As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Fabian shopping cartClosed   Amelia   Updated November 29, 2024 at 2:25pm   4 Most recent comment from Stefan Petrov:Hi Fabian, You are welcome. We will look forward to adding this option for events and packages in future updates. So far, there is no ETA on this, but you can follow the changelog to keep up with the ... Petr wpDataTables and TablePress ConflictClosed   wpDataTables   Updated March 1, 2025 at 5:52am   3 Most recent comment from Petr:Hello Miloš, Is there any update on how to fix this conflict? It was still not fixed after 3 months! Dassy Block a slotClosed   Amelia   Updated November 29, 2024 at 1:56pm   4 Most recent comment from Uroš Jovanović:Hello Dassy, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Jonathan Taylor WP Posts Builder / ACFClosed   wpDataTables   Updated November 29, 2024 at 1:33pm   6 Most recent comment from Miloš Jovanović:Hi Jonathan, Thank you for the kind words, we are glad to see you are having such a positive view on our development of the Plugin, as it should be. :)We will continue to do our best to add more optio ... Swanlines Studios Issue with Appointment Confirmation Before Payment CompletionClosed   Amelia   Updated November 29, 2024 at 1:15pm   2 Most recent comment from Uroš Jovanović:Hello Swanlines Studios, Thank you for reaching out and providing detailed information about your setup. Here's how you can ensure that appointments remain in "Pending" status until payments are ... Audrey Mertens Add Bank Transfer as a Payment MethodClosed   Amelia   Updated November 29, 2024 at 12:57pm   6 Most recent comment from Uroš Jovanović:Hello Audrey, Thanks for the clarification! Based on your provided selector, here's the updated JavaScript snippet to redirect users upon clicking the "Book Event" button: document.addEventListe ... Rafal Client Activity for EmployeeClosed   Amelia   Updated November 29, 2024 at 12:20pm   4 Most recent comment from Marko Davidović:Hello again, Some features are not avaliable at this time we would love that we have some work around but this is simply not possible at this time.  We wish you all the best and hope you have a wonde ... Audrey Mertens Request for Adding Attendee Details for Event TicketsClosed   Amelia   Updated November 29, 2024 at 12:15pm   4 Most recent comment from Marko Davidović:Hello again, When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separa ... Adrian Negru Amelia Google Play NO APP .. Why ?Closed Pre-purchase questions for Amelia   Updated November 29, 2024 at 12:01pm   6 Most recent comment from Marko Davidović:Hello again, Thank you for your feedback regarding Amelia. We understand the value of accessible appointment management tools and appreciate you taking the time to share your perspective. Amelia is bu ... Francisco Latapiat Mailgun TemplatesClosed   Amelia   Updated November 29, 2024 at 11:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This  falls out of our scope of support but you can try and use amelia_manipulate_email_data filter to prevent Amelia from sending email and handle it ... Kacper Divi, Woocommerce, ZoomClosed Pre-purchase questions for Amelia   Updated November 29, 2024 at 11:32am   2 Most recent comment from Stefan Petrov:Hello Kacper, Unfortunately, The tarter license doesn't offer integration with online Payment methods such as WooCoomerce, you would need to have at least a Standard license. On the pricing page, ... Massimo problem error: Function _load_textdomain_just_in_time wClosed   Amelia   Updated November 29, 2024 at 9:31am   4 Most recent comment from Uroš Jovanović:Hello Max, Thank you for providing the details. Based on your description, it seems like you're encountering warnings or notices in the WordPress Dashboard related to the Amelia plugin. Typically ... Ofek Sitbon Re-order appointment using APIClosed   Amelia   Updated November 29, 2024 at 8:42am   14 Most recent comment from Marko Davidović:Hello again, We are glad to hear that. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the ... Himanshu Get Associated Woocommerce Product of a ServiceClosed   Amelia   Updated November 29, 2024 at 12:49pm   5 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that you maybe can use amelia_checkout_data filter, something like this: function example($data, $container, $wc_key) ... Jarek Location in AmeliaClosed   Amelia   Updated November 29, 2024 at 8:38am   8 Most recent comment from Uroš Jovanović:Hello, Thank you for your detailed explanation! To achieve a setup where the same advisor provides both in-person and online services during the same hours without creating duplicates, here’s the be ...