As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

krisna purbaya reschedulesClosed   Amelia   Updated December 10, 2024 at 10:53am   4 Most recent comment from Uroš Jovanović:Hello Krisna, Thank you for the update on this. I will have this ticket closed now. krisna purbaya Viewing the package list from the admin sideClosed   Amelia   Updated December 10, 2024 at 10:53am   6 Most recent comment from Uroš Jovanović:Hello Krisna, Thank you for the update on this. I will have this ticket closed now. Chip HighChart Axis Laebl PositionClosed   wpDataTables   Updated December 10, 2024 at 10:44am   2 Most recent comment from Miloš Jovanović:Hi Chip,Apology for the late reply. Thank you for your patience.We don't have a built-in option to change the Axis label position like that.You can only try to customize this with a custom chart ... Chip Charts - Hiding Axis LabelClosed   wpDataTables   Updated December 10, 2024 at 10:42am   2 Most recent comment from Miloš Jovanović:Hello, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... PO YAO HUANG Issue with Booking Multiple Seats for the Same CrouseClosed   Amelia   Updated December 10, 2024 at 10:36am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out. Currently, Amelia does not allow a single customer to book multiple appointments for the same class or service at the same time. The system is designed to prevent do ... Azzurra LHOEST How to Sync WooCommerce Users with Amelia AutomaticallyClosed Pre-purchase questions for Amelia   Updated December 10, 2024 at 10:34am   2 Most recent comment from Uroš Jovanović:Hello Azzurra, In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, customers and employees in Ameli ... Lilly Woo Commerce Amelia BookingClosed   Amelia   Updated December 10, 2024 at 10:34am   9 Most recent comment from Stefan Petrov:Hi Lilly, Let me clarify this for you. To set up WooCommerce integration in Amelia, you first need to create a WooCommerce product. This product acts as a "bridge" between Amelia and WooCommerce. Sinc ... Barbara Thieme URGENT: Issues wit bookingClosed   Amelia   Updated December 10, 2024 at 10:25am   8 Most recent comment from Uroš Jovanović:Hello Barbara, Thank you for your patience. I understand that you are facing issues with the calendar not loading, automatic emails not sending, Zoom links not generating correctly, and payments not s ... jamil davod abdi html integrationClosed   Amelia   Updated December 10, 2024 at 10:10am   4 Most recent comment from Uroš Jovanović:Hello Jamil, I have tested it out and it worked just fine. Can you please let me know what the issue is and I will assist you with it? Looking forward to to your reply. krisna purbaya location not appearClosed   Amelia   Updated December 10, 2024 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello Krisna, We are glad to be able to assist you and we will have this ticket closed. TAFF Incorrect Currency Format and How To Exclude Items From Congratulations StepClosed   Amelia   Updated December 10, 2024 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello, We are glad to be able to assist you, we will have his ticket closed now. Kristijan Lazarev Override Days offClosed   Amelia   Updated December 10, 2024 at 10:04am   2 Most recent comment from Stefan Petrov:I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3780494/ For future reference, please don't open multiple tic ... Hajo Smit Special days are super! Wrap-up of remaining issuesClosed   Amelia   Updated December 10, 2024 at 9:52am   11 Most recent comment from Uroš Jovanović:Hello Hajo, Thank you for that. Looks like there was a misunderstanding. That is right, one customer cannot book two different appointments at the same time, but in one appointment, they can choose to ... krisna purbaya employees notesClosed   Amelia   Updated December 10, 2024 at 9:50am   9 Most recent comment from krisna purbaya:Alright, thank you, Stefan. capkeltiek Calendar optionsClosed   Amelia   Updated December 10, 2024 at 9:42am   2 Most recent comment from Stefan Petrov:Hi capkeltiek, Thanks for reaching out to us. Sorry to disappoint you, unfortunately, there is currently no such option with Amelia's built-in features. The calendar will always show the next upc ...