As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Arne automatically create a postClosed   Amelia   Updated November 17, 2020 at 12:08am   3 Most recent comment from [deleted]:Hello Arne,Thanks for your patience.There is no way to do this in Amelia, You can check if the Web hooks feature in Amelia could help you achieve what you need - using web hooks you can send data ... Alex Fager Different duration of appointmentClosed   Amelia   Updated November 15, 2020 at 10:12pm   4 Most recent comment from Aleksandar Vuković:Hi again AlexI appreciate your determination to make it work, but it will not work like that.There's no way to only see the calendar, and show different duration based on the time of day - it� ... Umang Template customizationClosed Pre-purchase questions for wpDataTables   Updated November 15, 2020 at 9:56pm   2 Most recent comment from Aleksandar Vuković:Hello Umang ModiThank you for your interest in our plugin.We don't have any templates for the plugin. We only have some skins which change the appearance of the tables. Everything else needs to b ... Frans van Huizen Create staff members for hidden availabilityClosed Pre-purchase questions for Amelia   Updated November 15, 2020 at 9:46pm   2 Most recent comment from Miloš Jovanović:Hi Frans,Thank you for your inquire.Yes, you can hide one or more employees from the booking form, but the issue here is if the employee is hidden you can not book with that employee even as and admi ... Gary Estenson wpData Tables and MySQLClosed   wpDataTables   Updated November 15, 2020 at 9:11pm   2 Most recent comment from Aleksandar Vuković:Hello GaryI don't know if this could even be achieved, since the plugin doesn't have any templates, so each new table needs to be created manually.Unfortunately, our developers are very bus ... Daniel Weiss Google spreadsheet not completely linkingClosed   wpDataTables   Updated November 15, 2020 at 9:09pm   4 Most recent comment from Aleksandar Vuković:You're welcome, DanielThe number format needs to be the same in your Google Spreadsheet, and in wpDataTables. So, if you have floats in the Google Spreadsheet table like 4,0 or 3,5, you need to ... Shaun McCann Testing Amelia For ClientClosed Pre-purchase questions for Amelia   Updated November 15, 2020 at 8:00pm   2 Most recent comment from Miloš Jovanović:HI Shaun,Thank you for your inquire.Employees function is only available in the full version, not in the lite version.Only the customer will receive the notifications in this since there is no option ... Jaime Rivera silva Google MeetsClosed Pre-purchase questions for Amelia   Updated November 15, 2020 at 7:48pm   2 Most recent comment from Miloš Jovanović:HI Jaime,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately we do not have integration with google meets, just with the Zoom and you can find more info o ... Jeroen Offinga Edit certain fieldsClosed   Amelia   Updated November 14, 2020 at 11:05pm   2 Most recent comment from [deleted]:Hello Jeroen,Thank you for your questions.You can change strings in the plugin by using the translation method, but in your case you would change strings in the same language, you wouldn't trans ... Armando VisitsClosed Pre-purchase questions for Amelia   Updated November 14, 2020 at 5:28pm   2 Most recent comment from [deleted]:Hello Armando,Thank you for your message.You can implement this via events:https://wpamelia.com/events/You can limit the number of attendees at the event.The only issue I can see is the flexible pric ... Neil Harper Functionality questionClosed Pre-purchase questions for Amelia   Updated November 14, 2020 at 12:55am   2 Most recent comment from [deleted]:Hi Neil,Thank you for your message.I am afraid Amelia doesn't have packages at the moment.Our team is actively working on this facility and hopefully, this will be introduced later this year. Kerryleegh CalendarClosed   Amelia   Updated November 14, 2020 at 12:43am   2 Most recent comment from [deleted]:Hello Kerryleegh,Thank you for your feedback.Can I please ask you to submit your suggestions here:https://wpamelia.cnflx.io/boards/feature-requestsThis will go directly to our product team. Goran Šujansky notificationsClosed Pre-purchase questions for Amelia   Updated November 14, 2020 at 12:03am   2 Most recent comment from [deleted]:Hello Goran,Thanks for getting in touch.I afraid Amelia doesn't have such facility, sorry.You can submit this as a feature request:https://wpamelia.cnflx.io/boards/feature-requests Olga Willemsen inserting Amelia in the pageClosed   Amelia   Updated November 13, 2020 at 3:53pm   2 Most recent comment from [deleted]:Hello Olga, Please check if the services are assigned  to any of the work hours of the employee, and also if the service duration +its buffer times can fit in those work hours. Also, please check i ... Jeremiah PerformanceClosed   Amelia   Updated November 13, 2020 at 2:03pm   2 Most recent comment from [deleted]:Hello Jeremiah, This is the script for loading Amelia on the front-end /wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.jsso you can try adding it there to see if this could help o ...