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Public Tickets

Ladislav Duban Amelia calendarClosed   Amelia   Updated September 2, 2024 at 7:52am   2 Most recent comment from Uroš Jovanović:Hello Ladislav,Thank you for reaching out to us.For that purpose, you can configure that with the Special Days feature in Amelia on the Amelia/Employees/Special Days page.Please let me know if that wo ... Erick Amelia usersClosed   Amelia   Updated September 2, 2024 at 7:36am   2 Most recent comment from Uroš Jovanović:Hello Erick,Thank you for reaching out to us.1. That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that ... simonmarchdug Translation issueClosed   Amelia   Updated September 2, 2024 at 7:35am   6 Most recent comment from Marko Davidović:Hello again,Your site is not set properly so we can not know if something else is causing this issue (this issue we did not see before for any other reason) you need to resolve this issue so that we c ... Giannis Attachment in emailsClosed   Amelia   Updated September 2, 2024 at 7:25am   2 Most recent comment from Uroš Jovanović:Hello Giannis,Thank you for reaching out to us.For that purpose, you would have to add a link to the attachment to the notification template that is uploaded somewhere on web and then.Please let me ... Norman Multi step servicesClosed Pre-purchase questions for Amelia   Updated September 2, 2024 at 7:21am   2 Most recent comment from Uroš Jovanović:Hello Norman,Thank you for reaching out to us.Yes, this can be configured with the package feature in Amelia.We don't offer free trials, but we have a 15-day money-back guarantee. If you purchase ... casey Multiple service per time slotClosed   Amelia   Updated September 2, 2024 at 7:15am   3 Most recent comment from Uroš Jovanović:Hello Casey,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Riina Customer can't see purchased packageClosed   Amelia   Updated September 2, 2024 at 7:14am   5 Most recent comment from Uroš Jovanović:Hello Riina,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... Tor Change packageClosed   Amelia   Updated September 2, 2024 at 7:03am   2 Most recent comment from Stefan Petrov:Hi Tor,Thanks for reaching out to us. You can either upgrade from your TMS store account by following the instructions from this article - Upgrading Licensesor you can request a refund for your curr ... Jason Kearney Wordpress UserClosed   Amelia   Updated September 2, 2024 at 6:57am   3 Most recent comment from Stefan Petrov:Hi Jason,Thanks for reaching out to us. There is an option in the User Role settings / Customer section. It's called "Automatically create Amelia Customer user". If this is disabled, then Amelia ... Erica frantz setupClosed   Amelia   Updated September 2, 2024 at 6:45am   4 Most recent comment from Stefan Petrov:Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his working hours. Working hours where services a ... Ana Ramos Special employeesClosed   Amelia   Updated September 2, 2024 at 6:44am   2 Most recent comment from Stefan Petrov:Hi Ana, Thanks for reaching out to us. You can configure the special days for those employees since configuring the work hours will result in showing the repeating work hours weekly. You can find this ... Anne-sophie Réserver pour plusieurs personnes avec les packageClosed   Amelia   Updated September 2, 2024 at 6:41am   4 Most recent comment from Stefan Petrov:Bonjour Anne, Vous pouvez suggérer cette fonctionnalité sur notre page de suggestions : https://features.wpamelia.com/ Vous pouvez également suivre notre page ChangeLog si vous le souhaitez, où n ... Anne-sophie Enregistrement impossible sur le backofficeClosed   Amelia   Updated September 2, 2024 at 6:41am   4 Most recent comment from Stefan Petrov:Bonjour Anne-Sophie,  malheureusement, c'est exact. Amelia ne permet pas de créer plusieurs utilisateurs avec une seule adresse email, car cela crée un conflit. Vous devez avoir une adresse em ... Hafsa Time zone migrationClosed   Amelia   Updated September 2, 2024 at 5:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not achievable Im afraid. This must be done manually. We understand that this ... Hans Podlipnik Clients PortalClosed   Amelia   Updated September 2, 2024 at 5:17am   4 Most recent comment from Marko Davidović:Hello again, You did not set the correct URL then in role settings section. We have notting to do with WP login so you must have placed wrong URL. Please check and set correct URL of Amelia customer p ...