Public Tickets
Tjwan Oei
Notifications when event details are changetClosed
Amelia
Updated November 18, 2024 at 12:00pm
2
Most recent comment from Stefan Petrov:Hi Tjwan,
Thanks for reaching out to us. There is also this option in the Event settings
Make sure that one is unchecked as well.
Karen Parish
Integration with MailchimpClosed
Amelia
Updated November 18, 2024 at 11:55am
2
Most recent comment from Stefan Petrov:Hello Karen,
Thanks for reaching out to us. Currently, Amelia doesn't have integration with Mailchimp, and it;s only possible to integrate it using Zappier. You can check out this link for more i ...
Jamie Stone
package bookings not workingClosed
Amelia
Updated November 18, 2024 at 11:49am
24
Most recent comment from Stefan Petrov:Hi Jamie,
Thanks for the feedback.
Glad to see that it's working properly now.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Armand
Coupons not showing for unregistered usersClosed
Amelia
Updated November 18, 2024 at 11:48am
2
Most recent comment from Stefan Petrov:Hello Armand,
Thanks for reaching out to us. It looks like this is a conflict with other plugins. Please try disabling them temporarily (leaving Amelia enabled) and test it again. By default, coupons ...
Piotr Jankowski
change of address in notificationsClosed
Amelia
Updated November 18, 2024 at 11:29am
6
Most recent comment from Uroš Jovanović:Hello Piotr,
It sounds like you are clarifying your understanding of package options. To confirm:
Yes, with a higher package, you will gain additional features and support that can help you resolve yo ...
Ahmad Maraaba
Arabic UIClosed
Amelia
Updated November 18, 2024 at 11:09am
4
Most recent comment from Uroš Jovanović:Hello Ahmad,
To move the close button in the Amelia booking form to the left side instead of the right, you can use some custom CSS. Here’s what you can add to your site’s CSS:
body .el-overlay . ...
Polly Bowman
Email NotificationsClosed
Amelia
Updated November 18, 2024 at 10:20am
4
Most recent comment from Stefan Petrov:Hi Polly,
Thanks for the access. Here is the issue that I see when I run a test email.
This indicates that the issue is either related to the wrong SMTP configuration or there is an issue with the h ...
LE THI BE HA
CouponClosed
Amelia
Updated November 18, 2024 at 9:33am
4
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or i ...
Barad Dediashwili
Cancel sending password reset when Amelia Customer user createdClosed
Amelia
Updated November 18, 2024 at 8:37am
4
Most recent comment from Stefan Petrov:Hello Barad,
You are referring to the default WordPress email that is sent to every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with ...
Vrushabh Infozzle
User photo is not appearing in employee panelClosed
Amelia
Updated November 18, 2024 at 8:35am
4
Most recent comment from Marko Davidović:Hello again,
Unfortunately, currently this feature is not available in Amelia. Thoiise formats are not supported at this time so what you want is not possible at this time Im afriad.
In light of this, ...
julio estrella
campo personalizado y reservas en mismo horarioClosed
Amelia
Updated November 18, 2024 at 8:20am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3763792/
My colleag ...
Siyeong
Tax set upClosed
Amelia
Updated November 18, 2024 at 8:19am
2
Most recent comment from Stefan Petrov:Hi Siyeong,
I hope you are doing well. When configuring Tax, please note that you have two options "exclude" and "include" taxes in Payment settings. If configured to exclude, taxes will be calculated ...
benjamin
notification for recurring appointmentsClosed
Amelia
Updated November 18, 2024 at 8:00am
2
Most recent comment from Stefan Petrov:Hi benjamin,
You might notice two options in the notification templates (text and HTML). To switch to HTML mode, add the "break" element.
Laurine Deruytere
plugin breaks the WordPress admin interfaceClosed
Pre-purchase questions for Amelia
Updated November 18, 2024 at 7:53am
2
Most recent comment from Stefan Petrov:Hi Laurine,
Thanks for reaching out to us.
First of all, just want to make sure, are you using Lite version of Amelia or full version?
PO YAO HUANG
request for account setting and appointment settingClosed
Amelia
Updated November 18, 2024 at 7:16am
4
Most recent comment from Marko Davidović:Helo again,
When you have several questions or issues please open a new separate ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in ...