am   2 Most recent comment from Miloš Jovanović:Hi Lucas,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately our plugin can not work as multi-vendor at the moment.Best regards. Tim Email notifications have excess line-breaksClosed   Amelia   Updated May 25, 2020 at 8:50am   2 Most recent comment from [deleted]:Hello Tim, Apologies for replying late, we are not working on weekends.  In order to remove the spacing between paragraphs, you can edit this in your database from recently. Please open your datab ... Richard 'Not currently available' featureClosed   Amelia   Updated May 25, 2020 at 8:49am   5 Most recent comment from Aleksandar Vuković:Hi RichardIf you don't have an employee assigned to the service, the plugin will try to load a service which cannot be booked. That is why you'll always see the loading screen.You can either ... Souphan Keodouangkham Book services with category listingClosed   Amelia   Updated May 25, 2020 at 8:26am   2 Most recent comment from [deleted]:Hello Souphan Keodouangkham, Apologies for replying late, we are not working on weekends. This is the Catalog view in Amelia, so you need to use the shortcode for the catalog view on your page [am ... Tim NotificationsClosed   Amelia   Updated May 25, 2020 at 8:23am   3 Most recent comment from Aleksandar Vuković:Good news, TimThanks for letting us knowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Aris Medina Event Follow Up notificationClosed   Amelia   Updated May 25, 2020 at 8:09am   2 Most recent comment from Aleksandar Vuković:Hello ArisThis should be configured on your server.If you don't know how to do this, my advice would be to install WP Crontrol plugin, and to follow the instructions on our FAQ page. Ben Johnson 500 errorsClosed   Amelia   Updated May 25, 2020 at 7:56am   2 Most recent comment from Aleksandar Vuković:Hi again BenThe 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the website ... Ben Johnson Activation SetupClosed   Amelia   Updated May 25, 2020 at 7:55am   4 Most recent comment from Aleksandar Vuković:Hello BenUnfortunately, we can't log in with those credentials.Can you please check the wp-admin username and password?Just a reminder - enable the private response since it's a public ticke ... Marina Rossi Employees "available" statusClosed   Amelia   Updated May 25, 2020 at 7:51am   5 Most recent comment from Aleksandar Vuković:Hi RogerAmelia doesn't have any time zone settings, so all you need to do is check your WordPress' general settings, and see if the time zone is correct.Employees will be shown as "away" whe ... Alvaro Moreno Create Account with woocommerceClosed   Amelia   Updated May 25, 2020 at 7:50am   4 Most recent comment from Aleksandar Vuković:Hello AlvaroThe database changes will be saved. Any changes you make in the code will be overwritten, but not the database changes. John di Stefano Google Maps issueClosed   Amelia   Updated May 25, 2020 at 7:12am   11 Most recent comment from Aleksandar Vuković:Thank you for your feedback Stephen!I'm sure it will help not just John, but others as well! Tristan Knapp Feature Request - Approximate End Times?Closed   Amelia   Updated May 25, 2020 at 7:11am   2 Most recent comment from Aleksandar Vuković:Hello TristanIf I understood you correctly, you want to add a non-fixed 6 hours working hours, correct?I don't believe that will be achievable any time soon, since that's not how Amelia work ... armel google map api don't work on locationsClosed   Amelia   Updated May 25, 2020 at 7:01am   3 Most recent comment from Aleksandar Vuković:Hello Armel.Sorry for the late response. I'm glad to hear you were able to find it.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Julie Hubrecht short code does not load the pageClosed   Amelia   Updated May 25, 2020 at 6:50am   41 Most recent comment from Aleksandar Vuković:Hi again JulieI'm sorry, but I don't see Crontrol installed on your website.Without your permission I didn't want to install anything new, so please install the plugin, try following ... Gregory Patier Wrong service priceClosed   Amelia   Updated May 25, 2020 at 6:36am   2 Most recent comment from Aleksandar Vuković:Hello Greg Sorry for the late response. That placeholder shows the service's price. If you want to include the price of the appointment, including the coupon, extras, etc. you can use %appointme ...