As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Paul Jameson Use Case AdviceClosed   wpDataTables   Updated January 26, 2021 at 2:09pm   3 Most recent comment from Aleksandar Vuković:Hello PaulThank you for your purchase.wpDataTables doesn't have any checkboxes as editor types, only as filtering options, so it may be the only way to do it with Report Builder.Please let me kno ... George T How to include custom fields and file uploads in emailClosed   Amelia   Updated January 26, 2021 at 2:03pm   4 Most recent comment from Aleksandar Vuković:Hi again GeorgeJust click on the button in the top right, and hover over your custom fields. You'll see in the tooltip what those custom fields are:Click on the placeholder, and it will be copied ... Ian Lever Query re Woo\commerce compatabilityClosed Pre-purchase questions for wpDataTables   Updated January 26, 2021 at 2:01pm   2 Most recent comment from Aleksandar Vuković:Hello IanThank you for your interest in our plugin.I'm not sure if you would be able to do that, though. If WooCommerce's description section supports shortcodes, you probably can use our ta ... Hugo Jose Carotti Aubel ConsultaClosed   Amelia   Updated January 26, 2021 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello HugoI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only add one description to the Service, not the employe ... Simon Thomas adding employeesClosed   Amelia   Updated January 26, 2021 at 1:05pm   4 Most recent comment from [deleted]:Hello Amelia, As I can see you opened another ticket regarding this matter so please check it out and you can continue resolving this there, and I believe we covered this issue over emails as well, s ... Vivien Feld Product Informations in PaypalClosed   Amelia   Updated January 26, 2021 at 12:47pm   14 Most recent comment from [deleted]:You are welcome, Vivien!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Miriam Michalak Woo cart, changing quantityClosed   Amelia   Updated January 26, 2021 at 11:46am   3 Most recent comment from [deleted]:Hello Miriam, Glad to see you managed to find a solution to the issue you had, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will ... Ines Remove black value from the single select box filterClosed Pre-purchase questions for wpDataTables   Updated January 26, 2021 at 11:42am   2 Most recent comment from Aleksandar Vuković:Hello InesThank you for your interest in wpDataTables.The blank value on top actually clears the filters. We don't yet have an option to select all options at once. Clément Add css class to a tableClosed   wpDataTables   Updated January 26, 2021 at 10:49am   4 Most recent comment from Aleksandar Vuković:You're welcome, ClémentWe'll work on the plugin, so you'll be able to adapt skins to individual tables, adapt custom font and colors to individual tables, and similar features.Our deve ... Sarah Kornblum packages and split paymentsClosed   Amelia   Updated January 26, 2021 at 10:21am   10 Most recent comment from [deleted]:You are welcome, Sarah. Glad to see that, thank you for letting me know!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Nigel Sanders I need my purchase codeClosed Pre-purchase questions for Amelia   Updated January 26, 2021 at 9:32am   2 Most recent comment from [deleted]:Hi, Nigel!Sorry for this inconvenience. And thank you for your patience!Your code was sent to you in an email, but it could end up in the Spam folder. But anyway, here's your code: 5216F-D073F-AE ... Gustavo Gonzalez Purchase code visibleClosed   Amelia   Updated January 26, 2021 at 9:28am   3 Most recent comment from Gustavo Gonzalez:Hi, sorry that I respond here but I not able to create a new ticket. It says that my purchase code is wrong. How can I send a new ticket? Thanks Tom Upton compatiblilityClosed Pre-purchase questions for Amelia   Updated January 26, 2021 at 9:03am   12 Most recent comment from Miloš Jovanović:Hi Tom,We can also suggest Codeable for the custom work, here is the linkhttps://codeable.io/?ref=l1TW1At the moment our plugin does not 100% integration with DIVI but we are working  to add this fo ... Jiahua Cai Form inputs for placeholdersClosed   wpDataTables   Updated January 26, 2021 at 8:43am   6 Most recent comment from Aleksandar Vuković:Thanks for your assistance here, AxelI did forward a different advice to Alvin, here, in a private response. I'll post it again publically, in case anyone needs it:You may have a use of using dy ... [email protected] Heavy load to server (js. / js.gz) and date calendar issueClosed   Amelia   Updated January 26, 2021 at 8:35am   8 Most recent comment from Aleksandar Vuković:Hello again.We have never experienced this issue in over 2 years Amelia has been used.If you have no appointments created, Amelia's database tables will not grow, and even if they grow, they can& ...