As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Rene Stäblein save empty tableClosed   wpDataTables   Updated September 22, 2021 at 8:42am   2 Most recent comment from Aleksandar Vuković:Hello ReneYou cannot create an empty table through the plugin. It needs to contain at least one entry in order to generate the table in the database.Even if you create a blank database table, the plug ... Emily Lecky Text in email notification not updatingClosed   Amelia   Updated September 22, 2021 at 8:40am   4 Most recent comment from Aleksandar Vuković:Hello EmilyThank you for letting us know the issue has been resolved.Felicia, thanks for lending a helping hand! Edwin Dee How to put chart of row data in a cell in same rowClosed   wpDataTables   Updated September 22, 2021 at 8:33am   9 Most recent comment from Aleksandar Vuković:Hello again EdwinwpDataTables can't pull any formatting, styles, formulae, etc. from external sources (Google Spreadsheets, Excel, CSV, etc.), so pulling that sparkline would not be possible.I&# ... Hira Shah Multiple staff packagesClosed   Amelia   Updated September 22, 2021 at 7:58am   6 Most recent comment from [deleted]:Hi Hira, Glad to see that, thank you for letting us know. You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Romedenne integrated Google CalendarClosed   Amelia   Updated September 22, 2021 at 7:58am   5 Most recent comment from [deleted]:Hello Romedenne, Glad to see that the issue is gone, thank you for letting us know. The employee panel doesn't have any effect on the Google calendar sync, not sure exactly what happened there ... Adam Preselect packageClosed   Amelia   Updated September 21, 2021 at 3:58pm   4 Most recent comment from [deleted]:You are most welcome, do let us know if you need any further assistance we will be happy to help If there is anything else we can assist you with please don't hesitate to open a new ticket. Have ... Mark Brealey Booking Fee?Closed   Amelia   Updated September 21, 2021 at 3:55pm   4 Most recent comment from [deleted]:Hello Mark, Sorry, we couldn't help more with this at this point. We try to implement as many features and improvements as we can in each update, and the most requested features are at the top o ... Séamus Date CalculationClosed   wpDataTables   Updated September 21, 2021 at 3:14pm   4 Most recent comment from Aleksandar Vuković:You're welcome, SéamusIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Haarty Hanks Reset Password link generationClosed   Amelia   Updated September 21, 2021 at 3:02pm   4 Most recent comment from [deleted]:Hello Haarty, The customers don't need a link to access the customer panel each time, they need to access it via a link after a booking for the first time to set a password for themselves, but ... Igor Vinícius Neumann de Paiva Using data from one cell as content to the otherClosed Pre-purchase questions for wpDataTables   Updated September 21, 2021 at 2:59pm   2 Most recent comment from Aleksandar Vuković:Hello IgorThank you for reaching out to us, and sorry for the late response.We see that you're satisfied with our response on the forum, so we'll consider this topic closed.If you have any ... Rohan Yoon buddyboss integrationClosed Pre-purchase questions for Amelia   Updated September 21, 2021 at 2:54pm   2 Most recent comment from [deleted]:Hi Rohan, Thank you, we are glad to see the new integration is useful.1. Amelia customers can see their bookings in the Amelia Customer panel.2. That shouldn't be done as each of the Amelia role ... Brittany Employee PanelClosed   Amelia   Updated September 21, 2021 at 2:50pm   7 Most recent comment from [deleted]:Hello Brittany,You can use this email address for the user account [email protected] If possible please send credentials for the user here as well, since Liza is out of the office, and ... Travis Hartliep dropdown select box issueClosed   wpDataTables   Updated September 21, 2021 at 2:29pm   2 Most recent comment from [deleted]:Hi TravisThank you for reaching out to us.If you are having issues with selectboxes on front or back-end it is usually an issue with bootstrap. In the main wpDataTables settings you can find the optio ... Danny Performance issuesClosed   Amelia   Updated September 21, 2021 at 2:27pm   5 Most recent comment from [deleted]:Hi Danny, Thank you. Apologies for replying a bit later. Unfortunately, I wasn't able to download the fail you sent, not sure why, it ways Failed - Server problem. When it comes to loading tim ... Kevin BILINGI Question about Table possibilityClosed Pre-purchase questions for wpDataTables   Updated September 21, 2021 at 2:24pm   2 Most recent comment from [deleted]:Hi KevinThank you for reaching out to us.Depending on how close you want to get to the related table - more or less it is possibleYou would be able to place the filters above the table, use various f ...