As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Trevor Sather PHP function for dynamic cell valueClosed   wpDataTables   Updated December 2, 2024 at 10:37pm   2 Most recent comment from Miloš Jovanović:Hi Trevor, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Bert ernie Integration and featuresClosed Pre-purchase questions for Amelia   Updated December 2, 2024 at 7:54pm   2 Most recent comment from Uroš Jovanović:Hello Bert, Thank you for your interest! Here's how Amelia can meet your needs: 1. WooCommerce Checkout Integration While Amelia supports WooCommerce checkout, combining physical products with se ... Margo Bowie Select individual entries / recordsClosed   wpDataTables   Updated December 2, 2024 at 4:18pm   2 Most recent comment from Miloš Jovanović:Hi Margo,I found the original ticket and replied to it now.https://tmsplugins.ticksy.com/ticket/3752981/My sincerest apologies that this ticket went 'under the radar', due to some issues I h ... Henry Ramsey Google Calendar IntegrationClosed   Amelia   Updated December 2, 2024 at 3:35pm   6 Most recent comment from Stefan Petrov:Hi Henry, That's the current workaround becuase the Google app is not yet verified. Please, let us know if you have any other questions or issues or a new ticket and we will provide assistance.  Henry Ramsey employee dashboardClosed   Amelia   Updated December 2, 2024 at 3:31pm   10 Most recent comment from Stefan Petrov:You are welcome, Henry. Thanks for the feedback. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! mathias refundClosed   Amelia   Updated December 2, 2024 at 3:24pm   2 Most recent comment from Uroš Jovanović:Hello Mathias, Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to ... Cédric Flot Impossible to book sessionClosed   Amelia   Updated December 2, 2024 at 2:28pm   18 Most recent comment from Uroš Jovanović:Hello Cédric, Thank you so much for your suggestion! We always appreciate user feedback, as it helps us improve the platform. Regarding the Google Calendar integration, clients should be able to conn ... Christian Samarco Flexible Capacity RulesClosed   Amelia   Updated December 2, 2024 at 2:14pm   4 Most recent comment from Uroš Jovanović:Hello Christian, Thank you for your inquiry! In Amelia, the system works by automatically managing availability based on the employee's set working hours and appointment schedule. If you're ... Johan Leyssens how to automate automatic message triggering for recieved payment statusClosed   Amelia   Updated December 2, 2024 at 2:07pm   6 Most recent comment from Uroš Jovanović:Hello Johan, Thank you for your message! 1. Sending Confirmation Notifications Amelia does not currently support sending manual notifications from within the plugin based on custom markers (e.g., symb ... Mateus Alves Plugin Not loading on my wordpress pageClosed   Amelia   Updated December 2, 2024 at 1:38pm   2 Most recent comment from Uroš Jovanović:Hello Mateus, Thank you for reaching out to us. If this is the case then this can be 1 of 3 issues 1. The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in y ... Sébastien css modificationClosed   Amelia   Updated December 2, 2024 at 1:02pm   12 Most recent comment from Uroš Jovanović:Hello Sébastien, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite v ... Stefan Kuschmann Is your offer good for me?Closed Pre-purchase questions for Amelia   Updated December 2, 2024 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Stefan, Thank you for reaching out! Here’s how Amelia can meet your requirements: Points Cards and Credit System: While Amelia does not have a specific "points card" feature, the Packages opt ... Hajo Smit Why no extra's without duration?Closed   Amelia   Updated December 2, 2024 at 11:01am   7 Most recent comment from Marko Davidović:  Hello again, This platform is for providing tehnciall advice. On this link https://features.wpamelia.com/ you can leave a suggestion we do not implement  suggesiton based on one or 5 votes but bas ... Jorge Padinha QrcodeClosed   Amelia   Updated December 2, 2024 at 11:01am   2 Most recent comment from Stefan Petrov:Hi Jorge, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Nelson Therrien Don't have access to some premium featuresClosed   wpDataTables   Updated December 2, 2024 at 10:49am   4 Most recent comment from Miloš Jovanović:Hi Nelson, Yes, that sounds very strange - if it is the same installation you downloaded from the Store, on the Store it has to be always the latest premium version.I am glad you fixed it, that's ...