As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Mark Sayegh The WPDatatables 7 update breaks Elementor Menu on mobileClosed   wpDataTables   Updated December 24, 2024 at 5:59pm   7 Most recent comment from Miloš Jovanović:Hello Mark, Just following up on this issue. Our developers released a new Update 7.1 in the meantime, which has a fix for this bug, that throws the error "elementor is not defined" in tbe browser d ... Joseph Schroeder Conditional Format a PrefixClosed   wpDataTables   Updated December 11, 2024 at 3:42pm   1 Most recent comment from Joseph Schroeder:I have an integer column and when the value is positive I would like it to show the "+" before the value. I have tried multiple methods with no luck (Conditionally adding CSS class, Transform Value, ... The Workshop Resource BookingClosed   Amelia   Updated December 11, 2024 at 12:38pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... yip ka shin Urgent: Price Not Displaying on Cart and Thank You PagesClosed   Amelia   Updated December 11, 2024 at 12:23pm   11 Most recent comment from Uroš Jovanović:  Hello, Thank you for the update! We have noted the conflict with the Cart Discount Rules plugin. As you mentioned, this plugin works perfectly on other websites but seems to have an issue ... Rudy Notification when rest payment is done?Closed   Amelia   Updated December 11, 2024 at 11:37am   2 Most recent comment from Uroš Jovanović:Hello Rudy, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Udo Staff member last names + emailsClosed   Amelia   Updated December 11, 2024 at 11:18am   2 Most recent comment from Uroš Jovanović:Hello Udo, Thank you for reaching out to us. 1.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Owen Appointment Service settingClosed   Amelia   Updated December 11, 2024 at 10:34am   2 Most recent comment from Stefan Petrov:Hi Owen, Thanks for reaching out to us! Let me make sure I understand correctly: You have a configuration that allows multiple customers to book the same timeslot. However, when a customer selects the ... Martin User roles and changing bookingsClosed   Amelia   Updated December 11, 2024 at 9:35am   4 Most recent comment from Uroš Jovanović:Hello Martin, Thank you for your feedback. We understand the concern, and we plan to work on improving this logic in the future. Your input is valuable, and we appreciate your patience as we strive to ... Tobias Scherz Amelia & DiviClosed   Amelia   Updated December 11, 2024 at 9:30am   10 Most recent comment from Uroš Jovanović:Hello Tobias, Thank you for the update on this. I will take a look into this and let you know as soon as possible. I appreciate your patience. Udo Export & Import Amelia DataClosed   Amelia   Updated December 11, 2024 at 8:21am   2 Most recent comment from Stefan Petrov:Hi Udo, Thanks for reaching out to us. Unfortunatelly, there is no such option, but you can migrate the data instead.  There are around 47 tables with wp_amelia_ prefix that need to be moved. Please ... ronnie adams Too many notificationsClosed   Amelia   Updated December 11, 2024 at 8:10am   5 Most recent comment from Stefan Petrov:Also, i forgot to mention. You can configure the placeholder %recurring_appointments_details%  And the copy / paste the same placeholder to the notifications template. In this way, all recurring app ... Ariadna Issue with Hour Selection When Using Packages in Customer AreaClosed   Amelia   Updated December 11, 2024 at 7:05am   6 Most recent comment from Uroš Jovanović:Thank you for confirming! I'm glad the refined version works well for you. Let me know if you need any further adjustments or have other ideas you'd like to explore! 😊 Kiley Grimes Checkout ErrorClosed   Amelia   Updated December 11, 2024 at 6:35am   21 Most recent comment from Uroš Jovanović:Hello Kiley, Glad to be able to assist you and my apologies for the delay! Andre Integration Google CalendarClosed   Amelia   Updated December 11, 2024 at 6:35am   18 Most recent comment from Uroš Jovanović:Hello Andre, Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to c ... Will Packages removed from lifetime licenseClosed   Amelia   Updated December 10, 2024 at 3:20pm   8 Most recent comment from Stefan Petrov:Hi Will, Most probably this comes for the Customize section. So Step by Step v2 / Service Selection / Package Selection and then under Labels, you should be able to see the string It can be also tran ...