Public Tickets
Victor Hugo Calderón González
Settings-> Separate DB connection not working properlyClosed
wpDataTables
Updated November 26, 2024 at 4:29am
3
Most recent comment from Miloš Jovanović:Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ...
nicholas lee
Disable labelClosed
Pre-purchase questions for wpDataTables
Updated November 26, 2024 at 4:22am
2
Most recent comment from Miloš Jovanović:Hello,
My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly.
This will not happen again, thank you very much for your patienc ...
Jim Allen
wpDataTablesClosed
wpDataTables
Updated November 26, 2024 at 4:02am
4
Most recent comment from Miloš Jovanović:Hi Jim,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ...
Michiel Maandag
Adding of a missing chart type of Google, HighChartsClosed
wpDataTables
Updated November 26, 2024 at 3:45am
3
Most recent comment from Miloš Jovanović:Hi Michiel,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...
Jonna
Column type - CurrencyClosed
wpDataTables
Updated November 26, 2024 at 3:32am
10
Most recent comment from Miloš Jovanović:Hi Jonna,
My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly.
This will not happen again, thank you very much for your pati ...
Jonna
Chart.js not working!!!Closed
wpDataTables
Updated November 26, 2024 at 3:26am
2
Most recent comment from Miloš Jovanović:Hi Jonna,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...
Massimo Gioia
ElementorClosed
wpDataTables
Updated December 24, 2024 at 5:48pm
4
Most recent comment from Miloš Jovanović:Hello,
Just following up on this issue.
Our developers released a new Update 7.1 in the meantime, which has a fix for this bug, that throws the error "elementor is not defined" in the browser develop ...
Megan Ford
Elementor PopupsClosed
wpDataTables
Updated December 27, 2024 at 2:30pm
7
Most recent comment from Megan Ford:Appreciate the follow up on this one. I confirmed we are using 7.1 and cleared the site cache, but still experiencing our pop up not loading when on certain pages like https://ptam.com/about/When on ...
Lucie
Unable to add data in AmeliaBookingClosed
Amelia
Updated November 25, 2024 at 2:59pm
6
Most recent comment from Uroš Jovanović:Hello Eddy,
Please create a separate ticket for this issue and I will assist you with it.
Looking forward to your reply.
Joseph Hebert
Google maps api supportClosed
Pre-purchase questions for Amelia
Updated November 25, 2024 at 2:28pm
2
Most recent comment from Uroš Jovanović:Hello Joseph,
Thank you for reaching out with your questions. Here's the information regarding your inquiries:
Google Maps API Integration: Yes, the address custom field in Amelia works similarl ...
Tom Worman
Dynamic Placeholder contains no dataClosed
Amelia
Updated November 25, 2024 at 2:19pm
2
Most recent comment from Uroš Jovanović:Hello Tom,
It seems like you're on the right track, but the issue may lie in the timing of when the $data is being populated or passed to your custom hook. The placeholder data you’re trying to ...
Sandrine
Whole day / several days servicesClosed
Amelia
Updated November 25, 2024 at 2:16pm
2
Most recent comment from Uroš Jovanović:Hello Sandrine,
Thank you for reaching out!
Whole Day Service (9 AM - 5 PM):You can configure this by setting the employee's working hours to 9 AM - 5 PM specifically for the day(s) you want thi ...
SYS support
Waiting list improvementsClosed
Amelia
Updated November 25, 2024 at 1:53pm
2
Most recent comment from Uroš Jovanović:Hello,
Thank you for your suggestion. We understand the challenge you're facing with manually creating orders for users on the waiting list. While we currently don't have an automatic soluti ...
Antonio Jesus Gutiérrez Larios Gutiérrez Larios
No se puede reservar citaClosed
Amelia
Updated November 25, 2024 at 12:55pm
6
Most recent comment from Stefan Petrov:Hola Antonio,
No hay problema, gracias por la confirmación. Si tienes alguna otra pregunta o inconveniente, no dudes en contactarnos a través de un nuevo ticket y con gusto te brindaremos asisten ...
David
system is not transferring the eventsClosed
Amelia
Updated November 25, 2024 at 11:55am
2
Most recent comment from Stefan Petrov:Hi David,
Thanks for reaching out to us. Make sure that the appointment on Google Calendar is booked as "busy". Only when the status is busy, the same timeslot wont be available in Amelia for booking. ...