As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tiago De Mesquita how to stack column on top of the other?Closed   wpDataTables   Updated November 12, 2020 at 2:19pm   2 Most recent comment from Aleksandar Vuković:Hello Tiago I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. You would need to create a Pivot table in the database; then ... Anna manual appointmentsClosed   Amelia   Updated November 12, 2020 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello AnnaI'm not sure I understand what the issue is. You can't access the Appointments page, or you cannot create new appointments, or when you create new appointments, you can't sele ... Rickard Jansen van Vuuren 30 day possible trail.Closed Pre-purchase questions for wpDataTables   Updated November 12, 2020 at 2:15pm   2 Most recent comment from Aleksandar Vuković:Hello RickardThank you for your interest in wpDataTables.Unfortunately, we don't have any free trials. We do have a 15-day money-back guarantee, so if you purchase the plugin and find it doesn� ... Mary Hennessy wordpress.comClosed   Amelia   Updated November 12, 2020 at 2:05pm   2 Most recent comment from Aleksandar Vuković:Hello MaryPlease go to Amelia's General settings, and change the default time slot step to be either 30 minutes or 10 minutes. After that you will be able to add events on every 10 minutes of eve ... Mary Hennessy wordpress.comClosed   Amelia   Updated November 12, 2020 at 1:21pm   4 Most recent comment from [deleted]:Thank you, Mary. I tried changing the colors and the font on the Customize page and saved them and they were saved successfully, please look at the attachments. I reset the changes afterwards . So, ... Eric Brulmans Event descriptionClosed   Amelia   Updated November 12, 2020 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello EricThank you for your purchase.Unfortunately, at the moment that is the only way to style the description. Our developers will be working on this in the future, and we will include something li ... Michael Starck Easy approval of appointmentsClosed   Amelia   Updated November 12, 2020 at 1:02pm   4 Most recent comment from [deleted]:Hello Michael, Thank you for clarification, but, unfortunately, that is not possible either with the Amelia's current features.  will carey customizableClosed Pre-purchase questions for Amelia   Updated November 12, 2020 at 12:02pm   2 Most recent comment from Miloš Jovanović:Hi willThank you for your inquire and kind words.Looking at your use case below, something that you require is Inventory booking which unfortunately we do not have at the moment.Sorry to disappoint y ... Mike B Employee Time ZonesClosed   Amelia   Updated November 12, 2020 at 11:58am   2 Most recent comment from [deleted]:Hello Mike B,Thank you for your purchase. There isn't such possibility in Amelia with its current built-in features, unfortunately. The timezone of all employees is the timezone set in your WP ... omer Setting employee "weekly capacity"Closed   Amelia   Updated November 12, 2020 at 11:56am   5 Most recent comment from [deleted]:Hello Mike B, For now it isn't planned, and for the future versions of Amelia, we can't say for sure if and when it could be implemented . You can check out if there is such request here  ... Jan bookingClosed   Amelia   Updated November 12, 2020 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello Jan PetracThank you for your purchase.Each employee can have regular work hours configured (so they work from 09:00 - 17:00 on Monday, from 10:00 - 13:00 on Tuesday, from 12:00 - 15:00 on Wednes ... Christian Specific pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated November 12, 2020 at 10:55am   5 Most recent comment from Miloš Jovanović:Hi Christian,2.I can not tell you precisely when this will be available, but for now there is no even a workaround.As for the discounts, yes, we are preparing some Black Friday deals for our site so ... Justin N ScheduleClosed   Amelia   Updated November 12, 2020 at 10:11am   2 Most recent comment from Aleksandar Vuković:Hello JustinThank you for your purchase.Buffer times are included in the service's duration, so if you have 30 minutes buffer before, 30 minutes the duration of the service, and 30 minutes buffer ... Frank Use Pro on two domainsClosed   wpDataTables   Updated November 12, 2020 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello FrankI see this is a duplicate ticket, so it will be closed. If you have other questions related to this, please respond in the other ticket: https://tmsplugins.ticksy.com/ticket/2595551/ andrewanthony Plugin not rendering properlyClosed   Amelia   Updated November 12, 2020 at 9:54am   4 Most recent comment from [deleted]:That error doesn't affect any functionality of the plugin nor of your website, it can show up on activation of some plugin in WordPress, because of WP nature, but it doesn't cause any issues ...