Okay

Public Tickets

Christian Tang How to extend the expiration date of a purchased package for customerClosed   Amelia   Updated December 22, 2023 at 9:59am   2 Most recent comment from Stefan Petrov:Hello Christian,Thanks for reaching out to us.Unfortunatelly, currently, this is not possible. From the moment when a customer buys a package, you can't edit the settings or duration for it. You ... Shantanu Baviskar Amelia not sending Arabic-equivalent WhatsApp Message TemplateClosed   Amelia   Updated December 22, 2023 at 9:41am   6 Most recent comment from Uroš Jovanović:Hello Shantanu,As the only notification you have enabled is a scheduled notification, you require the cronjob to be confused properly.But seems like the cron has not been ran for more than two years. ... LAFESTA Request for Access to Previous Versions of Amelia PluginClosed   Amelia   Updated December 22, 2023 at 9:19am   4 Most recent comment from Stefan Petrov:Hello LAFESTA,Great to see that it's working now! If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Jacob S Employees Booking EventsClosed   Amelia   Updated December 22, 2023 at 8:57am   2 Most recent comment from Marko Davidović:Hello again,Employees can not be customers also. They can but they need to have separate mail and separate users as customers so that they are able to log in to the customer panel. Also, they need to ... Thijs Wieringa Bookings in new packageClosed   Amelia   Updated December 22, 2023 at 8:56am   8 Most recent comment from Stefan Petrov:Hello Thijs,Thanks for the feedback. Certainly, that's weird, since we fixed this issue with the recent version. It should be working properly since Amelia 7.3 also contains the fix, of course.I ... carlos dorado Amelia instalacionClosed   Amelia   Updated December 22, 2023 at 8:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Regrettably, at this time, we are unable to offer the service you are seeking. While our support team is readily available to provide guidance on achievin ... Carles Information about 7.3 updateClosed   Amelia   Updated December 22, 2023 at 8:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can see and follow everything in our changelog on this link https://wpamelia.com/changelog/.We wish you all the best. Have a nice holidays.  Patrick Guillaume days off in calendar viewClosed   Amelia   Updated December 22, 2023 at 8:32am   6 Most recent comment from Uroš Jovanović:Hello Patrick,This has not been resolved yet, but I hope that it will be in the near future.I wish you a merry Christmas.Please let me know if you have any other questions. David Different price based on locationClosed   Amelia   Updated December 22, 2023 at 8:30am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us.Since there is no option to set the service price based on location, the best option would be to set the service price based on the employee. The employee is ... Patrick I have to block some usersClosed   Amelia   Updated December 22, 2023 at 8:25am   2 Most recent comment from Stefan Petrov:Hello Patrick,Thanks for reaching out to us.Unfortunatelly, there is no integrated extension or option that can be enabled / disabled in order to allow the customers to book an appointment or not.Any ... Julien Kohnhauser Recommend Cache PluginClosed   Amelia   Updated December 22, 2023 at 8:24am   5 Most recent comment from Uroš Jovanović:Hello Julien,Glad to be able to assist you.Please let me know if you have any other questions. Patrick No-show (Very Important)Closed Pre-purchase questions for Amelia   Updated December 22, 2023 at 8:17am   4 Most recent comment from Stefan Petrov:Hello Patrick,You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Rishon Talkar Unable to add Service selection on Sidebar / stepbystepClosed   Amelia   Updated December 22, 2023 at 8:05am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of more screenshots or a short one minu ... Joe Multiple Therapist BookingsClosed Pre-purchase questions for Amelia   Updated December 22, 2023 at 7:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.At the moment, there is no built-in feature in Amelia that would allow assigning two Employees for the same Appointment. However, it can be fixed with a ... Matthew Johnson Daily Appointment LimitsClosed   Amelia   Updated December 22, 2023 at 7:48am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can find this option in settings - role settings.Kind regards.