As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Jair Catalog view of servicesClosed   Amelia   Updated June 18, 2021 at 10:31pm   2 Most recent comment from [deleted]:Hi, Jair,Thank you for choosing Amelia.I'm afraid, it's not possible with the current built-in features in Amelia.It probably can be done with some custom work, but our developers are very ... R.C. Vierhuis Customer panelClosed Pre-purchase questions for Amelia   Updated June 18, 2021 at 10:24pm   2 Most recent comment from [deleted]:Hi, Carmen,Thank you for your inquiry.As far as you already know, Amelia has integration with WooCommerce. However, Woo plays the role of a payment getaway in this integration, so some of its feature ... Alexandre Albelice Users booking slotsClosed Pre-purchase questions for Amelia   Updated June 18, 2021 at 10:13pm   2 Most recent comment from [deleted]:Hi, Alexandre,Thank you for your inquiry.I'm afraid, at the moment Services availability can't be dynamically changed with current built-in features.It probably can be done with some custom ... Daniel Schindlower Conceptual difference between appointment and booking IDClosed   Amelia   Updated June 18, 2021 at 8:51pm   7 Most recent comment from [deleted]:Daniel,I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.  ILIT table mysql query turn table on its sideClosed   wpDataTables   Updated June 18, 2021 at 2:19pm   2 Most recent comment from [deleted]:Hi KimThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.It maybe can be done with some custom work, but our developers are very busy at t ... MITSUTAKA KOUNO Determining the payment methodClosed   Amelia   Updated June 18, 2021 at 1:26pm   4 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket we will gladly help.Have a wonderful day!  Aritra Selling only PackagesClosed   Amelia   Updated June 18, 2021 at 12:01pm   8 Most recent comment from [deleted]:Hi Aritra,I see.In that case, [ameliacatalog show=packages] would work better for you as it displays all packages DoQtor Zoom SetupClosed   Amelia   Updated June 18, 2021 at 11:57am   2 Most recent comment from [deleted]:Hi DoQtorThank you for reaching out to us.Please have a look at this link we have for setting up with ZoomI hope this helps, do let us know if you need any further assistance. Soulcié search several keywords in a tableClosed   wpDataTables   Updated June 18, 2021 at 11:55am   6 Most recent comment from Aleksandar Vuković:You're most welcome!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jacqueline Musson Boerlin Edit existing bookingClosed   Amelia   Updated June 18, 2021 at 11:49am   15 Most recent comment from [deleted]:Hansruedi,I forwarded your feedback to our developers. Yes, this logic is a bit complicated, hopefully, they will find a solution to change it in the near future.Regarding multiple bookings: oh yes, w ... Gavin Dudeney User Case QuestionClosed Pre-purchase questions for wpDataTables   Updated June 18, 2021 at 11:44am   4 Most recent comment from Aleksandar Vuković:You're welcome, GavinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Joshua Multiple Values in one cellClosed   wpDataTables   Updated June 18, 2021 at 11:42am   2 Most recent comment from Aleksandar Vuković:Hello JoshuaThank you for your interest in wpDataTables.If you configure Formidable Forms to not write the data entered in the form before it's confirmed, wpDataTables will not see that data unti ... Carmen Pre programmed messages are not going outClosed   Amelia   Updated June 18, 2021 at 11:00am   15 Most recent comment from [deleted]:Carmen,Unfortunately, you still have some limitation on your server that doesn't allow us to add Cron through Crontrol.That's how it looks on your site:And that's how it's supposed ... Jason FiltersClosed   wpDataTables   Updated June 18, 2021 at 10:52am   2 Most recent comment from Aleksandar Vuković:Hi again JasonAs strange as that may seem, you are wrong. You wouldn't believe how many people use filtering for all columns (there are extreme cases with 50, or 100 columns, with all filters ena ... Kenneth Klabunde type in client access textClosed   Amelia   Updated June 18, 2021 at 10:38am   2 Most recent comment from [deleted]:Hi KennethThank you for reaching out to us.Most of these strings can be modified using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it ha ...