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Public Tickets

Jose Nino Pre-Purchase questionsClosed Pre-purchase questions for Amelia   Updated May 10, 2021 at 7:47pm   2 Most recent comment from [deleted]:Hi, Jose!Thank you for your inquiry.I'm not sure how these tokens are supposed to work, so that would be very helpful if you clarify your requirements a bit. Basically, Amelia is a plugin for Ap ... Ryan Theme IntegrationClosed Pre-purchase questions for wpDataTables   Updated May 10, 2021 at 2:42pm   6 Most recent comment from [deleted]:Hi RyanWordPress database query constructor is a helper, and often you will need to modify the generated query to get the results you need. The included support for the plugin doesn't include wri ... Marios Anthis email notifications are not workingClosed   Amelia   Updated May 10, 2021 at 2:33pm   4 Most recent comment from Miloš Jovanović:HI Marios, Sorry for late response, we did not work because we have national holidays.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in ... seb select several filesClosed   wpDataTables   Updated May 10, 2021 at 2:12pm   2 Most recent comment from [deleted]:Hi SebThank you for reaching out to us. Using the column type attachment, you will only be able to add one attachment per cell, but as a workaround you can upload your documents, set the column type a ... Harry Error:Unable to find by id in AmeliaBookingClosed   Amelia   Updated May 10, 2021 at 2:09pm   15 Most recent comment from [deleted]:Hello Sahil,Please open a new private ticket, as we will probably need to login to your website to see where the issue is coming from and help out properly. Thank you.  Chantal General questionsClosed Pre-purchase questions for Amelia   Updated May 10, 2021 at 1:59pm   2 Most recent comment from Miloš Jovanović:Hi Chantal,Thanks so much for your interest in our product.1. We do not have an option for booking multiple independent appointments in AMelia for now. We have the option of booking a package of serv ... Devan Changing Booking Buffers to 15 minutes?Closed   Amelia   Updated May 10, 2021 at 1:54pm   2 Most recent comment from Miloš Jovanović:Hi Devan,Thank you for your inquiry.Yes, there is an option for this. To be able to see 15 minutes as an option in buffer time, go to the Settings page, open General Settings, and there you will find ... Angel Appointments automatically pendingClosed   Amelia   Updated May 10, 2021 at 1:29pm   6 Most recent comment from [deleted]:Hi, Angel!Actually, no. If a Custom field is not mandatory, then no answer will be pre-selected (because it will just remain empty), and if it is mandatory, then pre-selection doesn't make any se ... Sho Comment in customer panelClosed   Amelia   Updated May 10, 2021 at 12:55pm   6 Most recent comment from Aleksandar Vuković:You're welcome, ShoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Brennen Perry Notifications not working through gmailClosed   Amelia   Updated May 10, 2021 at 12:48pm   2 Most recent comment from Miloš Jovanović:Hi Brennen Perry,Thank you for your inquiry and sorry for our late reply due to the non-working days.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we ... Kelley notifications are not working.Closed   Amelia   Updated May 10, 2021 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello KelleySorry for the late response.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Glenn Stevens automated credit note?Closed Pre-purchase questions for Amelia   Updated May 10, 2021 at 12:16pm   2 Most recent comment from Miloš Jovanović:HI Glenn Stevens,Thank you for your purchase.Sorry for late response, we did not work because we have national holidays.At the moment, the only workaround is to use the deposit payments since we do n ... CTIS problem with select box in frontendClosed   wpDataTables   Updated May 10, 2021 at 12:07pm   2 Most recent comment from Aleksandar Vuković:Hello CTISThis is a conflict with bootstrap.js files of another plugin or the theme you're using.Please go to wpDataTables settings and deactivate Bootstrap for front-end. Check the page and see ... Michael All charts broken across siteClosed   wpDataTables   Updated May 10, 2021 at 12:06pm   6 Most recent comment from Aleksandar Vuković:Thanks, MichaelIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Natalie Tan upgrading from amelia lite to proClosed   Amelia   Updated May 10, 2021 at 11:53am   2 Most recent comment from Miloš Jovanović:Hi Natalie,Thank you for your purchase.Sorry for late response, we did not work because we have national holidays.Can you please tell me did you try to follow this guidehttps://wpamelia.com/lite-upgra ...