Public Tickets
John Raso
delay in updating mobile experienceClosed
Pre-purchase questions for wpDataTables
Updated November 9, 2020 at 8:48am
2
Most recent comment from Aleksandar Vuković:Hello JohnThank you for your interest in our plugin.wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and ...
christopher law fei hsien
i want cancel this plug inClosed
Pre-purchase questions for Amelia
Updated November 9, 2020 at 8:28am
2
Most recent comment from [deleted]:Hi Christopher,Sorry to hear that you want to cancel the plugin. If you could take some time we would like to know why, so we can improve it for the future? To request a refund please login to our st ...
Ramses
Email already in use errorClosed
Amelia
Updated November 8, 2020 at 6:47pm
2
Most recent comment from [deleted]:Hello Ramses,Thanks for your message.Are you able to share more details, and also share the link to your booking page, so that I can try it on my side.
Moritz von Kapff
after migration design & functional problemsClosed
Amelia
Updated November 8, 2020 at 3:41pm
5
Most recent comment from Aleksandar Vuković:No worries Moritz, as long as the issue is resolved.You can't close the ticket, unfortunately, but I will do that right now.If you have any further questions or issues, please feel free to open ...
Ramiro
amelia frontend completely brokenClosed
Amelia
Updated November 8, 2020 at 9:00am
3
Most recent comment from Aleksandar Vuković:Hello RamiroThank you for letting us know what caused the issue.You can try excluding Amelia's files from being cached by SG Optimizer, or make sure to delete cache daily.
Naeem Uddin
Error in Cron set upClosed
Amelia
Updated November 7, 2020 at 9:53pm
4
Most recent comment from [deleted]:Hello Naeem,Can you please clarify what exactly is not working? Can you provide the link to your web page where I can book an appointment and test the notification.
DREAMCRAFT
Regarding NotificationsClosed
Amelia
Updated November 7, 2020 at 8:27pm
2
Most recent comment from [deleted]:Hello,Thanks for your question.I am afraid it's not possible with with a single service. You can either create another service and assign this to a separate employee or arrange it via events.
Kayla Boddy
time blocksClosed
Amelia
Updated November 9, 2020 at 9:27pm
3
Most recent comment from [deleted]:Hi Kayla,Thanks for your patience.I am afraid customer's panel can't be customised. At the moment, there is no way to make the panel show the first existing appointment, and choosing the co ...
Raul
Add user password in booking formClosed
Amelia
Updated November 7, 2020 at 7:26pm
4
Most recent comment from [deleted]:Hi Raul,I am afraid it's not available in Amelia at the moment, sorry.
Jenny-Paola Tillus
Is amelia DownClosed
Amelia
Updated November 7, 2020 at 9:10am
14
Most recent comment from Aleksandar Vuković:Good news.Thanks for the update. Every issue will be sorted out, and you'll all know why it happened.Thank you for your patience and understanding!
DREAMCRAFT
Regarding NotificationsClosed
Amelia
Updated November 7, 2020 at 12:53am
2
Most recent comment from [deleted]:Hello,
Thank you for your question.
You can add the required placeholders, as per the screenshot below:
Can you please clarify this " send all notifications mail id ""
Jnoor
unable to create categoryClosed
Amelia
Updated November 7, 2020 at 12:30am
6
Most recent comment from [deleted]:Sorry for the delay. I will be in touch early next week, as it needs to be investigated by our tech team.
Heber Salazar
how to change the notifications scheduled next day to a weekClosed
Pre-purchase questions for Amelia
Updated November 6, 2020 at 11:59pm
2
Most recent comment from [deleted]:Hello Heber,Thank you for your message.I am afraid it's not available in Amelia at the moment.You can submit this as a feature request though:https://wpamelia.cnflx.io/boards/feature-requests
Yves
Possibility to have one calendar per trainerClosed
Pre-purchase questions for Amelia
Updated November 6, 2020 at 11:21pm
2
Most recent comment from [deleted]:Hello,Thank you for your message.You can create separate instructors and assign them to a separate services. That will give your customers an option to select a service and the instructor and the cla ...
Daniel
Broken CSS on the calendarClosed
Amelia
Updated November 6, 2020 at 10:31pm
2
Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you pl ...