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Public Tickets

Marlon Rebello Viana Column error with Integer numbersClosed   wpDataTables   Updated June 25, 2020 at 1:34pm   2 Most recent comment from Aleksandar Vuković:Hello Marlon.Thank you for your purchase.The import will not work with numbers this big because the int in MySQL is 4 bytes long so the maximum values are -2.147.483.648 and 2.147.483.647. If you ha ... Tony Davis Uploading large fileClosed   wpDataTables   Updated June 25, 2020 at 11:38am   2 Most recent comment from Aleksandar Vuković:Hello TonyI don't believe your hosting provider will allow you to increase the details in your php.ini file so you would be able to upload a file with 400.000 linesMy advice would be to save that ... Bolayei customers are not able to input their personal details when bookingClosed   Amelia   Updated June 25, 2020 at 11:32am   4 Most recent comment from Aleksandar Vuković:Hello BolayeiIf your PHP version is good, then your plugins folder doesn't have necessary permissions, so Amelia's CSS folder cannot be created.sudo chmod -R 777 /var/www/html/WEBSITEsFOLDER ... Kevin Tracy Empty calendar day shows as fullClosed   Amelia   Updated June 25, 2020 at 11:23am   4 Most recent comment from Aleksandar Vuković:Hi again KevinI don't know how you got it to display like that, honestly.When there is a customer in the appointment, and you cancel the appointment, the customer is cancelled as well. Then when ... Aidan Hayes User REgistrationsClosed   Amelia   Updated June 25, 2020 at 10:51am   9 Most recent comment from [deleted]:Hello Kodi, They can but only if they book an appointment while logged in to WordPress, so if a WP user books an appointment in Amelia while logged in to WP, that WP user will be connected to the Am ... Andy Employees not showing up in servicesClosed   Amelia   Updated June 25, 2020 at 10:20am   15 Most recent comment from Aleksandar Vuković:Hello AndyThanks for letting me know, I'm glad to hear that resolved the issue.You can create a new Service "4th of July Service" (for example), create a special day for your employee, so he wor ... Hafa10 Export Amelia DataClosed   Amelia   Updated June 25, 2020 at 10:18am   8 Most recent comment from Hafa10:Thanks! Stefan Szo Taking deposits for Amelia sales via woocommerceClosed   Amelia   Updated June 25, 2020 at 10:11am   2 Most recent comment from [deleted]:Hello Stefan Szo, Thank you for your purchase. I will add your vote to that feature request. Unfortunately, we can't say if other WooCommerce plugins will work with the Amelia WooCommerce int ... Tomoe The page which is written short-cord of amelia, isn't loadedClosed   Amelia   Updated June 25, 2020 at 8:48am   6 Most recent comment from Aleksandar Vuković:You're welcome TomoeAnd thanks for your support.I believe I speak for all of us, that we'd all love to visit Japan too someday!Best regards! Jonathan Total guest countClosed   Amelia   Updated June 25, 2020 at 8:29am   2 Most recent comment from [deleted]:Hello Jonathan,  I've just replied to the other ticket where you asked this question, but I see you mentioned here the export option, so there is a way to export appointments in a CSV in Amelia ... Holger Lange DomainsClosed   Amelia   Updated June 25, 2020 at 8:15am   2 Most recent comment from [deleted]:Hello Holger Lange, Thank you for your purchase. You can Manage your domains in our store. So, you can delete the domain where you activated Amelia there, and then activate it on a new domain in Am ... Leonard Zakoor Hiding employee tabsClosed   Amelia   Updated June 25, 2020 at 7:50am   2 Most recent comment from [deleted]:Hello Leonard, There isn't a possibility of hiding the details tab for employees only in the back-end of Amelia, unfortunately. And the services tab will be hidden if you disable the option Co ... Ekta Pannalal Payment for AmeliaClosed   Amelia   Updated June 25, 2020 at 7:45am   2 Most recent comment from [deleted]:Hello Ekta Pannalal, Thank you for your purchase. We are glad your are happy with Amelia We don't save your billing information, that is done by our sales provider, Paddle, but you will find ... Marisa Schulz DuplicateClosed   Amelia   Updated June 25, 2020 at 7:41am   13 Most recent comment from Aleksandar Vuković:You're welcome, MarisaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jrm57 ClientClosed   Amelia   Updated June 25, 2020 at 7:41am   2 Most recent comment from Aleksandar Vuković:Hello JeremyUnfortunately, no. If they used one email address, the first user that was registered in wp_amelia_users was saved with that email address, and there's no way to add another user with ...