Strange enough, the Amelia plugin is not functioning properly now (probably due to some updates?). When I login to wordpress as an admin and go the appointments booking page, the plugin loads perfect. If I am not logged in (as a normal user) and visit the link then the plugin does not work properly. I have attached a screenshot.
It looks like there is an issue with with SG Optimizer.
Can you please deactivate that and see if the issue is resolved. If it does solve the issue, try excluding Amelia's files from being cached by SG Optimizer and see if that helps. If it still behaves the same, can you please send us the plugin's .zip file, so we can debug it locally.
May I ask you for a small favor if you don’t mind?
Can you, please, leave a review on Capterra, and the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any specific text.
Hello,
Strange enough, the Amelia plugin is not functioning properly now (probably due to some updates?). When I login to wordpress as an admin and go the appointments booking page, the plugin loads perfect. If I am not logged in (as a normal user) and visit the link then the plugin does not work properly. I have attached a screenshot.
Link : https://the-xperts.co.uk/appointments
Thank you so much.
Hello,
Thank you for getting in touch.
It looks like there is an issue with with SG Optimizer.
Can you please deactivate that and see if the issue is resolved. If it does solve the issue, try excluding Amelia's files from being cached by SG Optimizer and see if that helps. If it still behaves the same, can you please send us the plugin's .zip file, so we can debug it locally.
Hi Mr. Den,
After disabling SG Optimizer the plugin worked fine. Thank you so much for looking into this.
//You can mark this ticket as solved and close it :)
Thanks for the update.
May I ask you for a small favor if you don’t mind?
Can you, please, leave a review on Capterra, and the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any specific text.
It’d mean a lot to us.
Thanks in advance.