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Public Tickets

Ronald Baker Wordpress failed update to version 3.2Closed   Amelia   Updated May 12, 2021 at 1:06pm   12 Most recent comment from [deleted]:Hi, Ronald!Our developers confirmed that we can't do anything without a WP Admin login and database access.Best Regards.  Anuraj Amelia Booking not workingClosed   Amelia   Updated May 11, 2021 at 7:17pm   10 Most recent comment from Aleksandar Vuković:Hello Derryck.This ticket is over a year old, so the same issues don't apply.I suppose there's a conflict with vue.js files between Amelia and some other plugin, but I can't say until ... Ute [ameliabooking trigger=bookselectedteacher category=1 employee=um_profile_id()​]Closed   Amelia   Updated May 11, 2021 at 7:11pm   6 Most recent comment from Aleksandar Vuković:You're welcome Ute, glad I could help. logan postgres connectionClosed   wpDataTables   Updated May 11, 2021 at 7:09pm   15 Most recent comment from Aleksandar Vuković:Hey Logan.I'm glad to hear you were able to connect to it from your server.I just tried using our sandbox, and I wasn't able to, so it seems we're missing some drivers there. Sorry abou ... Javier Stripe and markerplaceClosed Pre-purchase questions for Amelia   Updated May 11, 2021 at 4:49pm   3 Most recent comment from Javier:Thanks Ivana for the explanation, it has been very useful!Best!Javier. Anthony McElmeel Waiting list featureClosed Pre-purchase questions for Amelia   Updated May 11, 2021 at 2:51pm   2 Most recent comment from [deleted]:Hi Anthony,thank you for taking interest in Amelia, and for reaching out to us!Unfortunately, that isn't a planned feature yet, if you suggest it here, users will be able to vote for it and it ca ... elaine BUG: Update code Language FilesClosed   Amelia   Updated May 11, 2021 at 2:43pm   4 Most recent comment from [deleted]:Hi Elaine!Thank you so much for the kind reply; I apologize for the later response, as we don't work on weekends.I have forwarded the inquiry to developers to consult on why this may be happenin ... Angel Google calendar - data collection issueClosed   Amelia   Updated May 12, 2021 at 12:04pm   11 Most recent comment from [deleted]:Hi Angel,thank you for your patience!Regarding the calendar, it works now. Appointments made in Amelia reflect in Google Calendar.Appointment in back-end:Appointment in Google Calendar:Also, it seems ... maria I don't see show entries with firefoxClosed Pre-purchase questions for wpDataTables   Updated May 11, 2021 at 2:23pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Maria, thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rohan WC order id in any amelia table?Closed Pre-purchase questions for Amelia   Updated May 11, 2021 at 2:09pm   2 Most recent comment from [deleted]:Hi Rohan,thank you for reaching out to us! I apologize for the later response, as we don't work on weekends.This data is created in WooCommerce, unfortunately, and cannot be found in Amelia file ... Neil Lyons Customer Panel Reset Password LinkClosed   Amelia   Updated May 11, 2021 at 1:57pm   2 Most recent comment from [deleted]:Hi Neil,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.We can unfortunately only influence the customer Panel username and password; we are unab ... Kimberley Morgan Add Package doesn't appearClosed   Amelia   Updated May 11, 2021 at 1:55pm   3 Most recent comment from [deleted]:Hi Kimberley,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.Basic is a paid version as well, it just does not include the Packages of Services f ... Mauracio Kane SMS notifications costClosed Pre-purchase questions for Amelia   Updated May 11, 2021 at 1:42pm   2 Most recent comment from [deleted]:Hi Mauracio,thank you so much for taking interest in Amelia, and for reaching out to us!I apologize for the later response, as we don't work on weekends.It depends on the country; can you please ... Pamela Sithole email notificationsClosed   Amelia   Updated May 11, 2021 at 1:41pm   8 Most recent comment from [deleted]:Hi Pamela,thank you for contacting back; I apologize for the later response, as we don't work on weekends.Have you selected both Stripe and On Site payment in the Amelia Settings, and in this pa ... misa matsuura About database prefixClosed   Amelia   Updated May 11, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi Misa,thank you for contactingI apologize for the later response, as we don't work on weekends.The maximum allowed database prefix for Amelia is 16 characters, and you have a longer prefix for ...