As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

An Janssens Login for orderClosed   Amelia   Updated December 6, 2024 at 11:31am   11 Most recent comment from Stefan Petrov:Hi An, It might be because Amelia is not creating a new user and therefore the email is not sent (only Amelia Customer created)   Izzy McCarthy I want to know more about what you offerClosed Pre-purchase questions for Amelia   Updated December 6, 2024 at 10:26am   2 Most recent comment from Uroš Jovanović:Hello Izzy, Thank you for your detailed inquiry! Amelia can support many of your needs: Flexible Booking Options: Amelia allows single, recurring, and bundled bookings. Class Tracking and Attendance: ... Kyle Miller Events DashboardClosed   Amelia   Updated December 6, 2024 at 10:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. As for locations you can filter the events based on locations but columns can not be ad ... kadem Zoom Link Duplication Issue for Same Service in WPAmeliaClosed   Amelia   Updated December 6, 2024 at 10:15am   5 Most recent comment from Uroš Jovanović:Hello Kadem, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Henry Ramsey SMS Sign Up Not WorkingClosed   Amelia   Updated December 6, 2024 at 10:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ... Christian Sander Discount CodesClosed   Amelia   Updated December 6, 2024 at 10:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, that is how Amelia is designed to work. Coupon is applied to complete price of the appointment so you cannot exclude extras I'm afraid. This is ... Ariadna RedsysClosed   Amelia   Updated December 6, 2024 at 9:26am   4 Most recent comment from Stefan Petrov:Hi Ariadna, Thanks for the feedback. That is some great news! Looking forward to hearing from you regarding other questions or issues.  Have a nice weekend!   krisna purbaya add some productClosed   Amelia   Updated December 6, 2024 at 9:09am   4 Most recent comment from Uroš Jovanović:Hello Krishna, Glad to be able to assist you. Please let me know if you have any other questions. Rafal Wrong e-mail notification if phone is in databaseClosed   Amelia   Updated December 6, 2024 at 9:09am   5 Most recent comment from Uroš Jovanović:Thank you for your understanding, Rafal! If there's anything else I can assist you with, feel free to let me know. Have a great day! Karelle Features questionsClosed Pre-purchase questions for Amelia   Updated December 6, 2024 at 9:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not quite sure what you are asking us related to notifications so we will explain how notifications in Amelia works.  Amelia notifications are tr ... Merritt Farren Event Booking Does Not Show Registrations Booked on Customer Front EndClosed   Amelia   Updated December 6, 2024 at 8:51am   13 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Eduardo texts in notifications' emails change randomlyClosed   Amelia   Updated December 6, 2024 at 8:48am   11 Most recent comment from Marko Davidović:  Hello again, We’re glad to hear that everything is now working fine. As someone who also works in support, you’re likely aware that most ticketing platforms operate in a way that each time a ne ... Martin JARVIS CC other email address in customer notificationClosed   Amelia   Updated December 6, 2024 at 8:43am   4 Most recent comment from Stefan Petrov:No problem, Martin. We are always there to help. Should you have any other questions or issues, feel free to reach out to us on a new ticket and we will kindly provide assistance.    Shaikh Show Document File On Profile PictureClosed   Amelia   Updated December 6, 2024 at 8:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Custom fields can not show in customize section but they will show in live booking process. You can create custom fields and they will be added to a book ... Paolo Define starting hour and end hour to book a serviceClosed   Amelia   Updated December 6, 2024 at 7:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can set default duration of service and then you can set custom duration and customers can choose within a drop down what time duration they want. Yo ...