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Public Tickets

Ulrich Mueller form integrationClosed   Amelia   Updated November 4, 2024 at 6:34am   9 Most recent comment from Marko Davidović:Hello again, We will check with our Dev team is there any other options that you can set or this is the only one.  Peter amelia customer accountClosed   Amelia   Updated November 4, 2024 at 6:29am   4 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Please do not write more than once on the ticket because it sends it to the end of the queue. We work on the tickets in order as they arrive, and each ... Janamarechal including VATClosed   Amelia   Updated November 4, 2024 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not quite sure what the issue is but as far as we understand there is an issue with VAT on WooCommerce side. So you need to reach out to their sup ... Brahim Disable buffer timeClosed   Amelia   Updated November 4, 2024 at 6:27am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ahmad Maraaba Upgrade planClosed   Amelia   Updated November 4, 2024 at 6:24am   4 Most recent comment from Marko Davidović:Hello again, Do not worries you will not lose any of the data. Once you purchase and you want install new one follow the instructions bellow.  You can download Amelia from your profile in our store. ... Marina Wolf Time zones do not work correctlyClosed   Amelia   Updated November 4, 2024 at 6:21am   14 Most recent comment from Marko Davidović:Hello again, You can open the ticket here: https://tmsplugins.ticksy.com/submit/#100012870 at any time if your license is valid. As for your suggestion we encourage you to kindly consider submitting ... M. de Leeuw Width of columnClosed   wpDataTables   Updated November 3, 2024 at 10:33pm   6 Most recent comment from Miloš Jovanović:Hi M. de Leeuw, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... darren waggott Dynamic woocommerce chartClosed   wpDataTables   Updated November 3, 2024 at 4:23pm   10 Most recent comment from Miloš Jovanović:Hi Darren, I went through your other ticket now, as well.The chart is pulling the data from its source table, so if the chart does not work, in some cases that can be related to an option/configuratio ... darren waggott Help with chart on product pageClosed   wpDataTables   Updated November 3, 2024 at 7:07pm   14 Most recent comment from Miloš Jovanović:Hi Darren, Apologies, I just forgot to add something important, based on your last update. You mentioned that the charts are showing if you go through the WooCommerce back-end or through the product s ... Jack Daltrey Auto Tax on EventsClosed   Amelia   Updated November 1, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Jack, Thank you for bringing this to our attention. Currently, taxes do not auto-apply to newly created events, and you need to manually update the "all events" dropdown on the taxes tab for eac ... Dujon Zivic How to include Event into CategoryClosed   Amelia   Updated November 1, 2024 at 2:56pm   2 Most recent comment from Uroš Jovanović:Hello Dujon, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... son nguyen send an email 1 day in advance to remind customers about their appointmenClosed   Amelia   Updated November 1, 2024 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Son, Thank you for reaching out to us. For that purpose, you can set up a cronjob in Amelia. cron is a Linux utility that schedules a command or script on your server to run automatically at a ... Isabel Hoffmeyer Appointments not showing up under calendar or appointmentsClosed   Amelia   Updated November 1, 2024 at 1:49pm   7 Most recent comment from Uroš Jovanović:Hello Isabel, Thank you for the update on this. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... ronnie adams Who used coupons?Closed   Amelia   Updated November 1, 2024 at 11:10am   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Thank you for letting us know, and we're glad to hear that exporting the appointments provided the information you needed, including the 'coupon' field. It’s great that ... Bobby Square integrationClosed   Amelia   Updated November 1, 2024 at 10:20am   11 Most recent comment from Marko Davidović:Hello again, We have checked this with our dev team and this is not up to Amelia so we do not need login. This can not be set or checked in Amelia. So you need to reach out to their support team as me ...