Public Tickets
nakamura
pdfClosed
wpDataTables
Updated November 26, 2024 at 10:45am
1
Most recent comment from nakamura:PDF出力で日本語が表示されない、日本語フォントへの変更方法、変更場所
Eduardo Condes
Incorrect calendar displayClosed
Amelia
Updated November 26, 2024 at 10:42am
15
Most recent comment from Stefan Petrov:Hello Eduardo,
We will do our best to fix this issue in future update, but you can always follow the changelog to keep up with the updates.
Aurélie MARTIN
blocage réservationClosed
Amelia
Updated November 26, 2024 at 10:08am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This depends os your settings. For example if you set that service last 8 hours and you have 10 hours of buffer time then your service actually last 18 h ...
robertcabiyaan
Transform valueClosed
wpDataTables
Updated November 26, 2024 at 10:04am
1
Most recent comment from robertcabiyaan:Hello.I notice that whenever i use the transform value of a field putting this https://afm-div.com/0003-0-create-mr-page-enova/?frm_action=edit&entry={id.value}">Editthe loading of the table becomes ...
Ryan
Critical: Calendar Conflicts, Notification Issues & Double Booking Errors - Urgent Resolution RequiredClosed
Amelia
Updated November 26, 2024 at 9:26am
7
Most recent comment from Stefan Petrov:Hi Ryan,
So sorry for the prolonged troubleshooting. I've managed to log in now. Since these are three separate issues, let's focus one by one
1. Calendar Management Issues
Unable to sch ...
Mike Osborn
Service Hours and Working HoursClosed
Amelia
Updated November 26, 2024 at 8:57am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This is not possible to set Im afraid. The closest option that can help you to achieve ...
Alex
Appointments are automatically canceledClosed
Amelia
Updated November 26, 2024 at 8:24am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Amelia can't cancel any appointments on its own. If the appointments were not canceled manually by the client, yourself, another admin, or any Ameli ...
Mikkel
Reminder service not resetting counterClosed
Amelia
Updated November 26, 2024 at 8:17am
11
Most recent comment from Stefan Petrov:Hi Mikkel,
It can be related to this option, but what is more important is that you have the correct cron job configuration. As I mentioned previously, having scheduled notifications configured throug ...
Giorgia Prestento
IntegrationsClosed
Pre-purchase questions for Amelia
Updated November 26, 2024 at 7:54am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We do not have integration with teams and Zoom is not available in Starter license. It is available from Standard, Pro and Elite license
You can create ...
Dražen Kozliček
TMS-Plugins subscriptionClosed
Amelia
Updated November 26, 2024 at 7:36am
4
Most recent comment from Stefan Petrov:Hello Dražen,
It has been refunded successfully now. Please note that the funds usually take 5 - 7 business days to be processed to your account. Please, let us know if you don't receive the fun ...
David Soul
Nicepage conflictClosed
wpDataTables
Updated December 7, 2024 at 12:36am
3
Most recent comment from David Soul:I would have appreciated a reply. The product itself is outstanding; sorry that, as a user on three sites, I was not worthy of a reply. After many hours, I could get your software working on the ...
Talal
Elementor Plugin AmeliaClosed
Amelia
Updated November 26, 2024 at 6:55am
7
Most recent comment from Marko Davidović:Hello again,
If you have any question please open your own separate ticket for each question. Since this is not your ticket each user will receive yours and ours replies. We do not want to disturb oth ...
carl Martin
new version of wptables is breaking some site functionalityClosed
wpDataTables
Updated November 26, 2024 at 4:49am
5
Most recent comment from Miloš Jovanović:Hi Carl,
I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets.
I wanted to ...
Jay Khatter
Refund of Starter LicenseClosed
wpDataTables
Updated November 26, 2024 at 11:02pm
3
Most recent comment from Miloš Jovanović:Hi Jay,
Just to confirm - our accounts have now refunded your Starter licence. The funds will be in your account within the following couple of business days.Let us know if you have any questions.
Dan Meyer
upgrade license from starter to standardClosed
wpDataTables
Updated November 26, 2024 at 4:38am
2
Most recent comment from Miloš Jovanović:Hi Dan,
If you upgrade directly on your Store account - you will not get a discount, and we currently have the Black Friday special discount - so in this situation, it is better to get a refund, then ...