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Public Tickets

Eashaan User AccessClosed   wpDataTables   Updated September 16, 2024 at 10:34am   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Anne-sophie Step by Step booking formClosed   Amelia   Updated September 16, 2024 at 10:15am   4 Most recent comment from Uroš Jovanović:Hello Anne-sophie,And you wish to proceed with the purchase on the front-end without the option for customers to even book appointments when purchasing the package.Please let me know if you have any ... Jennifer Ellis Set-upClosed Pre-purchase questions for Amelia   Updated September 16, 2024 at 10:09am   2 Most recent comment from Uroš Jovanović:Hi, Currently, there is no direct option to transfer data from Wix to WordPress. You’ll need to manually migrate your data, such as class timetables, physio diaries, and memberships. For setting up ... Roman Lehky Booking for more days in a rowClosed   Amelia   Updated September 16, 2024 at 9:54am   2 Most recent comment from Uroš Jovanović:Hello Roman,Unfortunately, booking for more than 24 hours in a row is not supported by the current system settings. The maximum booking duration is limited to 24 hours, and there is no available work ... Stojan Amelia free - does it have webhooks?Closed Pre-purchase questions for Amelia   Updated September 16, 2024 at 9:18am   2 Most recent comment from Uroš Jovanović:Hello Stojan,Thank you for reaching out to us.The free version of Amelia (Amelia Lite) does not include support for webhooks. If you need to use webhooks for automating and customizing booking workflo ... Marta Wrong e-mail being sent outClosed   Amelia   Updated September 16, 2024 at 9:14am   10 Most recent comment from Uroš Jovanović:Hello Marta,For the purpose of resolving that, I disabled the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.My apologies if I already asked this before, b ... ADRIAN employe settings no workingClosed   Amelia   Updated September 16, 2024 at 9:13am   3 Most recent comment from Uroš Jovanović:Hello Adrian,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Patrick CalendarClosed   Amelia   Updated September 16, 2024 at 9:04am   2 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for reaching out to us.At the moment, we are working on redesigning hte back-end completely, and this will be included in that update, but there is no ETA on when it will be im ... Mar Sercomat Sync "other calendar" from URLClosed Pre-purchase questions for Amelia   Updated September 16, 2024 at 9:01am   4 Most recent comment from Uroš Jovanović:Hello Mar,Thank you for the update on this.There is no workaround for this at this very moment.It probably can be done with some custom work, but our developers are very busy at the moment, working on ... Mauro Iuliano Making one dependent booking as waitingClosed   Amelia   Updated September 16, 2024 at 8:31am   57 Most recent comment from Uroš Jovanović:Hello Mauro,Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to co ... Mark Taylor Can't move past Payment screenClosed   Amelia   Updated September 16, 2024 at 8:30am   6 Most recent comment from Marko Davidović:Hello again,The most likely issue is with that user. She is trying to book as an employee most likely or something similar. We can see that she get a stripe connect error in console when we try to boo ... Christian Employee panel has disappearedClosed   Amelia   Updated September 16, 2024 at 7:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We have not yet implemented 2.0 new employee panel but there should be a new one soon same as for new 2.0 customer panel.Old panels are set through custom ... Miss c r white booking form on mobile looks oddClosed   Amelia   Updated September 16, 2024 at 7:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We tested this and we do not see any issues on mobile formPLease purge the cache from the device and let us know how it goes.Looking forward to your reply ... Nina Hammig Problem with google calendar syncClosed   Amelia   Updated September 16, 2024 at 7:02am   4 Most recent comment from Marko Davidović:Hello again,We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We ... Michał My own payment gateway.Closed   Amelia   Updated September 16, 2024 at 6:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, this is not possible to achieve I am afraid since there is no integration for that specific payment method so you would need to use WooCommerce if you ...