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Public Tickets

Ogork Joe Tabi Customer panel AccessClosed   Amelia   Updated September 9, 2024 at 11:10am   2 Most recent comment from Uroš Jovanović:Hello Ogork,Thank you for reaching out to us.1. We have noted this issue and it will be resolved as soon as possible.2. When your client makes a reservation and completes the booking process by payi ... Zach Forbidden ErrorClosed   wpDataTables   Updated September 9, 2024 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi Zach,Can you please open your browser's developer console, then check can you spot an error 403 there?This usually comes up when something from your Hosting Server is blocking access for spec ... Katharina Lewis Translation issues US --> DEClosed   Amelia   Updated September 9, 2024 at 11:01am   7 Most recent comment from Uroš Jovanović:Hello Katharina,That is fine, let us know what the solution when you find it.Looking forward to your reply. joel Leplatier functionalityClosed Pre-purchase questions for Amelia   Updated September 9, 2024 at 10:45am   4 Most recent comment from Uroš Jovanović:Hello Joel, This could be set up with boats configured as employees on your website and that way, when one boat (employee) is booked, no one else will be able to book that boat at the same time. You w ... Cohen III Greyed out Name and Email Field on booking formClosed   Amelia   Updated September 9, 2024 at 9:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is not happening to your customer but to your user. This happens because you test when you are logged in to WP.Also testing while you are logged in c ... erwin 5 hour blockClosed   Amelia   Updated September 9, 2024 at 9:43am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1. Please check how did you set the default time slot step in general settings2. If you have buffer time for this service 3. This is perhaps most importa ... Rushank Timetable adjustmentClosed   Amelia   Updated September 9, 2024 at 9:37am   4 Most recent comment from Uroš Jovanović:Hello Rushank,Thank you for the update on this.Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), addi ... Andrea Pamp-Weissenseel Customer SelectionClosed   Amelia   Updated September 9, 2024 at 9:30am   4 Most recent comment from Uroš Jovanović:Hello Andrea,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Tina Martin Won't Install I'VE WAITED 9 HOURS FOR YOU TO RESPOND TO MY LAST TICKETClosed   wpDataTables   Updated September 9, 2024 at 9:22am   2 Most recent comment from Miloš Jovanović:Hi Tina,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3719362/ For future reference, please don't open mult ... Emilie Courtemanche Events not adding to google calendarClosed   Amelia   Updated September 9, 2024 at 9:01am   2 Most recent comment from Uroš Jovanović:Hello Emilie,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Robin Meta-tag of product destriptionClosed   Amelia   Updated September 9, 2024 at 8:55am   3 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.For that purpose, you will have to reach out to WooCommerce support and they will be able to assist you.Please let us know if you have any other questions ... Hillary Gerber Employee statusClosed   Amelia   Updated September 9, 2024 at 8:29am   2 Most recent comment from Uroš Jovanović:Hello Hillary,Thank you for reaching out to us.Can you please check if an employee has the day off or is it outside of their working hours at the time of checking?Looking forward to your reply. Lyle de Groot Please fix search function on TicksyClosed   Amelia   Updated September 9, 2024 at 8:26am   3 Most recent comment from Uroš Jovanović:Hello Lyle,Thank you for the update on this and for your feedback and suggestions.Please let me know if you have any other questions. Benjamin Ball amelia freeClosed Pre-purchase questions for Amelia   Updated September 9, 2024 at 7:43am   7 Most recent comment from Marko Davidović:Hello Benjamin,Stefan is out of the office so I will step in for him. We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate ticke ... Jennifer Johnston AmeliaClosed   Amelia   Updated September 9, 2024 at 7:34am   6 Most recent comment from Marko Davidović:Hi Jennifer,Stefan is out of the office so I will step in for him. We are glad to hear that Stefan has helped you and that all is fine now and should you have any further inquiries, we kindly request ...