As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Marcello Impossible to choose any hour for appointmentClosed   Amelia   Updated May 9, 2025 at 10:33am   13 Most recent comment from Marko Davidović:Hello again, We are delighted to hear that this is resolved, as for the other ticket we will reply to it as well as soon as it pops up.  Should you have any further inquiries, we kindly request that ... Andrea Torre Radar chart   wpDataTables   Updated May 12, 2025 at 1:20pm   2 Most recent comment from Andrea Torre:Is there anybody? Antonio WCAG RoadmapClosed Pre-purchase questions for Amelia   Updated May 9, 2025 at 8:36am   2 Most recent comment from Stefan Petrov:Hi Antonio, Thanks for reaching out to us. We can confirm that we are currently working on WCAG compatibility but we do not have a precise ETA. When we release an update we make sure to inform our use ... Filipe Duplicated ordersClosed   Amelia   Updated May 23, 2025 at 3:38pm   3 Most recent comment from Filipe:Hi, Can you please check?How can i pass you the credentials?Best regards [email protected] Can't add a new service on the websiteClosed   Amelia   Updated May 9, 2025 at 7:26am   2 Most recent comment from Stefan Petrov:Hello, Thanks for reaching out to us.  Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his worki ... John Park Tax Settings in Finance SectionClosed   Amelia   Updated May 9, 2025 at 10:56am   13 Most recent comment from Stefan Petrov:Hi John, I’ve received some feedback—this has been identified as a bug and will be addressed in an upcoming update. In the meantime, it has been temporarily fixed via the plugin editor. However, i ... Julia Payment woocommerce not workingClosed   Amelia   Updated May 9, 2025 at 6:47am   7 Most recent comment from Stefan Petrov:Hi Felipe, Thanks for reaching out to us. Please open a new ticket for your question and we will kindly provide response there.  Looking forward to hearing from you.  Kenneth Sim Purchased Serial Number Does Not ActivateClosed   Amelia   Updated May 9, 2025 at 6:26am   3 Most recent comment from Stefan Petrov:Hi Kenneth, Thanks for letting us know. Great job finding a solution.  If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  Shyal Reuter Integration wpdatatable in elementor faultyor   wpDataTables   Updated May 8, 2025 at 3:24pm   4 Most recent comment from Shyal Reuter:Hello MilošFirst of all, thank you for your feedback.However, I can't easily implement some of the suggestions in a live system.Therefore, I think it would be best if we set up an account for yo ... Keith Schoeneick WooCommerce Table   wpDataTables   Updated May 8, 2025 at 1:54pm   1 Most recent comment from Keith Schoeneick:We are having immediate issues on a project that we need to find a workaround for.Currently, we have 3 WooCommerce columns and want to add additional columns for Custom Fields. We can't seem to a ... Valentina Missing featuresClosed   Amelia   Updated May 8, 2025 at 10:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can set it like this Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly he ... Shadia Klingenberg Group bookingClosed   Amelia   Updated May 8, 2025 at 9:57am   4 Most recent comment from Marko Davidović:Hello again, Hope this helps and that we have successfully explained how Amelia works. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we ... Dennis Restore deleted content   wpDataTables   Updated May 8, 2025 at 9:26am   1 Most recent comment from Dennis:Hi, I made a duplicated table and accidently deleted the content. Is there any way I can retrieve that information? Kind regards, Dennis Oki Tensao Critical Error After Latest Update – Cannot Edit Services & Calendar Buffering (Collation Conflict)Closed   Amelia   Updated May 8, 2025 at 9:10am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. We have created a fix for this. You can download Amelia from this link https://we.tl/t-e5GnS3nEnk We are sending you a short instruction on how to upd ... Kim REFUNDClosed   Amelia   Updated May 8, 2025 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Kim, Sorry to see that you are moving away from Amelia. The refund has been processed already yesterday, but please note that it usually takes 5 - 7 business days for the funds to be processed t ...