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Public Tickets

elaine Time selector 12-hour formatClosed   Amelia   Updated May 10, 2021 at 8:30am   2 Most recent comment from [deleted]:Hi, Elaine!Sorry for the delayed response.Yes, that's correct: there's only one option for time format on the back-end at the moment. I will forward your request to our development team. Al ... Leyla musleh Multi employees in packagesClosed   Amelia   Updated May 10, 2021 at 8:23am   2 Most recent comment from [deleted]:Good day!Sorry for the delayed response, we don't work on weekends.Amelia tries to assign all the appointments to the same Employee by default, but if he/she is busy, then a time slot with anothe ... Christopher Fischbach Functionality and loading issueClosed   Amelia   Updated May 10, 2021 at 8:23am   3 Most recent comment from [deleted]:Hi Christopher,thank you for reaching out to us; I apologize on the later response, as we don't work on weekends.Regarding the shortcode; please go to Amelia > Customization and check if the op ... Angel Google calendar does not integrateClosed   Amelia   Updated May 10, 2021 at 8:09am   4 Most recent comment from [deleted]:Hi Angel,thank you so much for the credentials!I apologize for the later response, as we don't work on weekends.I see that you had the setting that includes pending appointments OFF; I enabled it ... Eric Deschenes Can i transfer to an other domainClosed Pre-purchase questions for wpDataTables   Updated May 10, 2021 at 7:43am   2 Most recent comment from Aleksandar Vuković:Hello EricThank you for your interest in wpDataTables.The plugin can only be activated on one website, but that doesn't prevent you from moving it. Before moving it to a new domain, you need to g ... Kevin Custom FieldsClosed   Amelia   Updated May 10, 2021 at 6:52am   4 Most recent comment from [deleted]:Hi, Kevin!Sorry for the delayed response.And thank you for choosing Amelia. If you added these Custom fields later than the old Events were created and booked, then that's how it's supposed ... Jordi custom fields in outlook calendarClosed   Amelia   Updated May 9, 2021 at 2:12pm   6 Most recent comment from Aleksandar Vuković:You're welcome Jordi.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sho Coupon_usedClosed   Amelia   Updated May 9, 2021 at 11:03am   3 Most recent comment from Sho:Hi Ivana,Ok, Thanks for your reply!Best,Sho Kyle Nemacheck Getting "SSL certificate problem: unable to get local issuer certificate" when trying to create a serialized php array data tableClosed   wpDataTables   Updated May 8, 2021 at 12:58pm   9 Most recent comment from Aleksandar Vuković:Thanks for letting us know that this fixed the issue.I saved your response in case someone else needs help with this. Denis Lord désinstallation temporaire AmeliaClosed   Amelia   Updated May 8, 2021 at 11:51am   2 Most recent comment from Aleksandar Vuković:Hello DenisYes of course, you can deactivate and delete the plugin from your website if you don't need it, and then install it when you need it again.You will be able to download the latest vers ... ALFREDO ZAVALA Couple of issuesClosed   Amelia   Updated May 8, 2021 at 11:49am   4 Most recent comment from Aleksandar Vuković:I'm glad to see this ticket has been resolved.We'll close it now, but if you have any other questions or issues, please feel free to open a new one and we'll gladly help you out! Gadi Ben Lavi settings issuesClosed   Amelia   Updated May 8, 2021 at 11:47am   2 Most recent comment from Aleksandar Vuković:Hello GadiThank you for your purchase. These credentials are not correct. SMTP host should be something similar to smtp.gmail.com - you need to reach out to your mailing provider about this. Are you ... Ryan Multiple person booking discountClosed   Amelia   Updated May 7, 2021 at 4:32pm   2 Most recent comment from Miloš Jovanović:Hi Ryan,Thank you for your inquiry.At the moment we don't have this kind of discount, unfortunately. We have the option to create a package of service that would have discounted price and we also ... April Kennedy FormattingClosed   wpDataTables   Updated May 7, 2021 at 4:02pm   7 Most recent comment from [deleted]:Hi AprilUnfortunately issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on ... fernando CodeClosed Pre-purchase questions for Amelia   Updated May 7, 2021 at 2:44pm   2 Most recent comment from [deleted]:Hi, Fernando!Thank you for your inquiry.I'm afraid since Amelia isn't an open-source plugin, we won't be able to share the source code due to our company's policies.Please let us k ...