As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Zenon Burgos Limitations of lite version & questions about LocationsClosed Pre-purchase questions for Amelia   Updated December 28, 2020 at 9:58am   2 Most recent comment from [deleted]:Hi Zenon Burgos,Thank you for your interest in our plugin.1. In order for locations to be visible you need to connect them with employee and add them in the employee's working hours. Have you don ... Andreas Lazaris Filtering is not workingClosed   wpDataTables   Updated December 28, 2020 at 8:59am   2 Most recent comment from Aleksandar Vuković:Hello AndreasThank you for your purchase.The issue here is with the PHP SQL parser we use. While the query is showing data correctly, it won't allow tables with JOINs, UNIONs, CONCATs, subqueries ... Martin services displayClosed   Amelia   Updated December 28, 2020 at 8:45am   4 Most recent comment from [deleted]:You are welcome, Martin. Glad to see that, thank you for letting me know .If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Becka HIPAA ComplianceClosed Pre-purchase questions for Amelia   Updated December 27, 2020 at 6:05pm   3 Most recent comment from Jim Michael:Becka, the apparent answer is No. One needs to give concrete answers regarding HIPAA. There needs to be a BAA that's signed, there needs to be a level of encryption and, there are other factors. ... Kahlil Nagi Updating to Version 2.9.3Closed   Amelia   Updated December 26, 2020 at 8:26am   4 Most recent comment from Aleksandar Vuković:You're welcome KahlilGlad I could be of service. rob tech supportClosed   Amelia   Updated December 26, 2020 at 8:25am   6 Most recent comment from Aleksandar Vuković:You're welcome Rob!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Memet Direct link to employeesClosed   Amelia   Updated December 25, 2020 at 4:07pm   2 Most recent comment from [deleted]:Hello Memet,  You can have a booking form for only one employee on a page - with using a shortcode with the employee's ID, and send that page's URL to customers. There isn't a link tha ... Raheel Web HooksClosed Pre-purchase questions for Amelia   Updated December 25, 2020 at 1:06pm   2 Most recent comment from [deleted]:Hi Raheel,Thank you for your interest in our plugin.Something like this isn't possible at the moment but we plan to add this possibility in one of our future updates. It will not be included in o ... Memet Employee URLClosed   Amelia   Updated December 25, 2020 at 12:58pm   2 Most recent comment from Aleksandar Vuković:Hello MemetAmelia doesn't have an integration with any membership plugin, so what you're looking for can't be done out-of-the-box.One of our customers manage to do something similar wit ... nasim shaikh i need to know the features of location based bookingClosed Pre-purchase questions for Amelia   Updated December 25, 2020 at 12:56pm   2 Most recent comment from [deleted]:Hi Nasim Shaikh,Thank you for your interest in our plugin.Unfortunately something like this isn't possible with our plugin at the moment. In our plugin you create locations as an admin and custom ... Dipananda Can Table row be display to specific userClosed Pre-purchase questions for wpDataTables   Updated December 25, 2020 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello DipanandaThank you for your interest in our plugin.You can use this feature only when users are logged into your WordPress site, and using their User ID. Please take a look at our documentation ... Valeria Gennari Notifications with remindersClosed   Amelia   Updated December 25, 2020 at 12:33pm   6 Most recent comment from Aleksandar Vuković:Thanks, Darrell, that works. Dave change table text colorClosed   wpDataTables   Updated December 25, 2020 at 11:44am   2 Most recent comment from Aleksandar Vuković:Hello DaveYou can change the text color of all your tables in wpDataTables settings/Color and Font settings. Tanzil Ur Rehman multiple currencyClosed Pre-purchase questions for Amelia   Updated December 25, 2020 at 11:25am   2 Most recent comment from Miloš Jovanović:Hi Tanzil,Thank you for your inquire.Sorry to disappoint you but unfortunately our plugin only supports one currency at the moment. Refael NumbersClosed   wpDataTables   Updated December 25, 2020 at 12:04pm   5 Most recent comment from Aleksandar Vuković:Sorry, there's a workaround for this after all:Go to wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js, and on lines 265, 269, 433 and 437 you will find this: input type ...