Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Bruce Maples Error creating manual tableClosed   wpDataTables   Updated March 12, 2020 at 7:27am   7 Most recent comment from Aleksandar Vuković:Hello again BruceThe Generated Tables counter was stuck in wp_7e4mrs_options table in the database, so I increased it, and tested the plugin.The counter keeps growing with the amount of tables I cr ... Briony Cullin Calendar / managing spacesClosed   Amelia   Updated March 11, 2020 at 11:44am   2 Most recent comment from Aleksandar Vuković:Hello BrionyThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Your employees can be assigned to ... thierry schweitzer Amelia Coupon and WoocommerceClosed   Amelia   Updated March 11, 2020 at 11:36am   4 Most recent comment from Aleksandar Vuković:You're welcome thierryI cannot recall which payment option causes issues (I believe it's Stripe, though) when the price is reduced to below $0.5.If you have any further questions or issues, ... Dan Reuben Event CustomizationClosed   Amelia   Updated March 11, 2020 at 11:16am   4 Most recent comment from [deleted]:Hello Dan Reuben, You are welcome.Thank you for the screenshot, these are Stripe fields. Unfortunately, as I said in my previous answer, these fields can't be changed with adding custom CSS. ... Andrew Multiple remote adminsClosed Pre-purchase questions for Amelia   Updated March 11, 2020 at 10:20am   2 Most recent comment from [deleted]:Hi Andrew,Thanks for your interest.Unfortunately, it is not possible to have an admin per location, just employees can manage their appointments and events. More about users and roles can be seen he ... Niv Huga Woocommerce IntegrationClosed   Amelia   Updated March 11, 2020 at 10:17am   3 Most recent comment from [deleted]:Hello Niv Huga, I've just tested this on our testing website and it works properly, the extras price is added to the service price in WooCommerce cart/checkout page. So, please provide me a tem ... Jonathan Woo When adding line breaks or shortcode to string entry, builder adds > and < to cellClosed   wpDataTables   Updated March 11, 2020 at 10:09am   2 Most recent comment from Aleksandar Vuković:Hello JonathanThank you for your purchase.Can you please tell me which version of libxml do you use? You should find the libxml version in your php.info file. If the version is less than 2.7.8, you ... Wendy lifetime updatesClosed   Report Builder for wpDataTables   Updated March 11, 2020 at 10:04am   7 Most recent comment from Aleksandar Vuković:Hello again Wendy.I'm attaching the Report Builder to my response here, but for the future, please note that you can download the add-on from our store http://store.tms-plugins.com/ after you lo ... Kim Prudlow Calendar issueClosed   Amelia   Updated March 11, 2020 at 9:51am   2 Most recent comment from [deleted]:Hello Kim Prudlow, I see this ticket a duplicate ticket - it is for the same issue as your other ticket, which I've just replied, so I will close this one and we can continue solving the issue ... Kevin Tracy Redirect after bookingClosed   Amelia   Updated March 11, 2020 at 9:24am   13 Most recent comment from [deleted]:Hello Kevin, The capacity of how many people can book one service at the same time is set in the services' min and max capacity. This is how many people can book at the same time the same appo ... Christine Smeyers Text/lines around boxes not showingClosed   Amelia   Updated March 11, 2020 at 7:55am   8 Most recent comment from Aleksandar Vuković:You're welcome ChristineGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. George Morris Can't make basic bar chartsClosed   wpDataTables   Updated March 11, 2020 at 7:51am   4 Most recent comment from Aleksandar Vuković:I see George Unfortunately, no. Pivot would only be possible with SQL query tables, and it would have to be done in the database; then a view would have to be created, so wpDataTables can display th ... THOMAS M KAMPLAIN WooCommerce Products Not showing upClosed   Amelia   Updated March 10, 2020 at 3:16pm   4 Most recent comment from [deleted]:Hello Debbie, This was fixed in our latest update of Amelia, version 2.4. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Mariia Panaran SMPT ConnectionClosed   Amelia   Updated March 10, 2020 at 2:26pm   4 Most recent comment from [deleted]:You are welcome, Mariia Panaran!Glad I could help If you have any other questions or concerns feel free to open a new ticket and we will gladly help, João Lopes Editing appointment date in backendClosed   Amelia   Updated March 10, 2020 at 1:41pm   4 Most recent comment from Aleksandar Vuković:Hi again JoãoI really need to take a look, as there are quite a lot of variables here that can cause this behavior - from simple setup mistakes to bugs in the plugin.Please make sure to enable the PR ...