Public Tickets
GHENAM
CHANGE DATA IN THEClosed
Amelia
Updated August 4, 2020 at 9:39am
2
Most recent comment from Aleksandar Vuković:Hello GHENAMYou need to check if your employee is assigned to the services that are grayed out. If the employee is assigned to those services, check Employee's working hours. You may have defined ...
M Badar Jamal
Question about product featureClosed
Amelia
Updated August 4, 2020 at 9:17am
4
Most recent comment from Aleksandar Vuković:You're welcome, BadarIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Forzy
Working hoursClosed
Amelia
Updated August 4, 2020 at 8:01am
4
Most recent comment from [deleted]:You are welcome, Denis Forzy. Don't be harsh, it happens If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Test Developer
Multiselect ServiceClosed
Pre-purchase questions for Amelia
Updated August 4, 2020 at 7:42am
2
Most recent comment from [deleted]:Hi Test Developer,
Thank you for your interest in our plugin.Unfortunately at the moment we don't have option for selecting multiple services and there isn't any way to achieve this on your ...
Shaun
Customer DatabaseClosed
Pre-purchase questions for Amelia
Updated August 4, 2020 at 7:31am
2
Most recent comment from [deleted]:Hi Shaun,Thank you for your interest in our plugin.We have option for admin to filter appointments page by each customer and by range of dates so he can see appointments in the past made by certain cu ...
Neil Lyons
appointment managementClosed
Amelia
Updated August 3, 2020 at 4:45pm
2
Most recent comment from [deleted]:Hello Neil Lyons, 1) No, there isn't a possibility of showing remaining spaces in Amelia wiht its current built-in features. 2) Amelia user roles give access and permissions in Amelia only, not ...
Tre
Error 500Closed
Amelia
Updated August 3, 2020 at 4:33pm
4
Most recent comment from [deleted]:We are in Serbia. Friday is not a weekend here neither, but our work hours are from 10:00 until 17:00 CET, Monday - Friday (they can vary up to 1-2 hours).
Richard
Change Congratulations message and graphicClosed
Amelia
Updated August 3, 2020 at 4:23pm
2
Most recent comment from [deleted]:Hello Richard, There isn't a possibility of customization that page in Amelia. You can change the text if you want using the translation method, and try changing the Trophy icon directly in the ...
julian
Booking Forms, Customer login, and InterfaceClosed
Amelia
Updated August 3, 2020 at 4:09pm
2
Most recent comment from [deleted]:Hello Julian, Thank you for your purchase. it doesn't provide the info that I have on the backend such as what the extra is about detailsI am not sure if I understand this quite well. Could yo ...
Roberto Puente
Payment RequestClosed
Amelia
Updated August 3, 2020 at 3:27pm
2
Most recent comment from [deleted]:Hello Roberto, Thank you for your purchase. We are glad to see you like Amelia. Thank you!There isn't such possibility in Amelia with its current built-in features, unfortunately. Customers ca ...
The Looking Glass
Service Category IDClosed
Amelia
Updated August 3, 2020 at 3:20pm
4
Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Marco Neuber
TranslationClosed
Amelia
Updated August 3, 2020 at 3:17pm
7
Most recent comment from [deleted]:Thank you, Marco. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Ross Hutchinson
Double BookingsClosed
Amelia
Updated August 3, 2020 at 2:09pm
7
Most recent comment from Aleksandar Vuković:You're welcome RossIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Daniel Hall
Appointment next-day reminder via SMTPClosed
Amelia
Updated August 3, 2020 at 2:09pm
2
Most recent comment from Aleksandar Vuković:Hello DanielYou are correct, reminder emails simply use whichever Mail Service is selected under Notification Settings.You only need to add the event as described in our FAQ section, and that's ...
Timothy Schultz
NO email notifications working... HELP!!!Closed
Amelia
Updated August 3, 2020 at 2:07pm
4
Most recent comment from Aleksandar Vuković:Hello again TimothyAs far as I can see, the test notifications work:If you can't get it to show up in your inbox, please check your Spam folder as well.As for WooCommerce emails, I can see only ...