As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Elisabeth SEARCH IN PUBLIC TICKETS DOESN'T WORK + custom pricing eventsClosed   Amelia   Updated May 7, 2025 at 4:41am   8 Most recent comment from Marko Davidović:Hello again, This is mostly due to the way WordPress works so at this time we can not influence this at this time. Should you have any further inquiries, we kindly request that you open your own ticke ... Theresa Tidmarsh Buttons   wpDataTables   Updated May 6, 2025 at 11:55am   1 Most recent comment from Theresa Tidmarsh:Hi ThereWe have URLs appearing in a column. We want these to be active links,  appearing visually as buttons. They don’t actually need to be buttons, it’s just a visual requirement.  We have a c ... edgar tovar quintero cambiar idiomaClosed   Amelia   Updated May 6, 2025 at 11:29am   2 Most recent comment from Stefan Petrov:Hola Edgar, Gracias por ponerte en contacto con nosotros. Simplemente necesitas cambiar el idioma en la configuración de WordPress a español. Amelia seguirá el idioma configurado en WordPress y tra ... Mattias Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature   wpDataTables   Updated May 6, 2025 at 10:26am   3 Most recent comment from Miloš Jovanović:Hello again Mattias,Sorry, I just forgot to add one more important point. Can you please check if the Zip PHP extension is installed and active on your Hosting Server? I will do my best to clarify ... VOLOPAPILIO Mensaje de logeo de wordpressClosed   Amelia   Updated May 6, 2025 at 9:51am   4 Most recent comment from Stefan Petrov:Hi VOLOPAPILIO, I see now, thanks for the explanation. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the insi ... Athanasios Mousiolis Visual appearance of busy days   Amelia   Updated May 6, 2025 at 9:16am   4 Most recent comment from Uroš Jovanović:Hello Athanasios, Thank you for your feedback. You’re absolutely right—the darker shade currently reflects only appointments booked through Amelia, and does not factor in events pulled from your G ... Ionut amelia managerClosed   Amelia   Updated May 6, 2025 at 8:34am   2 Most recent comment from Stefan Petrov:Hi Ionut, Thanks for reaching out to us. Unfortunately, there is no such option currently available in Amelia. User role permissions are applied globally to each role by default, and there’s no buil ... Rafael Cabrelli Excluir eventos passados de forma automáticaClosed   Amelia   Updated May 6, 2025 at 8:29am   4 Most recent comment from Stefan Petrov:Hola Rafael, Depende del rendimiento de tu servidor, pero en casos de uso reales, los problemas suelen aparecer solo si se añaden más de 1,000 eventos. Este escenario es bastante raro. Dicho esto, s ... bernard martin SETTING UP CALENDAR BASED ON NEEDSClosed   Amelia   Updated May 6, 2025 at 8:21am   2 Most recent comment from Stefan Petrov:Hi Bernard, Thanks for reaching out to us. Let me explain a bit more about how Amelia works. You can configure your two rooms as separate services, as the service settings allow you to define both min ... Francisco Nicolas Employee can change their statusClosed   Amelia   Updated May 6, 2025 at 7:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not just add a button this need to be developed and implemented on the form. Wh ... Angelo No Event Follow UpClosed   Amelia   Updated May 6, 2025 at 7:24am   16 Most recent comment from Stefan Petrov:Hi Angelo, Sorry for the delayed response. The only solution would be to create a new event, set up the follow-up reminder again, and then monitor whether it works. It's strange that this templat ... Torsten Querbach Blocking Time Slots for EmployeesClosed   Amelia   Updated May 6, 2025 at 5:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This can be done automatically if you can have completed Google or Outlook integration then you connect employees to a calendar and set in the calendar t ... akshay aggarwal Checkboxes not working properlyClosed   wpDataTables   Updated May 5, 2025 at 8:06pm   5 Most recent comment from Miloš Jovanović:Hi Akshay, I see what you mean. These are not ideal solutions, more like temporary ideas on what you can try. Maybe the easier one is to try and use editable tables, by importing your data, etc, but I ... Frank Persistent Table Filters for SQL source table   wpDataTables   Updated May 5, 2025 at 6:18pm   2 Most recent comment from Miloš Jovanović:Hi Frank, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to our Holiday break here in Serbia.We truly value your patience during this period.   In regard to y ... Martin Outlook calendar integrationClosed   Amelia   Updated May 5, 2025 at 2:20pm   3 Most recent comment from Stefan Petrov:Hi Martin, Thanks for reaching out to us. No problem at all—you’re very welcome. I appreciate the update, and that’s great news. If you have any other questions, please feel free to open a new t ...