Public Tickets
JESSE LIRA DOS SANTOS
Amelia is not creating automatic users in her new updateClosed
Amelia
Updated June 7, 2021 at 11:33am
4
Most recent comment from [deleted]:Hi Jesse,thank you fir contacting back.Maybe you can do this differently if that is what you need.Go to WordPress Settings tab and mark Automatically Make New Users to Customers.Then go to Amelia > Se ...
John Howell
Tabs not working inside pluginClosed
wpDataTables
Updated June 7, 2021 at 11:27am
2
Most recent comment from [deleted]:Hi JohnThank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you pl ...
Shay
Pull information from SQL by user IDClosed
Pre-purchase questions for wpDataTables
Updated June 7, 2021 at 11:23am
2
Most recent comment from [deleted]:Hi ShayI see this is a duplicate ticket so I will be closing this one and we can continue on the one I previously replied to.Thank you for understanding.
Jacqueline Musson Boerlin
Appointment overviewClosed
Amelia
Updated June 7, 2021 at 11:11am
4
Most recent comment from [deleted]:Hi Jacqueline,thank you for contacting back; I apologize for the later response as we don't work.Also, seems that the link broke - you can submit your suggestions here
Davide
Confirm coupon buttonClosed
Amelia
Updated June 7, 2021 at 10:23am
7
Most recent comment from [deleted]:Hi Davide, thank you!I will forward this one to the developers; I apologize for the later response as we don't work on weekends.
Nils Fischer
RefundClosed
wpDataTables
Updated June 7, 2021 at 10:15am
2
Most recent comment from [deleted]:Hi Nils
We are sorry to hear that, if there is anything we can do to assist please don't hesitate to let us know.Please log into http://store.tms-plugins.com/ with the credentials you received ...
Jason Long
Employee Dashboard TimeZone DynamicClosed
Amelia
Updated June 7, 2021 at 8:36am
2
Most recent comment from [deleted]:Hi, Jason,Sorry for the delayed response, we don't work on weekends.Our developers are already working on this issue. They will add a feature that will allow Employees to see Appointments in thei ...
Jason Long
Editing/Removing tags from the dropdown listClosed
Amelia
Updated June 7, 2021 at 8:29am
9
Most recent comment from [deleted]:Hi, Shannon,Sorry for the delayed response, we don't work on weekends.I found your private ticket and I replied to it.Best Regards.
Andreas Hahm-Gerling
delete second date for eventClosed
Amelia
Updated June 7, 2021 at 7:43am
4
Most recent comment from [deleted]:Andreas,I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.
Marcos Szeinuk
column widthClosed
wpDataTables
Updated June 7, 2021 at 5:55am
19
Most recent comment from Isidora Markovic:Hi Marcos,Thank you so much for great review, it means us a lot. No problem at all, if you have any issues or questions please open new ticket and we will help you out.Best regards.
Subin
Multiple bookingsClosed
Pre-purchase questions for wpDataTables
Updated June 4, 2021 at 11:37pm
2
Most recent comment from [deleted]:Hi, Subin!Thank you for your inquiry.I'm afraid, it's not possible with the current built-in features in Amelia. We have no option to set limitations for the number of bookings.Please let us ...
MK
Problem with creating a new employeeClosed
Amelia
Updated June 4, 2021 at 11:34pm
7
Most recent comment from [deleted]:Monika,I'm glad I could helpFeel free to contact us if you have any other questions.Best Regards.
Eduard
Difference between Basic and ProClosed
Amelia
Updated June 4, 2021 at 10:43pm
2
Most recent comment from [deleted]:Hi, Eduard,Thank you for choosing Amelia.That's correct, there are only two differences between the Basic license and the Pro one: number of domains and the Packages of Services feature. Package ...
Alexandra
Amelia Price not showingClosed
Amelia
Updated June 4, 2021 at 10:40pm
2
Most recent comment from [deleted]:Hi, Alexandra!Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a reply to this ticket, just make sure you use ...
Isabelle
Problems to receive confirmation emails about the bookingsClosed
Amelia
Updated June 4, 2021 at 9:51pm
2
Most recent comment from [deleted]:Hi, Isabelle!Thank you for choosing Amelia.No, these email addresses don't have to match.What is the Mail service that you use?Also, what happens when you send a test email?Looking forward to hea ...