As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Dane More that 1 booking per time slotClosed   Amelia   Updated November 28, 2024 at 10:51am   8 Most recent comment from Marko Davidović:Hello again, Thank you for your feedback. Could you please confirm whether you’ve applied the settings we suggested? If so, kindly share screenshots of your current setup so we can review them. The ... Audrey Mertens Events cards instead of listClosed   Amelia   Updated November 28, 2024 at 10:16am   2 Most recent comment from Stefan Petrov:Hi Audrey, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. Currently, only these two booking forms are available when it comes to ... Hajo Smit Whatsapp integrationClosed   Amelia   Updated November 28, 2024 at 9:53am   10 Most recent comment from Stefan Petrov:Thanks, Hajo. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Arturo Bruno Custom Field CreationClosed   Amelia   Updated November 28, 2024 at 9:52am   3 Most recent comment from Stefan Petrov:Hello Arturo, Thanks for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Gabriel Purchase service without specific date & timeClosed   Amelia   Updated November 28, 2024 at 9:37am   2 Most recent comment from Stefan Petrov:Hi Gabriel, Thanks for reaching out to us. Unfortunatelly, currently, this is not possible to configure, since each booking needs to have an employee and date/time selected. Please feel free to search ... Eduard Events disappeared fron Backend CalendarClosed   Amelia   Updated November 28, 2024 at 9:35am   6 Most recent comment from Stefan Petrov:Hi Eduard, No problem, you are welcome. Thanks for the feedback. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Katja Gersdorf Status von TerminenClosed   Amelia   Updated November 28, 2024 at 9:15am   6 Most recent comment from Stefan Petrov:Hi Katja, Thanks for the feedback. Glad to see that you've found the solution.  If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day!   Himanshu How to display the booking calendar of services in frontendClosed   Amelia   Updated November 28, 2024 at 8:47am   3 Most recent comment from Stefan Petrov:Hi Himanshu, I hope you are doing well. When it comes to appointment booking forms, you can only use step-by-step, catalog or search booking forms (rarely used). All these booking forms will first sho ... Esmeralda Edit the CalendarClosed   Amelia   Updated November 28, 2024 at 8:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you want to change the date and time you need to edit that appointment  Should you have any further inquiries, we kindly request that you open separ ... Hajo Smit Service durationClosed   Amelia   Updated November 28, 2024 at 8:18am   7 Most recent comment from Marko Davidović:Hello again, Will do. We wish you all the best and hope you have a wonderful day ahead.  Mauro Tagliabue Event locationClosed   Amelia   Updated November 28, 2024 at 8:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Events do not work like that and they can not be connected you can create 100 event on ... Hajo Smit Employee/Location/ServicesClosed   Amelia   Updated November 28, 2024 at 7:57am   11 Most recent comment from Marko Davidović:Hello again, We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all ... Hajo Smit Mobile Front-endClosed   Amelia   Updated November 28, 2024 at 6:47am   8 Most recent comment from Marko Davidović:Hello again, Will do. We wish you all the best and hope you have a wonderful day ahead.  Hajo Smit Multiple employees on one bookingClosed   Amelia   Updated November 27, 2024 at 7:59pm   7 Most recent comment from Hajo Smit:You can close this thread since I made a new "wrap up ticket" Luis Caldas Step-by-Step Booking FormClosed   Amelia   Updated November 27, 2024 at 2:30pm   4 Most recent comment from Uroš Jovanović:Hello Luis, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ...