Public Tickets
Jonas Höglund
Moving the BOOK Now buttonClosed
Amelia
Updated November 21, 2024 at 10:51am
7
Most recent comment from Uroš Jovanović:Hello Jonas,
Thank you for sharing your feedback, Jonas. We will pass this request to our developers to note and consider as part of future improvements. The idea of a simplified form, especially for ...
Gila Dávid
Employees blocked locationsClosed
Amelia
Updated November 21, 2024 at 10:31am
8
Most recent comment from Marko Davidović:Hello again,
We do not know which user you are using but there is some conflict of roles most likely. If this user is admion it should have only admin role not admin and employee or customer and this ...
Jonnathan Suarez
lista de clientesClosed
Amelia
Updated November 21, 2024 at 10:27am
2
Most recent comment from Stefan Petrov:Hola Jonnathan,
Gracias por contactarnos. Sí, hay una opción para importar o exportar la lista de clientes en Amelia. Una vez que estés en la sección de Clientes, en la esquina superior derecha ...
Khizer
Inquiry About Amelia WooCommerce Bookings System PluginClosed
Pre-purchase questions for Amelia
Updated November 21, 2024 at 10:25am
2
Most recent comment from Stefan Petrov:Hi Khizer,
Thanks for reaching out to us. Please, allow me to explain how this works. First of all, WooCoomerce is an additional plugin that Amelia has integration with, it's not integrated in Am ...
Kidd Pantana-Gunther
Success Custom field has been added but nothing happensClosed
Amelia
Updated November 21, 2024 at 10:24am
4
Most recent comment from Uroš Jovanović:Hello,
Thank you for the update and for sharing your workaround! That’s a clever approach to resolving the conflict with the My Listing theme by 27collective while still using the custom fields. It� ...
Diana Vlastuin
Select multiple datesClosed
Amelia
Updated November 21, 2024 at 9:30am
4
Most recent comment from Uroš Jovanović:Hello Diana,
That is fine, I am looking forward to your reply.
Local for you Admin
How to remove locationClosed
Amelia
Updated November 21, 2024 at 8:27am
2
Most recent comment from Stefan Petrov:Hello,
Thanks for reaching out to us. I guess this could be a conflict with the other plugins. May I ask for the WP admin credentials?
We do not interfere with any data or anything else except for t ...
Terry Gooding
Can Amelia do what I need?Closed
Pre-purchase questions for Amelia
Updated November 21, 2024 at 7:53am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. I would like to say that it can fit perfectly to your needs but not sure since you need to count children in capacity ...
Alex
Services on specific days of the week at specific time/sClosed
Amelia
Updated November 21, 2024 at 7:48am
2
Most recent comment from Stefan Petrov:Hi Alex,
As you reported on your other ticket, I believe you already found the solution for this use case. All these schedules can be configured in employee work hours configuration. You can find the ...
muzzer
Email Stuck in FormClosed
Amelia
Updated November 21, 2024 at 7:21am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This is because you are testing when you are logged in WP and you should not do that anyway since you can create conflict of roles. Please test this from ...
Audrey Mertens
Show first the service dropdown and then the employe dropdownClosed
Amelia
Updated November 21, 2024 at 7:09am
7
Most recent comment from Marko Davidović:
Hello again,
Yes, it is kind of resolved but this seems like a slightly more difficult case of residual cache and it is not enough to clean it only through the plugin, but it is necessary to contac ...
Jarek
LocationClosed
Amelia
Updated November 21, 2024 at 6:51am
17
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ...
Nikita
Ongoing Booking BugsClosed
Amelia
Updated November 21, 2024 at 6:24am
29
Most recent comment from Uroš Jovanović:Hello Nikita,
We do not have a temporary solution for this issue, as it requires a full fix to address it properly. Thank you for your understanding and patience while we work on resolving it.
Elizabeth Pont
Duplicate PaymentClosed
Amelia
Updated November 20, 2024 at 6:23pm
2
Most recent comment from Uroš Jovanović:Hello Elizabeth,
Thank you for your message. I have checked your account and I can only find one transaction for an Amelia Standard plan under your account, dated 7th November 2024.
Could you please c ...
julio estrella
group appoitment bookingsClosed
Amelia
Updated November 20, 2024 at 5:31pm
2
Most recent comment from Uroš Jovanović:Hola,
Para habilitar las reservas de citas para grupos en Amelia, necesitas hacer lo siguiente:
Establecer la capacidad máxima de la cita en más de 1 en la configuración del servicio.
Habilitar la ...