Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Sigurd Roscher Category change for saved bookingClosed   Amelia   Updated March 12, 2020 at 3:29pm   7 Most recent comment from [deleted]:Hello Sigurd Roscher, Glad that you figured it out If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Sigurd Roscher Timeslot / Duration Problem with StarttimeClosed   Amelia   Updated March 12, 2020 at 3:14pm   4 Most recent comment from [deleted]:You are welcome, Sigurd Roscher! Great, glad to hear that!The translations are done by our users, you can change some strings if you want by using the translation method of the plugin. But unfortunat ... Jihad Employee and Customer access linkClosed   Amelia   Updated March 12, 2020 at 2:10pm   23 Most recent comment from Aleksandar Vuković:You're welcome JihadIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. pdeleon2018 UpgradeClosed   Master-Detail Tables for wpDataTables   Updated March 12, 2020 at 1:50pm   4 Most recent comment from Aleksandar Vuković:Hi again pdeleon2018You're totally right - I missed that part. Sorry about that.Unfortunately, since the purchase was made through Envato, there's nothing we can do about that. The plugin ma ... Jane Widget for the menuClosed   Amelia   Updated March 12, 2020 at 12:53pm   4 Most recent comment from Jihad :Most welcome ! ; ) overnightsite Auto FillClosed   Amelia   Updated March 12, 2020 at 12:24pm   2 Most recent comment from [deleted]:Hello overnightsite, Thank you for your purchase.Unfortunately, there isn't a possibility to fill in information in Amelia with some predefined values from some page before Amelia. But you can ... Sunny Cris Fortunato We cant show "All" Entries (19,000)Closed   wpDataTables   Updated March 12, 2020 at 11:04am   8 Most recent comment from Aleksandar Vuković:Hi again SunnySorry to hear you won't be using the add-on after all.I can't say what the status of the refund request is, since it has been forwarded to our reseller - Paddle. They handled ... Alejandro Import table from GoogleSheetClosed   wpDataTables   Updated March 12, 2020 at 9:43am   2 Most recent comment from Aleksandar Vuković:Hello AlejandroThank you for your purchase.The issue here is just like the error explains - you probably copied the URL from the Publish Modal that came up on your screen, instead of the URL that appe ... Seth Barrett Sync user dataClosed   Amelia   Updated March 12, 2020 at 8:23am   7 Most recent comment from Aleksandar Vuković:Hi again SethI've never dived into it that deep, but I'll try to help.If you know your way around SQL, you can extract the data you need in columns, using SQL Views (stored queries), which ... Paul Thomson Tech SupportClosed   wpDataTables   Updated March 12, 2020 at 8:14am   10 Most recent comment from Aleksandar Vuković:Hello LeonPlease verify that you're editing Column Settings/Data tab, not the "Display" tab above the table.If you can verify this, and still have the issue, I'm going to have to remote in ... Jérôme Trehin booking informationClosed   Amelia   Updated March 11, 2020 at 5:07pm   2 Most recent comment from [deleted]:Hello Jerome, When someone wants to recreate a same website with all settings, we recommend using Duplicator plugin. With this plugin you will duplicate everything that you have on your website, not ... lorna functionality questionClosed Pre-purchase questions for Amelia   Updated March 11, 2020 at 4:29pm   2 Most recent comment from [deleted]:Hi Lorna,Thank you for your interest in our plugin.Unfortunately something like this is not possible at the moment with our plugin. Each service and each employee can have minimum and maximum capacity ... Yen Wee UpDate recomendationClosed   Amelia   Updated March 11, 2020 at 4:03pm   2 Most recent comment from [deleted]:Hello Att Yen Wee, - Unfortunately, the price of the services in Amelia can't be set to be dynamic. This change would require custom code so please note that such customization is not covered b ... felix custom symbols on Line Chart and custom colors on pie chartsClosed   wpDataTables   Updated March 11, 2020 at 2:32pm   2 Most recent comment from Aleksandar Vuković:Hello felixThank you for your purchase.Chart engines are quite limited with the free APIs they share, so if you need to customize the charts you can check in our documentation about wpDataCharts call ... Filippos Sdralias WP Amelia Fixes & How toClosed   Amelia   Updated March 11, 2020 at 12:40pm   9 Most recent comment from Aleksandar Vuković:Sorry to disappoint you, Filippos, but we don't have a roadmap displayed anywhereThere are a lot of features that are planned, and we never know until the last minute what will go into the updat ...