As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Andri SetupClosed   Amelia   Updated December 9, 2024 at 10:23am   2 Most recent comment from Uroš Jovanović:Hello Andri, Thank you for reaching out. The setup you're asking for is possible with Amelia: Recurring Appointment: You can set your classes to recur weekly on the same day and time. Students w ... Wai Yee How to book appointments for customers using their package in the back end.Closed   Amelia   Updated December 9, 2024 at 10:17am   2 Most recent comment from Uroš Jovanović:  Hello Wai Yee, Thank you for your message. At the moment, the only available option for managing package bookings is through the method you've described—searching for the package, l ... Ricardo Problems with WooCommerce.Closed   Amelia   Updated December 9, 2024 at 10:12am   20 Most recent comment from Uroš Jovanović:Hello Ricardo, Glad to hear that the issue has been resolved. I will have this ticket closed now. Henry Ramsey Google Calendar SyncingClosed   Amelia   Updated December 9, 2024 at 9:56am   2 Most recent comment from Stefan Petrov:Hi Henry, Thanks for reaching out to us. You can change the EventTitle and Description for this purpose. This is located in Google Calendar integration settings.  You can add the placeholder here th ... Brandon Teschke Catalogue BookingClosed   Amelia   Updated December 9, 2024 at 9:50am   2 Most recent comment from Stefan Petrov:Hi Brandon, Unfortunately no, the Catalog Booking form will always show the "cards" first, there is no option to change this currently. We encourage you to explore our feature  Suggestion page to che ... Hubert CAMPAN Multiple appointments before checkoutClosed   Amelia   Updated December 9, 2024 at 9:11am   38 Most recent comment from Aleksandar Vuković:You're welcome, Layla, glad I could help. Amelia is currently being redesigned so, hopefully, the new admin dashboard will be a lot more intuitive. We won't be making any changes to the exis ... Thomas Marshall Notifications in AmeliaClosed   Amelia   Updated December 9, 2024 at 8:24am   4 Most recent comment from Stefan Petrov:No problem, Thomas. Please, keep me posted.  Richard Sherman upgraded event ticket, cant see how much she still owes.Closed   Amelia   Updated December 9, 2024 at 8:21am   4 Most recent comment from Stefan Petrov:Hi Richard, No problem at all. It can be confusing sometimes :) If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Kristijan Lazarev Faster Admin BookingClosed   Amelia   Updated December 10, 2024 at 8:29am   14 Most recent comment from Stefan Petrov:Hi Kristijan,   Thank you for your patience while we investigated this further. We’ve identified this as a bug, and it seems the issue is specific to the iOS environment. We’re actively working o ... Matt Reporting on WordPress User DataClosed   wpDataTables   Updated December 6, 2024 at 5:46pm   1 Most recent comment from Matt:Hi! I'm trying to build a report on data from WordPress Users and Intercom. I was hoping to leverage wpDataTables and Charts in order to create a report / interactive page for our internal team t ... Meghan Kershaw WP Posts Builder filtering by current User as authorClosed Pre-purchase questions for wpDataTables   Updated December 6, 2024 at 4:10pm   1 Most recent comment from Meghan Kershaw:I have a website that collects data via Forminator forms, and then is used to create custom post types. I want to show a table of the custom post types created by the user in their account. Is there ... Adrian Wp Amelia multiple booking and exportClosed   Amelia   Updated December 6, 2024 at 3:28pm   2 Most recent comment from Stefan Petrov:Hi Adrian, Thanks for reaching out to us. The customer can choose if he want to bring the other people with him, but unfortunately, there is no option to enter the names of other people, unless you ad ... TAFF Customize Unable to Set Colors for Some Backgrounds, Buttons, TextClosed   Amelia   Updated December 6, 2024 at 3:23pm   6 Most recent comment from Stefan Petrov:You are welcome, Taff, as always. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! dean change duration to less than 30 minutesClosed   Amelia   Updated December 6, 2024 at 2:55pm   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear all is fine now and do not worry it happens to the best of us. Should you have any further inquiries, we kindly request that you open ... Kaloyan Kostov SMTP Send errorClosed   Amelia   Updated December 6, 2024 at 2:54pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please go to the notifications section inspect the page then try and send test notifications and then if there are any issues you will see the error in t ...