We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

GAreth 40 min Service TimesClosed   Amelia   Updated December 10, 2020 at 12:14pm   7 Most recent comment from [deleted]:Hi Gareth,2. Our developers don't have enough time to accept any customization requests at the moment, sorry.  But we can recommend these services for customization: https://codeable.io/?ref=l1 ... Jo McKenzie WaitlistClosed   Amelia   Updated December 10, 2020 at 11:14am   2 Most recent comment from [deleted]:Hi Jo McKenzie, Thank you for your interest in our plugin. Unfortunately the waiting list isn't supported in our plugin at the moment. We have it on our features list here https://wpamelia.cnflx. ... Kelvin Xu PreSales QuestionClosed Pre-purchase questions for wpDataTables   Updated December 10, 2020 at 11:09am   2 Most recent comment from Aleksandar Vuković:Hello KelvinThank you for your interest in our plugin.Of course you can. You simply need to disable the license on one domain first, and then activate it on another one. Alejandro Vidal squarespace web integrationClosed   Amelia   Updated December 10, 2020 at 10:56am   2 Most recent comment from [deleted]:Hi Alejandro Vidal,Thank you for your inquiry.We are not completely sure whether this is possible but you can try using the iframe to add Amelia booking form from the WordPress site to your site.Best ... Nurul Umairah FormulaClosed   wpDataTables   Updated December 10, 2020 at 10:49am   2 Most recent comment from Aleksandar Vuković:Hello NurulThank you for your purchase.You cannot do this with the built-in features of the plugin.The only way you could do it is by creating an SQL query based table, and adding a new DATEDIFF colum ... Peter Sync from/to outlookClosed   Amelia   Updated December 10, 2020 at 10:20am   10 Most recent comment from Aleksandar Vuković:You're welcome, PeterGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. David Andrews FeatureClosed Pre-purchase questions for Amelia   Updated December 10, 2020 at 10:13am   2 Most recent comment from Miloš Jovanović:HI David,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have this option in the plugin built-in features at the moment. Jeff Carroll ChartingClosed   wpDataTables   Updated December 10, 2020 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello JeffThank you for your purchase.We have little control over this, since chart engines impose this limitation. As you said, only one string-type column can be used to generate a chart, so if you ... Gillian Brennan New Customers in AmeliaClosed   Amelia   Updated December 10, 2020 at 9:22am   3 Most recent comment from Gillian Brennan:That's a pity, thank you for getting back. Marta wordpress erroreClosed   Amelia   Updated December 10, 2020 at 12:24am   2 Most recent comment from [deleted]:Hello,Thanks for you message.Could you please send your message in English. Tara Pay Later OptionClosed Pre-purchase questions for Amelia   Updated December 9, 2020 at 9:05pm   2 Most recent comment from [deleted]:Hello Tara,Thanks for your message.You can set up pay on site option for your service along with PayPal/Stripe/WooCommerce options. Adrian Gonzalez Escalante USERS PASSWORDClosed   Amelia   Updated December 9, 2020 at 4:40pm   2 Most recent comment from [deleted]:Hello Adrian, Thank you for your purchase. You can't connect Employees in Amelia to WP users that have Amelia manager role, if that is what you are trying to achieve.T hey can be connected to� ... Weston Flory Images in tablesClosed Pre-purchase questions for wpDataTables   Updated December 9, 2020 at 2:28pm   2 Most recent comment from Aleksandar Vuković:Hello WestonThank you for your interest in our plugin.Sure, small images like that can be added in string-type columns with Dominique Schürch CSV ImportClosed   Amelia   Updated December 9, 2020 at 1:52pm   6 Most recent comment from Aleksandar Vuković:You're welcome, DominiqueIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jonathan Waters Woocommerce IntegrationClosed   Amelia   Updated December 9, 2020 at 1:10pm   6 Most recent comment from Aleksandar Vuković:I hope so, JonathanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.