Public Tickets
Vitor Lubarino
Unable to connect to Google from Employee Panel
Amelia
Updated 1 week ago
5
Most recent comment from Aleksandar Vukovic:Hey Vitor.Thank you for letting me know!Would you mind letting me know what Yoast's support responds?
Evi
Link between service and event
Amelia
Updated 1 week ago
2
Most recent comment from Aleksandar Vukovic:Helli Evi.The availability of services is determined by the Work Hours and Special Days of your employees. If the employees have working hours from Mon - Fri, from 09:00 - 17:00, all services the em ...
Mona
Zoom Link stops working after some timeClosed
Amelia
Updated 1 week ago
27
Most recent comment from Uroš Jovanović:Hello Mona,Glad to hear that. Let me know how it goes.
Mattias
Switch registration from dev-site to live site
wpDataTables
Updated 1 week ago
5
Most recent comment from Miloš Jovanović:Hi, Mattias.Sorry for the waiting time.Yes, in regards to activating the licence, to be honest with you - that is mostly for the purpose of being able to activate "auto updating" of the plugin.But yo ...
Elly SOUGH
Details about the client
Amelia
Updated 1 week ago
28
Most recent comment from Miloš Jovanović:Hi, Elly.We have feedback from our developers.Basically, the Employee Panel was not intended to be used as two Panels placed/combined together on a same page in this way.But, we have still created a t ...
Alison M Watson Maston
File from provided URL is empty.
wpDataTables
Updated 1 week ago
2
Most recent comment from Miloš Jovanović:Hi, Alison.Sorry for the delay.I am able to log in the Wp-Admin, and i see that you have 5.3 wpDatatables version installed,so this behaviour sounds strange.We did have a bug that manifested during ...
Thomas Strobl
Customer panelClosed
Amelia
Updated 1 week ago
14
Most recent comment from Uroš Jovanović:Hello Thomas,Thank you very much for that as well.Please let me know if you have any other questions.
Bree
troubleshootingClosed
Amelia
Updated 1 week ago
4
Most recent comment from Uroš Jovanović:Hello Bree,Thank you for providing me with the admin credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you h ...
Cindy Koegel
Disable Google FontsClosed
Amelia
Updated 1 week ago
2
Most recent comment from Uroš Jovanović:Hello Cindy,Thank you for reaching out to us.Amelia loads the default fonts (listed below) from Google’s servers (Google Fonts). Since this is in conflict with GDPR in some countries, you can use th ...
Marina
Catalog Booking Form 2.0 : display more blockClosed
Amelia
Updated 1 week ago
4
Most recent comment from Uroš Jovanović:Hello Marina,Please try the following CSS and let me know if it works or not:
.amelia-v2-booking #amelia-container .am-fcil__item { width: 25% !important; }Looking forward to your reply.
Bill
Grouped Column Sorting
Pre-purchase questions for wpDataTables
Updated 1 week ago
12
Most recent comment from Miloš Jovanović:Hi, Bill.
Thank you for this improvement suggestion.
Yes. The sorting option is there by default in the column settings,
and we understand that it can look a bit confusing, because when we toggle the ...
Danny
Assigning additional roles to new Amelia CusomerClosed
Amelia
Updated 1 week ago
4
Most recent comment from Uroš Jovanović:Hello Danny,Thank you for reaching out to us and for sharing this with us.I will have this forwarded to our developers and this is a public ticket, thus the other users can also see this solution.Ple ...
Sheriean
Stripe Payment Won't ProcessClosed
Amelia
Updated 1 week ago
6
Most recent comment from Uroš Jovanović:Hello Sheriean,I have passed this issue on to our developers and will provide you with an update on this as soon as possible.Thank you for your patience.
Marcello
Custom fields for eventsClosed
Amelia
Updated 1 week ago
4
Most recent comment from Uroš Jovanović:Hello Marcello,I was unable to log into the credentials you provide me with.
Can you please provide me with the updated credentials and I will provide you with an update on this?Looking forward to y ...
James Glover
Create a table not showing in list
wpDataTables
Updated 1 week ago
2
Most recent comment from Miloš Jovanović:Hi, James.This was a bug with the version 5.4. Our developers just launched a new update with this fix.Please update your plugin to 5.4.1 and this should be fixed.Updating the plugin to the latest ...