Okay

Public Tickets

Gabriel Jaun Is Amelia not working with caching plugins?Closed   Amelia   Updated November 27, 2023 at 6:10am   2 Most recent comment from Marko Davidović:Hello Gabriel, Thank you for reaching out to us. We do not have any conflict as far as we know with WPRocket. We are using this plugin also. What is the reason why you think that we have conflict with ... Raphael Cron EventsClosed   Amelia   Updated November 27, 2023 at 6:10am   2 Most recent comment from Marko Davidović:Hello Raphael, Thank you for reaching out to us. For TSL you need to use 587 and for 465 you need us SSL We can help with regular notifications but for cron notifications we are just a middleman cron ... Carlos Locations & CalendarClosed   Amelia   Updated November 24, 2023 at 2:14pm   2 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.For that purpose, you can assign location to the working hours of the employee.Please let me know if that works for you or not.Looking forward to your rep ... Magda Right timing in the calendarClosed   Amelia   Updated November 24, 2023 at 1:55pm   8 Most recent comment from Uroš Jovanović:Hello Magda,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Sanaà Naser Booking calendar not working (Pop-up, Validation)Closed   Amelia   Updated November 24, 2023 at 1:55pm   10 Most recent comment from Stefan Petrov:Hello Sanaa,Thanks for the additional information. I was able to log in and take a look. It seems like the booking form is working for now, but usually when the booking form is not displaying is due t ... Sanaà Naser Cancellation LinkClosed   Amelia   Updated November 24, 2023 at 1:24pm   2 Most recent comment from Uroš Jovanović:Hello Sanaa,Thank you for reaching out to us.For your purposes, you need to add URLs to the following fields.Please let me know if that works for you.Looking forward to your reply. Matthew Gerrish NotificationsClosed   Amelia   Updated November 24, 2023 at 1:05pm   13 Most recent comment from Stefan Petrov:Hello Matthew, So, i've added my email address in the field "send all emails to the additional address" and I've tested again. I can see all the notifications, first pending ones, then when ... Kristina Changing the employee's time dont change the service booking calendar timesClosed   Amelia   Updated November 24, 2023 at 11:53am   2 Most recent comment from Stefan Petrov:Hello Kristina,Thanks for reaching out to us.Timeslot availability depends on the combination of the service duration and employee work. If the service duration is 1h and the employee work hours are c ... Enikő Baranyi complicated booking systemClosed   Amelia   Updated November 24, 2023 at 11:38am   2 Most recent comment from Marko Davidović:Hello Enikő, Thank you for reaching out to us.When you have several questions or issues or use cases please open a new ticket, and we will help you there. In that way, issues and questions which are ... Frédéric Delacroix Des petits réglages...Closed   Amelia   Updated November 24, 2023 at 11:13am   2 Most recent comment from Stefan Petrov:Hello Frédéric,Thanks for reaching out to us.Please, find the answers below How can I classify the families of massages and the different types of massage as I wish All services can be edited in the ... Niall McKee Remove Header image from ServiceClosed   Amelia   Updated November 24, 2023 at 10:23am   2 Most recent comment from Marko Davidović:Hello Niall, Thank you for reaching out to us.This is how Amelia is designed and this can perhaps be achieved via custom CSS.We do not provide  custom CSS solution but this time we believe that we c ... Sanaà Naser Map does not loadClosed   Amelia   Updated November 27, 2023 at 12:03pm   11 Most recent comment from Marko Davidović:Hello Sanaa,We just got the feedback from our colleagues and they have told us that in console of "locations" page it shows this error "RefererNotAllowedMapError". This should be fixed if you follow t ... Victor Stripe SettingsClosed   Amelia   Updated November 24, 2023 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello Victor, Thank you for reaching out to us.Can you please go through these steps in this Video we made for using Stripe? We explained what you can do in order to test if your Stripe functionality ... Abigail Welborn Can't override background colorClosed   wpDataTables   Updated November 24, 2023 at 9:53am   5 Most recent comment from Aleksandar Vuković:You're welcome, Abigail.Sorry for the late response, by the way but please feel free to reach out to me if you have any further questions. Ivan Dyakov Amelia roles users redirectsClosed   Amelia   Updated November 24, 2023 at 9:39am   5 Most recent comment from Uroš Jovanović:Hello Ivan,That is fine, I am looking forward to your update on this.Please let me know if you have any other questions.