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Public Tickets

Marion Vandystadt Mail notificationClosed   Amelia   Updated May 12, 2021 at 8:34am   2 Most recent comment from [deleted]:Hi Marion,thank you for reaching out to us!Are you using SMTP setup? Please check the points below:SMTP Host – smtp.gmail.comSMTP Port – 465 (SSL) or 587 (TLS)SMTP Secure – SSL, TLS or Disab ... Andras pre-filled user dataClosed   Amelia   Updated May 12, 2021 at 8:27am   2 Most recent comment from Aleksandar Vuković:Hello AndrasThank you for your purchase.These are prefilled and disabled only if the WP user already booked an appointment while logged in. If they booked the appointment previously, their WP user is ... Vincent Product bundle with AméliaClosed   Amelia   Updated May 12, 2021 at 8:22am   2 Most recent comment from [deleted]:Hi Vincent,thank you for reaching out to us!If you are referring to Packages, they are unfortunately available at the moment only for Services, not events.As for the event discount you can use Coupons ... Anke Jespers Getting the appointment details into outlook notesClosed   Amelia   Updated May 12, 2021 at 8:12am   3 Most recent comment from Anke Jespers:Thanks a lot; Solved and this ticket can be closed please Matt Barber Don't require employee to be selected?Closed   Amelia   Updated May 12, 2021 at 7:57am   7 Most recent comment from Aleksandar Vuković:You're welcome, MirkoGlad I could be of service. avery Add owner to booked showingsClosed   Amelia   Updated May 12, 2021 at 7:48am   2 Most recent comment from Aleksandar Vuković:Hello averyI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. I'll forward this to our development team, but I'll ... misa matsuura About package.Closed   Amelia   Updated May 12, 2021 at 7:47am   4 Most recent comment from Aleksandar Vuković:Hello MisaUnfortunately, you can't see that at this time. Our developers will add this in the future, but at the moment there are no options to see how many appointments a customer has left in th ... Jeffrey Kimel Customer Panel ReschClosed   Amelia   Updated May 11, 2021 at 11:08pm   4 Most recent comment from [deleted]:Hi, Jeffrey!Sorry for the delayed response.Unfortunately, I couldn't really see what's going on on the back-end since the User that you created for us doesn't have WP Admin permissions. ... Marc Figuerola Reservations by days and by hoursClosed Pre-purchase questions for Amelia   Updated May 11, 2021 at 10:54pm   4 Most recent comment from [deleted]:Hi, Marc!I'm glad I could help.I'm afraid, at the moment Catalan isn't included in Amelia's languages.However, you can translate Amelia with POEDIT or Loco Translate yourself. We w ... Tony Valverde Amelia payment and reservation does not proceedClosed   Amelia   Updated May 11, 2021 at 9:52pm   10 Most recent comment from [deleted]:Jennifer,Thank you for the clarification. You should submit a new ticket because here you won't be able to post a private response since it's not your ticket, as I mentioned before. This m ... Marc Hammoud Shameful translationClosed   Amelia   Updated May 11, 2021 at 9:40pm   8 Most recent comment from [deleted]:Marc,Please use my email: [email protected] Dean Automatically Apply Discount/CouponClosed Pre-purchase questions for Amelia   Updated May 11, 2021 at 9:17pm   3 Most recent comment from [deleted]:Hi, Dean!Thank you for your inquiry.1. Yes, it is possible to provide discounts to the Customers through Coupons. You can find more details about how Coupons work in Amelia here.2. In Amelia, it' ... Ronald Baker Wordpress failed update to version 3.2Closed   Amelia   Updated May 12, 2021 at 1:06pm   12 Most recent comment from [deleted]:Hi, Ronald!Our developers confirmed that we can't do anything without a WP Admin login and database access.Best Regards.  Anuraj Amelia Booking not workingClosed   Amelia   Updated May 11, 2021 at 7:17pm   10 Most recent comment from Aleksandar Vuković:Hello Derryck.This ticket is over a year old, so the same issues don't apply.I suppose there's a conflict with vue.js files between Amelia and some other plugin, but I can't say until ... Ute [ameliabooking trigger=bookselectedteacher category=1 employee=um_profile_id()​]Closed   Amelia   Updated May 11, 2021 at 7:11pm   6 Most recent comment from Aleksandar Vuković:You're welcome Ute, glad I could help.