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  Public Ticket #2737029
Front end displaying all table columns even when some are hidden
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  • James started the conversation

    My tables stopped showing. Had to upgrade to premium. However, when i did, the tables won't display in front end as desired. All table columns are showing even as some are hidden. Kindly treat as an emergency please.

    URL: https://www.nafdac.gov.ng/drugs/application-for-clinical-trials/

  • James replied

    Again, If i make a change and save, it keeps processing forever.

  • [deleted] replied

    Hi James

    Thank you for reaching out to us.

    wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in front-end. If your front-end table looks and behaves differently than in back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin. 

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.