As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mike Custom Radio Fields > HTMLCode for a LinkClosed   Amelia   Updated March 30, 2021 at 10:19pm   2 Most recent comment from [deleted]:Hi, Mike!Thank you for choosing Amelia.I'm not sure I understood the question, but if you mean adding an URL to Text and Conditions, then  you need to add the "Text Content" custom field, like ... John Hudson Multiple bookings at the same location at the same hourly time slotClosed Pre-purchase questions for Amelia   Updated March 30, 2021 at 9:23pm   2 Most recent comment from [deleted]:Hi, John!Thank you for your inquiry.In Amelia, you can set Maximum Capacity to any Event or Service. So yes, our plugin does have such a feature.However, please note that there are no tickets, and als ... Muhammad Saqlain Can amelia booking plugin do thisClosed Pre-purchase questions for Amelia   Updated March 30, 2021 at 9:19pm   2 Most recent comment from [deleted]:Hi, Muhammad!Thank you for your inquiry.1. deposits - Unfortunately, not at the moment. This feature will be implemented in one of the coming updates.2. rent multiple products at 1 time. - It is not p ... Miroslav Bielak Can I setup end time of meeting?Closed Pre-purchase questions for Amelia   Updated March 30, 2021 at 9:10pm   2 Most recent comment from [deleted]:Hi, Miroslav!Sorry for the delayed response.And thank you for your inquiry.I'm afraid, Amelia has no features for room or equipment booking. Our plugin was created for Appointments and Events boo ... Philip Wildenauer Date in Calender ist not clickable/selectableClosed Pre-purchase questions for Amelia   Updated March 30, 2021 at 8:41pm   2 Most recent comment from [deleted]:Hi, Philip!Sorry for the delayed response.And thank you for your inquiry.1. Basically, Amelia was created as a plugin for booking Appointments. Therefore, there are no built-in features for rental bus ... Hilda Steyn Google IntegrationClosed   Amelia   Updated March 30, 2021 at 3:57pm   10 Most recent comment from [deleted]:Hi, Hilda!Sorry for the delayed response, we don't work on weekends.If the App isn't published, the integration simply won't work. Please let us know if the issue was resolved. Best R ... Justin Michael Biggers Event Calendar ShortcodeClosed   Amelia   Updated March 30, 2021 at 3:01pm   2 Most recent comment from [deleted]:Hi Justin,thank you for reaching out!Here is the shortcode for the Event Calendar View:[ameliaevents type=calendar]Thank you for the feedback as well, Justin; I will forward the suggestion of having t ... Adela Hide employees on booking formClosed   Amelia   Updated March 30, 2021 at 2:55pm   9 Most recent comment from Aleksandar Vuković:Hi again AlejandroUnfortunately, the logic is still assigning the employees randomly. There's no way for Amelia to know which employee is busier.It requires additional code to be added to the plu ... Tania Hiatt Google calendarClosed   Amelia   Updated March 30, 2021 at 2:32pm   2 Most recent comment from [deleted]:Hi Tania,thank you for reaching out to us!In order for Amelia slots to be unavailable when your provider makes an event in Calendar, you need to have Amelia pull Busy slots from the calendar.This opti ... Andrew van Tienoven (small?) feature requestClosed   Amelia   Updated March 30, 2021 at 2:25pm   5 Most recent comment from Andrew van Tienoven:Thanks! Sorry I had not seen that page yet.Will certainly keep it in mind for the next time(s). Katie Huge difficulties accessing the customer panelClosed   Amelia   Updated March 30, 2021 at 2:11pm   4 Most recent comment from Aleksandar Vuković:Hi again KatieI'm sorry if there's been a misunderstanding, but we couldn't have advised you to use membership plugins to integrate with Amelia, since there are no integrations with mem ... Justin Michael Biggers Feature requestsClosed   Amelia   Updated March 30, 2021 at 2:11pm   2 Most recent comment from [deleted]:Hi Justin,thank you for reaching out to us!Unfortunately, due to the main function of Amelia being the booking feature, this is not possible within it's functions.You could make an event and book ... Tania Hiatt Basic vs ProClosed   Amelia   Updated March 30, 2021 at 2:07pm   10 Most recent comment from Aleksandar Vuković:Good news, TaniaThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Andre Missing Customer fieldClosed   Amelia   Updated March 30, 2021 at 2:07pm   15 Most recent comment from Aleksandar Vuković:You're welcome, AndreIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Katie attachmentsClosed   Amelia   Updated March 30, 2021 at 1:38pm   4 Most recent comment from [deleted]:Hi Katie,I'd like to explain in a bit more detail:The attachment that can be sent to employee, is the one that customer can upload to the booking form if you add Custom Field Attachment (if your ...