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Public Tickets

Herbert Amelia will not show up on the mobile deviceClosed   Amelia   Updated August 19, 2024 at 7:46am   6 Most recent comment from Stefan Petrov:Hi Herbert,The solution would be to exclude Amelia from caching. There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disab ... Sarah CouponClosed   Amelia   Updated August 19, 2024 at 7:37am   3 Most recent comment from Stefan Petrov:Hi Sarah,Thanks for reaching out to us, I'm glad to see that you were able to find the solution. The package feature is great for this use case, where you can offer multiple services in one packa ... Anuj Kumar How to stop or disable this login emailClosed   Amelia   Updated August 19, 2024 at 7:23am   2 Most recent comment from Stefan Petrov:Hi Anuj,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3706910/ For future reference, please don't open mult ... Leon Email already exists with different name. Please check your name.Closed   Amelia   Updated August 19, 2024 at 7:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Just turn off this option in role settingsThat is it.Should you have any further inquiries, we kindly request that you open separate tickets for each ques ... Diana Ponce Mobile versionClosed   Amelia   Updated August 19, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please check if you can see the booking form on page when you are logged in? This is not issue with mobile view since there is no difference between deskt ... Jeroen Automatic sending invoicesClosed   Amelia   Updated August 19, 2024 at 5:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. 1. You can create extras for services 2. Unfortunately, you can not set the maximum that a customer can book. There are no restrictions in that regard I ... Jiravut Customize Form FiledsClosed   Amelia   Updated August 19, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello again, When you create custom fields you can choose for which service these fields need to appear like this Should you have any further inquiries, we kindly request that you open separate ticket ... Anne-sophie Booking several people in the same slotClosed   Amelia   Updated August 19, 2024 at 5:18am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is  ... Cameron restrict location for cleaning service when bookingClosed   Amelia   Updated August 19, 2024 at 5:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. There is no option that will stop customer to book for any reason in Amelia. So what yo ... Pierre Over lapping reservation, and visual report of all reservationsClosed Pre-purchase questions for Amelia   Updated August 19, 2024 at 5:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia is built so that it prevents double booking so you do not have to worry about overlapping. If you are busy in service A from 08 to 09 then you are ... Sarah HoursClosed   Amelia   Updated August 19, 2024 at 5:16am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we wi ... Martin Booking notification to emailClosed   Amelia   Updated August 19, 2024 at 5:15am   4 Most recent comment from Marko Davidović:Hello again, Glad to hear that one issue is resolved. As for this issue, we are not sure what the issue is. Can you please explain to us in little more details what the issue is now? Looking forward t ... James Point of saleClosed   Amelia   Updated August 17, 2024 at 8:58am   2 Most recent comment from Uroš Jovanović:Hello James,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Giam Issues with WooCommerce integration / Amelia Booking Status UpdatesClosed   Amelia   Updated August 17, 2024 at 8:57am   2 Most recent comment from Uroš Jovanović:Hello Giam,I can see this ticket related to this issue.I will respond to it as soon as possible.Thank you for your patience. christian Man nilsson Columns acting different in sandbox and "lite" versionClosed Pre-purchase questions for wpDataTables   Updated August 16, 2024 at 2:57pm   2 Most recent comment from Miloš Jovanović:Hi christian,This is a discrepancy in the Number Format which you have set on your Lite version and on our Sandbox Site.If you wish to get the same format to show on our Sandbox, you can just go in th ...