Public Tickets
Sanchayita
PluginClosed
Amelia
Updated June 24, 2020 at 8:33am
4
Most recent comment from Aleksandar Vuković:Hi again SanchayitaAll employees already have a limited view in back-end, but if you want them to stop seeing others appointments, you need to download the User Role Editor plugin, with which you can ...
Jörg
ZapierClosed
Pre-purchase questions for Amelia
Updated June 24, 2020 at 8:23am
2
Most recent comment from [deleted]:Hi Jörg,Thank you for your interest in our plugin.We have WebHooks in our plugin that are added for connecting our plugin to the Zapier, more about it you can read here. Data from our plugin through ...
Stephen Hall
Unable to create a connection with a remote databaseClosed
wpDataTables
Updated June 24, 2020 at 8:05am
2
Most recent comment from Aleksandar Vuković:Hello StephenI see this is a duplicate ticket, so it will be closed.
Marie-Hélène Archambault
PopupClosed
Amelia
Updated June 24, 2020 at 8:04am
2
Most recent comment from [deleted]:Hello Marie, It is probably some CSS conflict, unfortunately.Could you please try adding this CSS:
.el-select-dropdown, .el-popper {
z-index: 9999 !important}
.am-modal {
z-index: 9999 !important}
...
Linda Rawson
Question about CalendarClosed
Pre-purchase questions for Amelia
Updated June 24, 2020 at 7:23am
2
Most recent comment from [deleted]:Hi Linda,Thanks for your interest!If you have just one employee, the employee dropdown will not be shown by default.You can pre select service that you want to show when building a short-code, this w ...
Madhav Anand
URGENT - How to set default ?Closed
Amelia
Updated June 24, 2020 at 6:36am
5
Most recent comment from Aleksandar Vuković:Hello Madhav, hello LukeIf you have only one employee, one service and one location, you will never have the selection displayed to your customers, simply because there is no choice.When you have onl ...
Kaylie
removing availabilityClosed
Pre-purchase questions for Amelia
Updated June 23, 2020 at 6:55pm
2
Most recent comment from [deleted]:Hi Kaylie,Thanks so much for your interest.Sure, you can book a slot for your customer from the back-end, this way you will make sure that ono over bookings could happen.You just go to the Appointmen ...
Kayla Boddy
zoom linkClosed
Amelia
Updated June 23, 2020 at 5:12pm
4
Most recent comment from [deleted]:You are welcome, Kayla. Glad to see that the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Tomoe
How can I change the duration?Closed
Amelia
Updated June 23, 2020 at 4:52pm
5
Most recent comment from [deleted]:You are welcome, Tomoe. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Dominique
Amelia intergration with ElementorClosed
Amelia
Updated June 23, 2020 at 4:47pm
4
Most recent comment from [deleted]:You are welcome, Dominique. Regarding first point, I am not sure what exactly do you need, but Amelia uses admin-ajax calls for taking data from the server and showing them on the front-end. This is ...
Midhun Mohan
Needs a refundClosed
Amelia
Updated June 24, 2020 at 11:43am
9
Most recent comment from [deleted]:Hello Midhun Mohan,Please check you email address [email protected], Paddle responded to the email I sent regarding your refund request and they sent the refund information, so please check th ...
Noelle Leahy
Stripe payment descriptionsClosed
Amelia
Updated June 23, 2020 at 3:23pm
2
Most recent comment from [deleted]:Hello Noelle,
We added this as a possibility in one of the latest updates of Amelia, but you need to enable this in your database. Please access your database, find and open the wp_options table ...
Monweb
notificationsClosed
Pre-purchase questions for Amelia
Updated June 23, 2020 at 2:43pm
2
Most recent comment from [deleted]:Hi Fabienne,Thank you for your interest in our plugin.At the moment we only have 1 day before reminder that can only be sent one day before the appointment. We certainly plan to work on option to set ...
Amit Gupta
SMS Recharge not working/stuckClosed
Amelia
Updated June 23, 2020 at 2:01pm
4
Most recent comment from [deleted]:Hello Amit, You are welcome. Glad to see that! Unfortunately, it isn't possible to use other SMS providers in Amelia. If you have any other questions or concerns feel free to open a new ticke ...
Sanchayita
No response from Amelia supportClosed
Amelia
Updated June 23, 2020 at 1:57pm
4
Most recent comment from [deleted]:You are welcome! Our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET, Central European Time. If you have any other questions or concerns feel free to open a new ticket and we will gladl ...