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Public Tickets

Stephen Appointment Redirect not workingClosed   Amelia   Updated August 3, 2020 at 9:19am   4 Most recent comment from Aleksandar Vuković:Hello again Stephen You added your website in Service's settings, as the redirect URL: That's why it didn't work. I removed that, and it took me to the "Thank you" page normally after t ... Charlie Customer Panel IssueClosed   Amelia   Updated August 3, 2020 at 9:08am   3 Most recent comment from Aleksandar Vuković:Hello CharlieSomething is causing the employee's profile picture to move.Would you be able to provide me log-in credentials for one of your employee's front-end employee panel, so I can fin ... Madhav Anand 4 Annoying things in Amelia - Problem in setting Time Slots - URGENTClosed   Amelia   Updated August 3, 2020 at 8:50am   6 Most recent comment from [deleted]:Hello Madhav Anand, Apologies for replying late, we don't work on weekends.1. Try adding this format HTML to the page where you have your Amelia shortcode: .amelia-app-booking input[type="te ... Sam Barefoot Changing Default Orientation of Exported PDFClosed   wpDataTables   Updated August 2, 2020 at 10:13am   3 Most recent comment from Aleksandar Vuković:Hello Sam, hello RochelleThere are two instances of 'orientation' in ../wp-content/plugins/wpdatatables/source/class.wpdatatable.Please search through the file and replace them both, and it ... Tre Shop / E-commerce SalesClosed   Amelia   Updated August 1, 2020 at 9:09pm   8 Most recent comment from Aleksandar Vuković:You're welcome, TreIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Andrius Appointment IDClosed   Amelia   Updated August 1, 2020 at 9:07pm   4 Most recent comment from Aleksandar Vuković:Understood, AndriusI sure hope they'll be able to add it soon. Stefan Ho Event Dates repeated in checkout pageClosed   Amelia   Updated August 1, 2020 at 8:16pm   7 Most recent comment from Aleksandar Vuković:Hi again StefanThe update should be released next week, if everything goes according to plan. Elitek Solutions Make cancelled booking slots available againClosed   Amelia   Updated August 1, 2020 at 11:56am   4 Most recent comment from Aleksandar Vuković:Hello robinIs this a group appointment, or a single-customer appointment? Are you cancelling the customer, or the entire appointment.When you cancel an appointment, that time slot has to be open for ... Dermod Wood ShortcodesClosed   Amelia   Updated August 1, 2020 at 11:51am   2 Most recent comment from Aleksandar Vuković:Hello DermodYou can see the full list of our shortcodes on our FAQ section. Andrew Kenth Large Number of Rows ReturnedClosed   wpDataTables   Updated August 1, 2020 at 11:34am   21 Most recent comment from Aleksandar Vuković:Hello again AndrewYou're correct, it's because of the query. The parser is not able to parse it since it's too complicated.You should try to create a MySQL view, which would hold the q ... Nilay Rajak Appointment Booking ConfigurationClosed Pre-purchase questions for Amelia   Updated July 31, 2020 at 5:50pm   3 Most recent comment from Nilay Rajak:Thank you so much. Andrius Web HooksClosed   Amelia   Updated July 31, 2020 at 5:05pm   4 Most recent comment from [deleted]:You are welcome, Andrius. Will note that for the documentation revision.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Marina Turn off "add to calendar"Closed   Amelia   Updated July 31, 2020 at 4:56pm   2 Most recent comment from [deleted]:Hello Marina, You need to disable the option Send Event Invitation Email that you will find in Amelia -> Settings -> Integrations -> Google calendar settings and the Google invitation emails won ... James Lindsay ZOOM IntegrationClosed   Amelia   Updated July 31, 2020 at 4:38pm   2 Most recent comment from [deleted]:Hello James Lindsay, Thank you for your purchase. 1. Could you please confirm - even though employees work hours are on at the moment, the Status is Away for them? 2. Could you please tell me have ... Vincenzo Pellegrini more infoClosed   Amelia   Updated July 31, 2020 at 4:31pm   2 Most recent comment from [deleted]:Hello Vincenzo Pellegrini ,Thank you for your purchase. 1. Unfortunately no, Custom fields can be added only to Services and EVents, so in the bookings customers make they add more information using t ...