As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Kim REFUNDClosed   Amelia   Updated May 8, 2025 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Kim, Sorry to see that you are moving away from Amelia. The refund has been processed already yesterday, but please note that it usually takes 5 - 7 business days for the funds to be processed t ... Vicky Hope New finance download option pleaseClosed   Amelia   Updated May 8, 2025 at 8:52am   4 Most recent comment from Marko Davidović:Hello again, Thank you very much for your suggestion — we truly appreciate it. We hope it gathers plenty of votes so that it can be considered for future implementation. We wish you all the best and ... Valentina Missing featuresClosed   Amelia   Updated May 8, 2025 at 7:56am   2 Most recent comment from Stefan Petrov:Hi Valentina, Unfortunately, there is currently no option to customize the location address display. The address is shown on the event list form by default, and the only available setting is to either ... Enrico hiarimento su licenza e accesso a funzione "Custom Pricing"Closed   Amelia   Updated May 8, 2025 at 7:13am   2 Most recent comment from Stefan Petrov:Ciao Enrico, Grazie per averci contattato. Attualmente hai una licenza Pro, che è ancora attiva. La funzione di prezzi personalizzati è inclusa anche nella versione Standard, quindi sì, avrai acces ... Asaf Send reminder 1 hour before appointmentClosed   Amelia   Updated May 8, 2025 at 6:33am   7 Most recent comment from Marko Davidović:Hello there, Thank you very much for reaching out to us. Uroš is currently out of the office, so I will be stepping in on his behalf. Regarding your request, as my colleague explained, this is not cu ... CARLOS ATRISTAIN Critical issue: duplicate bookings + proposed native solutionClosed   Amelia   Updated May 8, 2025 at 5:43am   7 Most recent comment from Marko Davidović:  Hello there, Thank you very much for reaching out to us. Uroš is currently out of the office, so I’ll be stepping in on his behalf. Amelia triggers the appointment creation on statuses "Complete ... Roland GALLO Costumer Panel ConnectionClosed   Amelia   Updated May 7, 2025 at 11:02am   6 Most recent comment from Stefan Petrov:No problem, Roland. At least it’s working for now. We’ll make sure to provide a fix as soon as possible. Apologies for the inconvenience, and thank you for your patience. Anne-sophie Problèmes connexion clientClosed   Amelia   Updated May 7, 2025 at 9:33am   11 Most recent comment from Marko Davidović:Bonjour à nouveau, Nous avons remarqué que vous n’utilisez pas le panneau des employés, et actuellement il y a un bug avec le panneau des clients lorsqu’on n’utilise pas le panneau des employ ... julie New version breaks siteClosed   Amelia   Updated May 7, 2025 at 9:20am   12 Most recent comment from Marko Davidović:      Hello Julie, We went on your site and installed latest version with the fix that is built in and there no errors in console or issues with employees when editing them. You can see that in the ... edgar tovar quintero divisasClosed   Amelia   Updated May 7, 2025 at 7:47am   2 Most recent comment from Marko Davidović:Hola, Gracias por contactarnos. En cuanto a las monedas, todas las que están disponibles en Amelia se pueden configurar en Settings > Payments, pero por lo que vemos, el inconveniente está relaciona ... Valentina Brenters bugClosed   Amelia   Updated May 8, 2025 at 9:55am   3 Most recent comment from Marko Davidović:    Hello again, Please try and update to this version that has couple of fixes built in and let us know how it goes. You can download Amelia from this link https://we.tl/t-4G6UmigMUx We are sending ... Adam RefundClosed   Amelia   Updated May 7, 2025 at 7:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... NIKOLAOS TSAKIRIS RefundClosed   Amelia   Updated May 7, 2025 at 6:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can achieve this with Amelia. You can create 2 service one for example for 9 months of the year and seasonal for 3 months of the year and then you ca ... Javier Herrero Package management months in advanceClosed   Amelia   Updated May 7, 2025 at 6:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. If you limit duration to one month then customer can book this only for this months not ... Pierre Intégration du calendrier AppleClosed   Amelia   Updated May 7, 2025 at 6:08am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you do not receive notifications this is not related to a calendar. Looking forward to your reply. Kind Regards, Marko Davidovic  Please go to the no ...