As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Dmitry CustomizationClosed   Amelia   Updated December 25, 2024 at 1:04pm   4 Most recent comment from Uroš Jovanović:Hello Dmitry, Thank you for the update on this. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Keren Felikman events not shown in the systemClosed   Amelia   Updated December 25, 2024 at 12:11pm   8 Most recent comment from Stefan Petrov:Was this issue previously visible? Sometimes when there was a user role conflict, and you change the permissions, Amelia still saves the permissions and therefore you see issues like this. Maybe you c ... angel question service/eventClosed Pre-purchase questions for Amelia   Updated December 25, 2024 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Angel, Thank you for reaching out! With Amelia, you can definitely set up weekly group classes with specific schedules and pricing: Yoga Class on Wednesdays (8–9 PM) You can create a Recurrin ... varia bonora PackageClosed   Amelia   Updated December 25, 2024 at 11:20am   4 Most recent comment from Uroš Jovanović:Hello Varia, Thank you for your patience and for running the test. Yes, you are correct—if an appointment from an expired package is canceled, the lesson will not be returned to the package. This is ... Himanshu Getting the Current language aware service nameClosed   Amelia   Updated December 25, 2024 at 9:35am   2 Most recent comment from Stefan Petrov:Hello Himanshu, Apologies for the delayed answer. Each service has a 'translations' property (JSON). For example, if you want to get the service name translations, you can access them like t ... krisna purbaya reorder appointmentClosed   Amelia   Updated December 25, 2024 at 8:51am   6 Most recent comment from Marko Davidović:Hello again, Hopefully, this thia will be implemented in the future but we can not make any promises at this time. We wish you all the best and hope you have a wonderful day ahead.  Arthur Synchronisation Google CalendarClosed   Amelia   Updated December 25, 2024 at 8:45am   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plu ... Sandrea cancel account... I'm within 15 daysClosed   Amelia   Updated December 25, 2024 at 7:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Peter Brom Creating Datatable with google spreadsheetClosed   wpDataTables   Updated December 24, 2024 at 11:55pm   2 Most recent comment from Miloš Jovanović:Hi Peter, For this - you can use our dynamic placeholder  %CURRENT_USER_EMAIL% – this placeholder will be replaced with the email of the currently logged-in user (if the user is logged in). Please ... Lucas Petrášek Compatibility Issue Between WPDataTables and ElementorClosed   wpDataTables   Updated December 24, 2024 at 11:02pm   5 Most recent comment from Miloš Jovanović:Hello Lucas, You're welcome, I am happy to advise and of course, what matters most is that you already managed to solve the issue - and with our future Plugin versions, it should not happen again ... Kalanidhi Renew wpdatatables pluginClosed Pre-purchase questions for wpDataTables   Updated December 24, 2024 at 10:44pm   2 Most recent comment from Miloš Jovanović:Hi Kalanidhi, Discounts can not be applied to licence renewals. If you wish to take advantage of our discount period - You can cancel your subscription and purchase a new licence with the discount app ... Konraad highchartClosed   wpDataTables   Updated December 24, 2024 at 10:33pm   2 Most recent comment from Miloš Jovanović:Hi Konraad, We released a new wpDataTables Update 7.1, which fixes this issue for HighCharts and the Highchart Stock charts. Please update and purge the cache of your Site - after that, refresh the Pa ... Joe Tatarian Charts displaying endless decimal pointsClosed   wpDataTables   Updated December 24, 2024 at 7:31pm   9 Most recent comment from Miloš Jovanović:Hi Joe, My sincere apologies once again for all this waiting time.We had an error on this ticket again, it somehow got flagged as 'replied'.We are working on moving to a new ticket system so ... Chris Bryce Elementor dropdown/hamburger menus don't work for 7.01Closed   wpDataTables   Updated December 24, 2024 at 6:45pm   5 Most recent comment from Miloš Jovanović:Hi guys,Just following up on this issue.@Peter - The error which you have shown on the console from your browser developer tools, this is the bug for which our developers made that fix for, so it is s ... Peter Davenport Conflict with ElementorClosed   wpDataTables   Updated December 24, 2024 at 6:36pm   3 Most recent comment from Miloš Jovanović:Hi Peter, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your pati ...