Public Tickets
Rafal Grudowski
number of meetings in a recurring service
Amelia
Updated 1 week ago
2
Most recent comment from Stefan Petrov:Hello Rafal,
The "limit" option from the second screenshot its not related to the recurring appointment option. This is a separate option that allows you to set the limit of appointments, but for "sta ...
Eline Tibboel
Scheduled notifications cron job
Amelia
Updated 1 week ago
8
Most recent comment from Uroš Jovanović:Hello Eline,
Thank you for your detailed feedback and thoughtful suggestion! We're glad to hear that the cron job fix worked and that the SMTP setup resolved the notification issue. We truly appr ...
Evrard
Upgrade to Pro Lifetime Membership
Amelia
Updated 1 week ago
2
Most recent comment from Stefan Petrov:Hello Evrard,
Thanks for reaching out to us.
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a ...
Philippe Weickmann
[ameliacustomerpanel appointments=1]
Amelia
Updated 1 week ago
24
Most recent comment from Stefan Petrov:Hi Philippe,
Thanks for the feedback. Yes, it's a false positive, the good thing is that it doesn't affect the Amelia performance (WP site in general). Now we have a workaround, thanks :)
Lisa Suling-Maslin
Booking length
Amelia
Updated 1 week ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Can you please send us a couple of screenshots of service settings and the issue?
Looking forward to your reply.
James
Email Notification not working
Amelia
Updated 1 week ago
7
Most recent comment from Stefan Petrov:Hi James,
Apologies but we don't have the option for live chat. We go through tickets in the order in which they are received and/or responded to, so patience is much appreciated.
As mentioned ...
vladimir
Email notification - Customer Panel Access Link Error
Amelia
Updated 1 week ago
4
Most recent comment from Uroš Jovanović:Hello Tobias,
Please create a separate ticket for this issue and I will assist you with this.
Looking forward to your reply.
Prateek
Can I have 4 services working independentlyin Lite version ?
Pre-purchase questions for Amelia
Updated 1 week ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This is because you have only one employee with lite version. And to prevent double booking employee can only work on one appointment at a time. With ful ...
Nael
URGENT - My Stripe setting keep go back on test mode even on Test Mode even i turn it off
Amelia
Updated 1 week ago
7
Most recent comment from Stefan Petrov:Hi Nael,
That's great to see! Thanks for the feedback. Apparently, it was the caching issue.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a ...
Rae del Cerro
Disable payments
Amelia
Updated 1 week ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
You need to set service price to be 0 and then the payment step will be skipped and price of 0.00 you can try and hide it via CSS.
Should you have any ...
Netanel
Unable to set up the form
Amelia
Updated 1 week ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Check what you set for minimum capacity for that service. If for example minimum capacity is 3 first 2 customers will get pending status and once 3rd cus ...
robertcabiyaan
Column Search box
Powerful Filters for wpDataTables
Updated 1 week ago
1
Most recent comment from robertcabiyaan:Hi there. From your video of Powerful filters, i notice that that the search box of each column is placed on column headers. After purchasing and activating the Powerful filters addons, the search box ...
Yasin
Booking appointment
Amelia
Updated 1 week ago
6
Most recent comment from Marko Davidović:Hello again,
We are glad to hear that and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all t ...
Tolga Altas
How to contribute to localise?
Amelia
Updated 1 week ago
35
Most recent comment from Marko Davidović:Hello again,
We understand but this is how it is done for many reasons and this is the same for each language. I will see what it can be done and if there is some other option we will reach out to you ...
Javier Diaz
no envia correos
Amelia
Updated 1 week ago
4
Most recent comment from Marko Davidović:Hello again,
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ...