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Public Tickets

risyad amelia configurationClosed Pre-purchase questions for Amelia   Updated March 23, 2021 at 11:13am   2 Most recent comment from [deleted]:Hi Risyad,thank you for taking interest in Amelia, and for contacting us.Yes of course; Amelia does require connecting an employee to a service (in this case service would be the rent, and employees w ... Andrea Rivero Editing Amelia Functionality Booking ViewClosed Pre-purchase questions for Amelia   Updated March 23, 2021 at 11:09am   4 Most recent comment from [deleted]:Hi Andrea,thank you for the kind reply, and for the link provided.Here is the code: #amelia-step-booking0 > div.am-select-service > form > div.el-form-item.am-select-employee-option { display: non ... Kyle Ledermann Manual Appointment billingClosed   Amelia   Updated March 23, 2021 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello KyleI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You cannot charge your customer from back-end, so if you book an ... Shota Ando How to cancel Package purchase.Closed   Amelia   Updated June 16, 2021 at 11:24am   7 Most recent comment from [deleted]:Hi Shota,I hope that you are well!Our developers have made a fix that will enable deletion of Packages and Package appointments, so I remembered that we talked about this.You can wait for the update o ... John J.A. Jannone Using wpData Tables with Master-Detail as an employee directoryClosed   Master-Detail Tables for wpDataTables   Updated March 23, 2021 at 10:58am   2 Most recent comment from [deleted]:Hi JohnThank you for reaching out to us.You can create a table linked to your Google Spreadsheet with a list of your employees and use the search and filtering options in our plugin, yes. Please no ... Shota Ando When I press"forgot password" link on login screen, WordPress password reset email is sent.Closed   Amelia   Updated March 23, 2021 at 10:54am   4 Most recent comment from [deleted]:Hi Shota,in that case yes!It is the correct procedure:When a customer forgets the password, they click the Forgot Password They will receive an email with a link When they click the link they will b ... Wilkenson Reference PUBLIC TICKET #2152573Closed   Amelia   Updated March 23, 2021 at 10:31am   2 Most recent comment from [deleted]:Hi, Wilkenson!I apologize for the delayed response.Please use phpMyAdmin or any similar plugin to access your database.In order to change the name displayed on the Dashboard, please follow the steps ... Erwan Employee Mail already exist but do not exist in WPClosed   Amelia   Updated March 23, 2021 at 10:24am   5 Most recent comment from [deleted]:Hi, Erwan!Thank you for letting us know.As far as I can see, my colleague already responded to the other ticket you have.Please feel free to contact us if you have any other questions or concerns.Best ... Alan Amelia Events CapacityClosed   Amelia   Updated March 23, 2021 at 10:01am   4 Most recent comment from [deleted]:Hello Alan, We implement feature requests/suggestions to the plugin based on users' requests, mostly based on the number of votes these requests/suggestions get by our users, so the feature req ... Vicens Martí Serrano ​Select the total number of participants in one step!Closed   Amelia   Updated March 23, 2021 at 9:24am   4 Most recent comment from [deleted]:Hola, Vicens!The refund should be transferred to your account in 5-7 business days, as I mentioned before.Regarding the total number of participants: hopefully, our developers will add this feature so ... Oscar Free sesionsClosed Pre-purchase questions for Amelia   Updated March 22, 2021 at 9:56pm   2 Most recent comment from [deleted]:Hi again, Oscar!Basically, packages require a pre-set price that can be customized. So, the whole package has to be purchased at once. Therefore, if you include 10 appointments and set the price for t ... Oscar Where the customer can see the location of the employeeClosed Pre-purchase questions for Amelia   Updated March 22, 2021 at 9:44pm   5 Most recent comment from [deleted]:Hi, Oscar!I apologize for the delayed response.Amelia is compatible with both Divi and Elementor, but according to our experience, Elementor works better. But it goes without saying that compatibili ... Shota Ando When new customer lost link for set password first time, how can I make the link again?Closed   Amelia   Updated March 22, 2021 at 9:32pm   2 Most recent comment from [deleted]:Hi, Shota!I apologize for the delayed response.You should send them the Customer Panel Page URL and please make sure that the Customer Panel Access notification is enabled on the Amelia -> Notificat ... Denis Lord Cancellation of mettein or eventClosed   Amelia   Updated March 22, 2021 at 5:11pm   2 Most recent comment from [deleted]:Hi Denis,thank you for reaching out to us.You can go to Amelia > Settings > Roles, and enable Customer Panel, and what approvals you will give to your customer. With this, they will receive a link w ... Justin update email address for notificationsClosed Pre-purchase questions for Amelia   Updated March 22, 2021 at 4:40pm   2 Most recent comment from [deleted]:Hi Justin,thank you for contacting us.I apologize for the later response, as we don't work on weekends.You can go to Amelia > Employee > you as an employee, and edit your email there.Please let m ...