We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Cristi Disable Filters and labelsClosed   Amelia   Updated March 18, 2021 at 2:47pm   4 Most recent comment from [deleted]:Hi Cristi,thank you for the kind reply and link provided.I can see that Event Status filter is missing.Have you used CSS to hide it? It could have been the cause of the layout breakage. Please let me ... Klaus Patzak date filter in search viewClosed   Amelia   Updated March 18, 2021 at 2:35pm   7 Most recent comment from Klaus Patzak:Hi Liza!Thanks for letting me know. I just suggested this feature.Best regardsKlaus Laura VILLERS reservationsClosed   Amelia   Updated March 18, 2021 at 1:56pm   4 Most recent comment from [deleted]:Hi Laura!thank you for the kind reply.I cannot give you an exact date, as this is still in development; however we are hoping to have these features such as deposit and expanded customization for Amel ... Gabriela Dombrowski Feature QuestionsClosed Pre-purchase questions for Amelia   Updated March 18, 2021 at 1:51pm   2 Most recent comment from [deleted]:Hi, Gabriela!Thank you for your interest in Amelia.1. Export booking data with attendee information for all events in a time period - Yes, it is possible to export information from Amelia to a CSV fil ... Peter Kemps Image selection > Form builder > PDFClosed   wpDataTables   Updated March 18, 2021 at 12:54pm   3 Most recent comment from [deleted]:Hi PeterThank you for reaching out to us.a./b. One column can be either single-select or multi-select. You can't have one product in one cell, and multiple products in the cell below for the same ... Laura VILLERS different Price in one service timeClosed   Amelia   Updated March 18, 2021 at 11:45am   3 Most recent comment from Aleksandar Vuković:Hello LauraThank you for sharing that with everyone!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Adrian CHANGE DOMAINClosed   wpDataTables   Updated March 18, 2021 at 11:22am   2 Most recent comment from [deleted]:Hi AdrianThank you for reaching out to us. We recently added a possibility for you to manage your domains in our store. So, please access the store and you will see the Manage domains button, so you ... Terry Rauch Importing small numbersClosed   wpDataTables   Updated March 18, 2021 at 11:14am   2 Most recent comment from Aleksandar Vuković:Hello TerryCan you please share that CSV file with me, so I can have a look?The number of decimal places needs to be the same for all columns in the table, and in the CSV file, and the number format ... Terry Rauch Visualize RankingClosed   wpDataTables   Updated March 18, 2021 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello TerryThat seems pretty easy to achieve. You'd need two columns - one for the X axis (string), and one for the data (integer), and one row.Styling the chart to look like in your screenshot, ... Jan Studenovský Making whole row a linkClosed   wpDataTables   Updated March 18, 2021 at 10:51am   2 Most recent comment from [deleted]:Hi JanThank you for reaching out to us.Unfortunately it is not possible to have an entire row clickable. You can add links and buttons though. If you would like to see this implemented in one of our ... John J Hannon Column order lost on uploadClosed   wpDataTables   Updated March 18, 2021 at 10:37am   11 Most recent comment from [deleted]:Hi JohnOnly Administrator roles have access to wpDataTables in back-end, and only in back-end you can create new or edit existing tables. The plugin is not intended to work for "Editor" role, if that& ... James Schwartz Browse Tables page is dimmedClosed   wpDataTables   Updated March 18, 2021 at 9:38am   3 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.I'm glad to hear you managed to solve the issue but please don't hesitate to contact us if there is anything else we can assist you with.Have a wonde ... Sebastian Gendry From wpDataTable, to modal, to post/pageClosed   Master-Detail Tables for wpDataTables   Updated March 18, 2021 at 8:00am   8 Most recent comment from Aleksandar Vuković:Hi again Sebastian.2. The approach would be this:In the first table, you enable Master-Detail, so it opens in a new page. On that page, you add the SQL query based table, which also has Master-Detail ... Romuled CustomizationClosed   Amelia   Updated March 17, 2021 at 11:15pm   2 Most recent comment from [deleted]:Hi, Romuled!Thank you for choosing Amelia.Please open the Amelia -> Customization page, click on "Reset" and then on "Save". That should resolve the issue.Best Regards.  Alexandre 2 Google Calendars for one userClosed   Amelia   Updated March 17, 2021 at 9:57pm   4 Most recent comment from [deleted]:Hi, Alexandre!I'm glad I could help.1. I just saw that suggested feature already so I voted for it. - That's great, thank you for your time.2. For the 2nd option I'm not sure to underst ...