As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Markus Seyfferth Synch Outlook calender -> AmeliaClosed Pre-purchase questions for Amelia   Updated September 17, 2021 at 2:24pm   2 Most recent comment from Miloš Jovanović:Hi Markus Seyfferth,Thank you for your interest in our plugin and sorry for our late response.I am not sure that I understood you right, we have Outlook synchronization integrated into the plugin and ... Darren email hyper link in tableClosed   wpDataTables   Updated September 17, 2021 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello DarrenThank you for your purchase.When you're adding a column, you can define it as an e-mail column:You can also go to the column settings/Data and choose the type of the column to be "ema ... Monika Wood customer panel - colour schemeClosed   Amelia   Updated September 17, 2021 at 1:27pm   9 Most recent comment from Aleksandar Vuković:Hello Monika.This is caused by Elementor's custom class:You can override the behavior by adding the following CSS to the page: .am-cabinet .am-cabinet-buttons-align-right button { color: rgb(98, ... kimjinwook customizeClosed   Amelia   Updated September 17, 2021 at 12:55pm   16 Most recent comment from [deleted]:Hello kimjinwook, You are welcome. As far as I can see that is a custom field, so if you don't want it anymore you should go to the Amelia Customize page, to the Custom fields tab and then dele ... Carolina more than book to the same timeClosed Pre-purchase questions for Amelia   Updated September 17, 2021 at 12:49pm   3 Most recent comment from Miloš Jovanović:Hi Carolina,Thank you for your interest in our plugin and sorry for our late response. Our team is short-staffed at the moment due to COVID-19 infections, and we are working on the tickets as fast a ... Marco Woocommerce pluginClosed   Amelia   Updated September 17, 2021 at 12:45pm   2 Most recent comment from Aleksandar Vuković:Hello MarcoThank you for your purchase, but the integration doesn't work that way.WooCommerce can only be used as a payment option in Amelia. That means that services linked with a WooCommerce p ... Kari Events and the calendarClosed   Amelia   Updated September 17, 2021 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello Kari Thank you for your purchase. If you create an event with multiple dates and/or times, that will still be treated as a single event that's happening multiple times. What you need to do ... Lauren Holland Amelia - WidthClosed   Amelia   Updated September 17, 2021 at 12:14pm   5 Most recent comment from [deleted]:Hello Lauren, This is coming from some conflict with your theme or another plugin probably, unfortunately. You can check out on our demos how Amelia should look like. Please try deactivating any plug ... Lukas Fixed header and left columnsClosed Pre-purchase questions for wpDataTables   Updated September 17, 2021 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Hello AndrewThis is a custom solution that was suggested by one of our customers. We haven't tested it recently, but it used to work, and we've had no complaints about it not working in the ... Nina Save button for appointment in back-end does not workClosed   Amelia   Updated September 17, 2021 at 11:29am   4 Most recent comment from [deleted]:Hello Nina, If you have the newest version of Amelia, 4.2 installed and active, and still have this issue, please provide me a temporary WP-admin (administrator) user for your site where this happe ... Laura Booking EventsClosed   Amelia   Updated September 17, 2021 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Laura Thank you for your purchase. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You could add an event and cance ... andres Services costClosed   Amelia   Updated September 17, 2021 at 10:29am   4 Most recent comment from [deleted]:Hi Andres, You are welcome, glad to see that , thank you for letting us know. If you have any other questions or issues feel free to open a new ticket and we will gladly help out.  Justen Calculation across 2 post typesClosed   wpDataTables   Updated September 17, 2021 at 9:21am   4 Most recent comment from Aleksandar Vuković:Hi again JustenIf you can show me what you're trying to do, and provide me with a temporary wp-admin user (administrator) I can try and replicate the issue, and maybe help you out with the query. ... Sean Strawsburg Email Notification Errors (500)Closed   Amelia   Updated September 17, 2021 at 7:38am   2 Most recent comment from Aleksandar Vuković:Hello SeanSince this is a duplicate ticket, it will be closed.I'll respond to the other ticket soon. Dominic Stripe FilterClosed   Amelia   Updated September 17, 2021 at 3:30am   8 Most recent comment from Dominic:Thank you Aleksandar.