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Public Tickets

Pol Public eventClosed Pre-purchase questions for Amelia   Updated 2 weeks ago   8 Most recent comment from nZkkAbWB nZkkAbWB:555 Adam O. woocommerce checkoutClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Yes, this is the same version that just have fix built in and they will be implemented in new version as well once the u ... Mitch Rayborn InvoiceClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, unfortunately, currently this feature is not available in Amelia. You can not add or you invoice in that way. You can send them link to pay in notifi ... David custom time settingsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, Hope this helps in case it does not please send us a short one minute video of the issue so that we can take a closer look. We wish you all the best and hope you have a wonderful weekend ... chauna Jones Any employee?Closed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We went on your page and we do not see this issue you can see this in the video that we are sending you.  We can see that you are using old outdated for ... Sebastian Rodriguez URL ParametersClosed   Amelia   Updated 1 week ago   5 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that you can add this code to the page to prefill customer data https://codefile.io/f/xqhv3seim5 Should you have any fur ... Christine Bade New Amelia Modules not showingClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Most likely the issue is with some page optimizer but it can be 1 of 3 issues but most likely is the issue with some page optimizer.  1. The reason wh ... AYVAYAN speedClosed   Amelia   Updated 2 weeks ago   11 Most recent comment from Marko Davidović:Hello, We understand your concern, and we’d like to clarify a few things again. Amelia itself does not dictate the speed of your website. The performance of Amelia on your site depends entirely on y ... Chantal events dont display in the back endClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, This can happen when the user has several roles in wp_amelia_users table in the database. Simply navigate to this database table, find the customer that reported this, and you'll mos ... Chantal change planClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Chantal, Thank you for confirming. The refund has been processed, and you can now proceed with purchasing the new license at your convenience. Let us know if you need any further assistance! Maria Mitchell Events and PackagesClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ... Walid Shihaden AgendaClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com ... Jens Eisemann Tag - "aria-label" is undefinedClosed   wpDataTables   Updated 2 weeks ago   2 Most recent comment from Miloš Jovanović:Hi Jens, As mentioned, my sincere apologies once again for all the issues which caused such extreme waiting time on the tickets here.We will move to the new chat system (which we started using on our ... Jens Eisemann temporary bugfix   wpDataTables   Updated 1 week ago   5 Most recent comment from Miloš Jovanović:Hello again, Jens, I wanted to follow up on the Theme conflict we discussed in the original ticket, where one of our developers provided a custom JS fix to resolve the issue with your theme. After con ... Joël Ferrari AppointmentsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Joël, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ...