As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Louis Wrong date language in notification emailClosed   Amelia   Updated February 24, 2025 at 11:15pm   6 Most recent comment from Alanis Michiels:x Samuel SARTRE Service booking without selecting a dateClosed   Amelia   Updated December 2, 2024 at 10:30am   2 Most recent comment from Stefan Petrov:Hello Samuel, Thanks for reaching out to us. Unfortunatelly, this is not possible to configure, since each booking needs a date, employee and payment. Without these parameters, Amelia will not be able ... julio estrella error panel usuarioClosed   Amelia   Updated December 2, 2024 at 10:26am   2 Most recent comment from Stefan Petrov:Hola Julio,   Este problema suele estar relacionado con la caché o las cookies del navegador, y generalmente no está relacionado con estos parámetros. Por favor, pide a los clientes que borren su ... Marco Stripe ConnectClosed   Amelia   Updated December 2, 2024 at 9:44am   2 Most recent comment from Uroš Jovanović:Hello, To set up Stripe Connect in Amelia so that payments for services, events, and packages are deposited into separate Stripe accounts based on the employee handling the booking, follow these steps ... Samuel de la Cruz Comment programmer un prix spécifique pour deux emplacements différents ?Closed   Amelia   Updated December 2, 2024 at 9:20am   2 Most recent comment from Stefan Petrov:Bonjour Samuel,   Merci de nous avoir contactés. Les prix peuvent être ajustés en fonction du service et de l'employé. Si vous n’ajustez pas les prix pour un employé spécifique, le tarif ... Joshua Monthly membership setupClosed   Amelia   Updated December 2, 2024 at 8:38am   2 Most recent comment from Stefan Petrov:Hi Joshua, Thanks for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Amelia doesn't yet have a membership feature, but it will be developed as a part of the ... Wai Yee bookingsCount not increasingClosed   Amelia   Updated December 2, 2024 at 8:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This value does not change for booked appointments as you think it does. This is the value that looks if a specific number of appointments is set in the ... Heiko Too many "br" in WoocommerceClosed   Amelia   Updated December 2, 2024 at 8:21am   2 Most recent comment from Stefan Petrov:Hi Heiko, Thanks for reaching out to us. This probably occurred because of the change between the text / HTML mode in WooCoomerce MetaData and Description. It's not recommended to change between ... Harim client didn't pay, but show up in the appointmentClosed   Amelia   Updated January 26, 2025 at 3:00pm   16 Most recent comment from Adam Antoszczak:Good job Harim with nailing the problem with #. Problem still exists in WP Amelia. When you set an anchor button scrolling down to Amelia form (by setting # anchor) Amelia passes that anchor through S ... Jarek PACKAGE rulesClosed   Amelia   Updated December 2, 2024 at 8:14am   2 Most recent comment from Stefan Petrov:Hi Jarek, Unfortunatelly, at this moment, only these two statuses can be applied. You can still create rules as for the standard services, but appointments have more booking statuses than packages. Cu ... Srinivasan J Customer and Employee Panel not accessibleClosed   Amelia   Updated December 2, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to dif ... Mauricio general informationClosed   Amelia   Updated December 2, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently we do not have such representatives. We provide support and advice via this ticket platform so you can ask us anything that you ... Leonardo Woocommerce - Cancelamento de vendaClosed   Amelia   Updated December 2, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You need to cancel them manually at this time. So what you want is not possible at the ... Steve Walker Feature Request - Bricks Builder IntegrationClosed   Amelia   Updated December 2, 2024 at 6:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can forward this suggestion internally and we encourage you to kindly consider submitting this valuable suggestion as a feature request through the fo ... Rivka van Egmond days of on weekly repeatClosed   Amelia   Updated December 2, 2024 at 6:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can only set them to repeat yearly. So what you want is not possible to achieve at ...