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Public Tickets

John ANdersson 3 days or moreClosed   Amelia   Updated June 15, 2021 at 10:02pm   4 Most recent comment from [deleted]:Hi, John,That should not happen. If you assign an Event to an Employee, Employee gets unavailable for further bookings.Could you please provide us with a temporary WP Admin login, so we will be able t ... Manuel Extra for EventClosed   Amelia   Updated June 15, 2021 at 9:41pm   2 Most recent comment from [deleted]:Hi, Manu!Thank you for choosing Amelia.I'm afraid, there's no option to add extras to Events at the moment due to the Events' logic.You can suggest that as a feature request here, or ch ... Alesandra P Liriano Appointment timesClosed   Amelia   Updated June 15, 2021 at 9:32pm   2 Most recent comment from [deleted]:Hi, Alesandra,Thank you for choosing Amelia.I'm afraid, at the moment we don't provide live support, so this platform is the only channel for communication with our team.Please make sure th ... Hannah Streek Payment Processing ErrorClosed   Amelia   Updated June 15, 2021 at 3:31pm   8 Most recent comment from Aleksandar Vuković:Hello HannahIf the test mode works, I cannot help you with the wp-admin credentials alone.I also need you to remove the 2FA from your Stripe account and provide me the log-in credentials for that acco ... Yamil Insaurralde Connecting Amelia custom field with Woocomerce billing fieldClosed   Amelia   Updated June 15, 2021 at 3:19pm   3 Most recent comment from Yamil Insaurralde:Hi IvanaNo worries, no one should work on weekends.That's an awesome advice! I mean, regarding the webhook, could be a workaround too. I'll check it out and let you know anything, could be r ... Frank Edit Table with JoinClosed   wpDataTables   Updated June 15, 2021 at 3:01pm   4 Most recent comment from [deleted]:You are most welcomeDo let me know if you need any further assistance, I would be happy to help.Have a wonderful day! Mara Maximum bookings per dayClosed   Amelia   Updated June 15, 2021 at 2:55pm   2 Most recent comment from Aleksandar Vuković:Hello MaraI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.The maximum number of appointments per day is defined by a comb ... Yuliana NotificationsClosed   Amelia   Updated June 15, 2021 at 1:21pm   4 Most recent comment from [deleted]:Hi, Yuliana!Sorry for the delayed response.I'm afraid, at the moment we have no option to collect this information automatically through the booking form.Customers can add their birthdays throug ... DoQtor Booking CalendarClosed   Amelia   Updated June 15, 2021 at 1:12pm   4 Most recent comment from [deleted]:Good day!Sorry for the delayed response.I'm still not sure if I understand the question correctly, I'm afraid.The solution I explained earlier was related to a situation when a Calendar is t ... Thirza Mulder Column width incorrect IE & ChromeClosed   wpDataTables   Updated June 15, 2021 at 12:27pm   6 Most recent comment from Aleksandar Vuković:Hi again ThirzaThis is most likely a conflict with the theme or one of the plugins.Can you change your theme temporarily, delete cache from your website and your browser, and test again? Richard Lilley outlook syncClosed Pre-purchase questions for Amelia   Updated June 15, 2021 at 12:14pm   2 Most recent comment from [deleted]:Hi Richard,thank you for reaching out to usYou can sync as many employees as you have to their individual calendar. Also, you can do this directly from Amelia, by setting the connection up in Amelia a ... Tara Customer Import FunctionClosed Pre-purchase questions for Amelia   Updated June 15, 2021 at 12:12pm   2 Most recent comment from [deleted]:Hi Tara,thank you so much for contacting us, and for taking interest in AmeliaAt the moment, it's not possible to import data to Amelia, I'm afraid. You can only import customers, you could ... Hasinthaka Amelia SubscriptionClosed Pre-purchase questions for Amelia   Updated June 15, 2021 at 12:10pm   2 Most recent comment from [deleted]:Hi, Hasinthaka!Sorry for the delayed response.And thank you for your inquiry.If you purchase an annual license and you don't renew the subscription once it gets expired (in other words, don' ... alexander filter doesn't workClosed   wpDataTables   Updated June 15, 2021 at 12:09pm   4 Most recent comment from [deleted]:Hi AlexanderPlease note that this tool is not an ultimate query generator. It simply constructs a suggestion of a query. We are constantly working to improve it, but SQL is such a complicated and fl ... Mary Tweedy UpgradeClosed   Amelia   Updated June 15, 2021 at 11:17am   2 Most recent comment from [deleted]:Hi, Mary!Thank you for choosing Amelia. If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using ...