As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ana Arias Purchase Code DiscountClosed Pre-purchase questions for wpDataTables   Updated June 16, 2021 at 3:31pm   4 Most recent comment from [deleted]:Thank you for your kind words, we are always happy to helpGenerally we update the plugin on a monthly basis (month and a half sometimes), but If we notice there is a bug that needs our immediate atte ... Tymek Duplicates cellClosed   wpDataTables   Updated June 16, 2021 at 3:17pm   4 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket, we will gladly help.Have a wonderful day!  Jarno Kylander How to sell couponsClosed   Amelia   Updated June 16, 2021 at 3:00pm   2 Most recent comment from [deleted]:Hi JarnoThank you for reaching out to us.We have an option for you to set after what number of booked appointments customer will receive a coupon code. You would need to add a coupon placeholder into ... Outpeak SL Multilingual translation/Rule to assign bookings to employees when they are hiddenClosed Pre-purchase questions for Amelia   Updated June 16, 2021 at 2:43pm   6 Most recent comment from [deleted]:You're welcome, I am glad I could helpIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!  OmegaPrime NEED HELP ASAP!!!!Closed Pre-purchase questions for Amelia   Updated June 16, 2021 at 12:57pm   3 Most recent comment from OmegaPrime:Thank You. I will do that now. DoQtor Change Password Feature for Employees PanelClosed   Amelia   Updated June 16, 2021 at 12:49pm   2 Most recent comment from [deleted]:Hi DoQtorThank you for reaching out to us.There is an option inside the employee panel for employees to change their own password I hope this helps, do let us know if you need any assistance. DoQtor Setting Up Zoom with CodeClosed   Amelia   Updated June 16, 2021 at 12:49pm   6 Most recent comment from [deleted]:Hi there,Unfortunately there are no passwords set for the Zoom links; meetings can be accessed with link alone. MK Creating a new customer as employeeClosed   Amelia   Updated June 16, 2021 at 12:30pm   6 Most recent comment from Aleksandar Vuković:Thank you, Monika.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Adriano Payments not workingClosed   Amelia   Updated June 16, 2021 at 12:27pm   4 Most recent comment from Aleksandar Vuković:Sure, deactivation/activation would not affect this in any way. Zach Brunner Info cutting offClosed   wpDataTables   Updated June 16, 2021 at 12:11pm   2 Most recent comment from Aleksandar Vuković:Hello ZachThank you for your purchase.I don't see any tables on the URL you left as a related URL, so I can't say if this is a conflict or if it can be resolved with some settings.Please pr ... Arne Possibility of overlapping appointmentsClosed   Amelia   Updated June 16, 2021 at 11:55am   4 Most recent comment from [deleted]:Hi, Arne,Sorry for the delayed response.You can hide the ending with custom JS: setInterval(function () {  var elements = document.getElementsByClassName('el-radio-button__orig-radio');   ... John Griffin Length of bookingClosed Pre-purchase questions for Amelia   Updated June 16, 2021 at 11:38am   2 Most recent comment from [deleted]:Hi, John!Thank you for your inquiry.I'm afraid, at the moment each Service can last only up to 23h 30mins in Amelia. Therefore, probably, that can be achieved with Events that can last for multi ... Martin Zibauer Pending appointment status & feature requestClosed   Amelia   Updated June 16, 2021 at 10:15am   5 Most recent comment from Aleksandar Vuković:I agree, Martin!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. DoQtor Re-direct from Setting Up AppointmentClosed   Amelia   Updated June 16, 2021 at 10:06am   2 Most recent comment from [deleted]:Hi there, thank you for reaching out to usThe "Redirect URL after booking" is working only when your customers click on the "Finish" button, on the Congratulations step in the form. That step, however ... Matt Ling Ling Using WpDatatables & GFClosed   Gravity Forms integration for wpDataTables   Updated June 16, 2021 at 9:59am   4 Most recent comment from [deleted]:You are most welcome, I wish I could be more helpful.If there is anything else we can assist you with please don't hesitate to open a new ticket and we will gladly help.Have a wonderful day!