Public Tickets
Justin
Amelia not workingClosed
Pre-purchase questions for Amelia
Updated June 8, 2021 at 8:48am
27
Most recent comment from [deleted]:Hi, Justin!I'm back with some updates.Your provider probably viewed the home page, where there are no errors. The booking page is on http://justinsmassage.com/book/ (so it's HTTP), and your ...
Oswaldo Rangel
Tip option + wild card for extra servicesClosed
Amelia
Updated June 4, 2021 at 9:59am
2
Most recent comment from [deleted]:Hi Yulia,thank you for reaching out to usI'll be happy to advise:1. Amelia currently does not have a tipping option, unfortunately.2. We will fix the empty lines issue in the next update; as we d ...
Christos Angelidis
Canceling subscriptionClosed
wpDataTables
Updated June 4, 2021 at 9:49am
2
Most recent comment from Aleksandar Vuković:Hello ChristosIf you cancel your subscription, you will still be entitled to all updates and support until 1 year after purchase passes. Once it passes, you will no longer be able to open tickets in t ...
Fernando Polti
Want to create a service without a reservation dateClosed
Amelia
Updated June 4, 2021 at 9:45am
2
Most recent comment from Aleksandar Vuković:Hello FernandoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
Greg Lowe
Calendar date range issueClosed
wpDataTables
Updated June 4, 2021 at 9:17am
12
Most recent comment from Aleksandar Vuković:Hi again GregWe had to add some custom CSS for this:
.wpdt-c .wpDataTablesWrapper .wdtscroll .wpDataTable tfoot td .bootstrap-datetimepicker-widget.wdt-datetimepicker-modal,.wpdt-c .wpDataTablesWrappe ...
Eric Clark
Cannot allow filtering on one column. Checkbox disabled.Closed
wpDataTables
Updated June 4, 2021 at 9:13am
6
Most recent comment from Aleksandar Vuković:You're welcome, EricI'm glad to hear it works.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Orlando
Cant get the reminder notification to workClosed
Amelia
Updated June 4, 2021 at 8:47am
2
Most recent comment from Aleksandar Vuković:Hello OrlandoThank you for your purchase.cron schedules a command or a script on your server to run automatically at a specified time and date. Depending on the server, there are different configura ...
Andrew
User data queriesClosed
Pre-purchase questions for wpDataTables
Updated June 4, 2021 at 8:18am
4
Most recent comment from Aleksandar Vuković:Hi AndrewI understand what you're trying to do, but unfortunately, it can't be done.As mentioned in my previous response, global search finds the data entered in the search, and it finds o ...
Nura
Use APIs to pull the dataClosed
Pre-purchase questions for Amelia
Updated June 4, 2021 at 8:16am
2
Most recent comment from [deleted]:Hi Nura,thank you for reaching out to usCan you please advise if you need assistance with Amelia or WPDataTables, as you have chosen the category Amelia, and your inquiry is about creating tables.Plea ...
Poppy
taking payments but not creating appointments or sending confirmation emailsClosed
Amelia
Updated June 4, 2021 at 7:32am
28
Most recent comment from [deleted]:Hi Poppy,thank you so much for letting me know.I apologize again for the issue not being resolved, and for the delay.If there is anything else that I can assist you with, please contact us.
Thomas Wegerer
Customer connect WP AdministratorClosed
Amelia
Updated June 3, 2021 at 7:50pm
2
Most recent comment from [deleted]:Hi, Thomas!Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to add a user that has an Administrator role or any other Amelia role, even if you used the User Role Edi ...
Daniel Chen
Translate EmployeesClosed
Amelia
Updated June 3, 2021 at 6:38pm
2
Most recent comment from [deleted]:Hi, Daniel!Thank you for choosing Amelia.You can change the label "Employees" in Amelia -> Settings -> Labels as well:Hope that will help.Looking forward to hearing from you.
Mathieu Meuric
How to upgrade basic to pro ?Closed
Amelia
Updated June 3, 2021 at 2:17pm
4
Most recent comment from [deleted]:Hi Mathieu,thank you a lotI have forwarded the request, please expect the charge in the next day or so.If you have any other questions or concerns feel free to open a new ticket and we will gladly hel ...
Ilse
Google Busy/FreeClosed
Amelia
Updated June 3, 2021 at 2:16pm
3
Most recent comment from [deleted]:Hi there,thank you for letting us know, I am glad that you have found a solutionIf you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Lee
error on updateClosed
Amelia
Updated June 3, 2021 at 1:52pm
4
Most recent comment from [deleted]:Hi Lee,thank you for the credentials!You can proceed to update the plugin manually by following these steps (I don't have access to your DB so I wouldn't be able to do so for you):
1.) Down ...