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Public Tickets

Daniel Gomez When clicking on edit the appoinment, the data is not loadedClosed   Amelia   Updated September 30, 2020 at 8:56am   9 Most recent comment from [deleted]:You are welcome, Daniel. Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Anu Naik customer email notificationClosed   Amelia   Updated September 30, 2020 at 8:56am   2 Most recent comment from [deleted]:Hello Anu Naik, Could you please tell me have you changed anything in Amelia or on your website before the notifications stopped working? What Mail Service option do you have in Amelia -> Notificatio ... Heinz Robert Cron notifications, how exactly?Closed   Amelia   Updated September 30, 2020 at 7:12am   27 Most recent comment from Aleksandar Vuković:Hi again HeinzI was convinced this was fixed, but nonetheless I will forward it to our development team for review. If it hasn't been included in the previous version (2.9.1), I hope they'l ... Heinz Robert Simple Text Styling in Event and Booking DescriptionClosed   Amelia   Updated September 30, 2020 at 7:10am   8 Most recent comment from Aleksandar Vuković:Same answer applies to this ticket, Heinz.The development was put on hold just before WP 5.5 was released, so everything's been postponed.I hope our developers will be able to include this soon. Heinz Robert Close booking for recurring eventsClosed   Amelia   Updated September 30, 2020 at 7:09am   4 Most recent comment from Aleksandar Vuković:Hi HeinzUnfortunately, not yet. Our developers needed to dedicate their time to making Amelia fit for WordPress 5.5, so everything else was put aside.After 5.5 was released, there were some minor bugs ... Charlotte Payment error on event bookingClosed   Amelia   Updated September 29, 2020 at 7:58pm   2 Most recent comment from [deleted]:Hi Charlotte,Thank you for getting in touch.I am Den from our Support Team and will try to help you out.Can you please tell me did you turn of Sandbox mode? Can you please check again your Live Clien ... Albert Ariza Sell 10 classes that have to be booked together.Closed Pre-purchase questions for Amelia   Updated September 29, 2020 at 6:46pm   2 Most recent comment from [deleted]:Hi Albert,Thank you for reaching us out.Unfortunately we do not have packages as a built-in feature at the moment, but the good news are that they are planned for the future update. Grape Creative Pre sale questionClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 3:33pm   4 Most recent comment from [deleted]:Hi Grape Creative,You are welcome.Our payment step goes after the user enters his personal information. So user selects service, date and time and enter personal info and then proceeds to the payment, ... David byrd Incorporate Notes into EmailClosed   Amelia   Updated September 29, 2020 at 2:10pm   5 Most recent comment from Aleksandar Vuković:You're welcome, DavidGlad to have been of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bob Jones Client cannot create apointmentClosed   Amelia   Updated September 29, 2020 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello BobThe “Amelia Customer” role enables your customers to only see their appointments in the backend calendar, and on the appointments list, and also enables them to cancel their appointment ... Stefan Categories/Services & WidgetClosed   Amelia   Updated September 29, 2020 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Hi again StefanUnfortunately, I can't say what the issue is without taking a look at the website.Even if I see what the issue is when I log in, I doubt I'll be able to fix it without data ... Ben Ward Front-end in-line editing on SafariClosed   wpDataTables   Updated September 29, 2020 at 12:51pm   8 Most recent comment from Aleksandar Vuković:You're welcome, BenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Li Li book recurring appointmentsClosed   Amelia   Updated September 29, 2020 at 12:44pm   3 Most recent comment from Aleksandar Vuković:Great news, LiThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rodrigo SQLSRV search always return No matching records foundClosed   wpDataTables   Updated September 29, 2020 at 12:44pm   6 Most recent comment from Aleksandar Vuković:I can't say without taking a look, ManuelPlease provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the ... Kim Kaiser Table from php arrayClosed   wpDataTables   Updated September 29, 2020 at 12:24pm   4 Most recent comment from Aleksandar Vuković:Awesome news, Kim!Thank you for your support.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.